Courtesy Chrysler Dodge Jeep RAM

Deceitful practice, misleading, pushy tactics, ambiguous answers to questions, added extra fees, failed to provide services paid for. Total SCAM answers to questions, added extra fees, failed to provide services paid for. Total SCAM More

Generally overpriced, but I did buy a vehicle for the price I was prepared to pay. price I was prepared to pay. More

Brian did a great job in being friendly and kkiwledfable about my vehicle. I appreciated his explanation of the work needed after the initial inspection was completed. about my vehicle. I appreciated his explanation of the work needed after the initial inspection was completed. More

Had an oil change done yesterday and am now sitting on the side of the highway waiting for a tow truck… engine light is on, oil has spewed all over the engine, and the oil tank is bone dry. the side of the highway waiting for a tow truck… engine light is on, oil has spewed all over the engine, and the oil tank is bone dry. More

Gary was very miss leading in regards to extra warranty, undercoating etc. . Brought jeep home found cigarette burn in seat called Keenen , no call back. Should be a good feeling buying a vehicle, not str undercoating etc. . Brought jeep home found cigarette burn in seat called Keenen , no call back. Should be a good feeling buying a vehicle, not stressful and have the feeling you are be taken advantage of. More

The Courtesy Chrysler team is always good to deal with. Bryan was my service manager and he always is Great to deal with. Bryan was my service manager and he always is Great to deal with. More

Having purchased my Jeep elsewhere I could not be more pleased with the excellent service I have received from this dealership. Went out of their way to resolve my issues and performed repairs quickly a pleased with the excellent service I have received from this dealership. Went out of their way to resolve my issues and performed repairs quickly and efficiently. Very pleased. More

I was there for my second oil change service since I purchased my vehicle from this dealership and absolutely terrible experience second time even though first time wasn’t very good either. Service ca purchased my vehicle from this dealership and absolutely terrible experience second time even though first time wasn’t very good either. Service called to have the vehicle picked up but never discussed or sent any recommendations services. Once I arrived home, I received recommendations through email/text. Next morning when I drove engine light came on, booked to have it looked at it and when drove into the bay engine light wasn’t on but it had stored codes which were cleared in the drive thru bay and I was told nothing to worry about, it might be caused by weather conditions. Engine light came on again this past Friday evening and Saturday I needed to top up my windshield fluid and when I pop up my engine hood I was stunned to find my engine air filter housing left in open position with all screws left open, not even one screw holding it down so I figured this must be it go the engine light. Inspected the air filter housing myself and tighter screws. Engine light disappeared from dash when I drove next. Even in my very first service I was told that tires were rotated but they never were because my driver side rim was the only rim that had some curb rash and it was still on same spot when I addressed this width service advisor before leaving the parking lot he advised that he would check with technician next morning and get back to me. Next morning I received call saying service technician ensured that rotation was done. I ignored as it wasn’t big deal. This time I feel like maybe it’s time to change my service dealer elsewhere but at the same time this needs to be addressed to Ram Canada as well because if these major issues are being left like this then who knows what’s happening with engine oil ? Are they even changing it with new one ? Are they even changing the engine oil filters ? Are they not simply resetting the dash to reflect service ? So many questions are coming to mind. More

They completed my oil change while I waited. The staff were friendly and helpful. I would definitely go back The staff were friendly and helpful. I would definitely go back More