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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
3,224 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,224 reviews
June 25, 2026
Id put negative stars if that was an option. Definitely wont be back to buy a vehicle let alone go to their service department. What a circus. Have tons of pictures and videos both before and af Definitely wont be back to buy a vehicle let alone go to their service department. What a circus. Have tons of pictures and videos both before and after they worked on it of the intercooler pipe on my truck after they did the cp3 recall. AVOID. They literally dropped it off with a massive slice in it like they did nothing and the only reason THEY had to drop it off in the first place was because they messed around all day instead of working on it during the scheduled appointment. We waited all day from opening time for our truck back after being promised by TWO different girls it would be done before the end of the day. If they did the appointment as promised like the girl on the phone that took the appointment I wouldnt have even left the dealership because I would have caught their screw up the moment my truck was started as it sounded HORRIBLE after they worked on it. The desk lady even told my husband when he confirmed that it would be done that day in the morning when dropping off and she said ya, called even at eleven asking details about my truck even hours later sounding like they were working on it. Waited HOURS more and I finally go over there at almost the end of the day and they said oh we take full responsibility for the bad communication thats on us. Luckily Ive heard enough horror stories about this exact dealership I took videos before dropping it off. Do not waste your time with this dealership they will destroy your parts and act like they did nothing! The intercooler tube is to be removed on the drivers side to do the recall, they are to ensure it is re-seated and clamped properly again clearly the complete loss of boost and smoke and NOISE wasnt a give away along with the massive slice at the bend causing MY ENGINE TO SUCK CONTAMINATED AIR. No wonder it took over an hour and a half to get a few blocks but I guess that says everything you need to know about leaving your vehicle in these guys hands. Will be filing with the alberta motor vehicle industry council if not AT MINIMUM part they wrecked paid for. Absolute garbage experience from start to finish. Documented everything before and after and have my third party assessment. Said yesterday, “its above my pay grade expect a call tomorrow” but I guess they expect people to wait always on them no matter what the case is. Just when you think they couldn’t give any worse of an experience. More
by amanda
Employees Worked With
KYLIE HYNES, JALENNA LETENDRE, the mechanic that worked on it, and the lady that took the call to make the appointment
June 20, 2026
Harrison was fantastic too deal with. He knew what i was looking for and found the perfect truck. Hope you get your new long hair dachshund soon. He knew what i was looking for and found the perfect truck. Hope you get your new long hair dachshund soon. More
by ryakimuk
June 04, 2026
Easy to schedule, ready when promised, and very happy with their service centre, would recommend if you need service with their service centre, would recommend if you need service More
by Randyluc
Employees Worked With
Other Employees :
Kevin MacKenzie
May 22, 2026
Great people easy to deal with 5 star I will recommend this dealer to my friends this dealer to my friends More
by Migs
Employees Worked With
May 20, 2026
Amazing staff. Fought with banks and lenders to get a vehicle in my budget and within my parameters. Huge thanks to Kim, William, Dean and tem for everything they d Fought with banks and lenders to get a vehicle in my budget and within my parameters. Huge thanks to Kim, William, Dean and tem for everything they did. More
by tykorch1
May 16, 2026
Staff are pleasant and helpful. I appreciate the punctual shuttle service. The complimentary car detailing was fantastic! I appreciate the punctual shuttle service. The complimentary car detailing was fantastic! More
by dianeli
Employees Worked With
Other Employees :
Kevin MacKenzie, Danae Barnes
May 16, 2026
Awesome service, great trade in value and selection of new and used vehicles. Great advice from sales and finance to make right decision. Bought 2 vehicles from William and hes amazing new and used vehicles. Great advice from sales and finance to make right decision. Bought 2 vehicles from William and hes amazing More
by Patrick Hotte
May 13, 2026
This is my second vehicle I’ve purchased from them William has always been super helpful and friendly William has always been super helpful and friendly More
by Evan_lroberts
May 13, 2026
I have never had a bad or even unpleasant experience at this dealership they truly are amazing. Kylie in service is top notch very easy to work with and she always has a smile. this dealership they truly are amazing. Kylie in service is top notch very easy to work with and she always has a smile. More
by CarrieMcCoyBlue
Employees Worked With
