I can honestly say that I have been a satisfied customer - mr_t_58
I can honestly say that I have been a satisfied customer at this Tower Chrysler Dealership for the past 6 years. Whenever my scheduled and non-scheduled appointments come up, this is the dealership of my choice. My service advisor Russell H. gets me in and out in a reasonable time, and if I can’t wait around, the Tower Shuttle or Uber takes me to and from my destination. Russell is very friendly and hugely knowledgeable in his role. The only stumbling block is when a part is on back order, which can impact my day to day activities, but that really isn’t the dealerships’ fault. I don’t have any complaints on the quality of the workmanship from the guys in the shop, as just like the front end folks, they are all professionals and it shows. Other than Russell helping me out, the other ones are Nader the Service Manager, and Amanda the office assistant. These people and their willingness in seeing that my service needs are looked after properly, are the reasons that I continue to visit Tower Chrysler.
David T.
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