Londonderry Dodge Chrysler Jeep
Edmonton, AB
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285 Reviews of Londonderry Dodge Chrysler Jeep
Manny (our sales person) was incredible with his energy and his no pressure willingness to help with any questions we asked of him. Pete the sales Manager was easy to negotiate with and clearly supports a and his no pressure willingness to help with any questions we asked of him. Pete the sales Manager was easy to negotiate with and clearly supports a great team, and Justin in the finance department made the whole process easy and actually enjoyable. From the very start Manny made every effort to connect with us including a personalized video showing us the truck to prove it was truly available and as good as the pictures showed. He even had it freshly washed and ready for us to test drive, and went so far as to park a brand new vehicle along side so we could do a true comparison. He went above and beyond, staying as late or as long as needed to ensure we were satisfied, and was not joking when he said the polish and touch ups would make the vehicle look like brand new when we pickier it up. And then when we brought our new truck home he connected with us the next day to ensure everything was good and that we were happy with the truck! Never have we ever experienced such wonderful personalized service where our business felt appreciated and that we would always be looked after! They do things the right way because it’s the right thing to do…..and that was very obvious to us from the moment we walked through their doors. Don’t let the smaller show room fool you….they are big on service, big on customer satisfaction being a priority and big on transparency throughout the whole process! Will be back to buy a 2nd vehicle from them for sure! Walter and Sharon (2024 Dodge Ram 1500 Limited - April 2026) More
I was dealing with Allan Angeles in parts. He helped locate a very hard to get part and never gave up until he found it!!! He was an absolute pleasure to deal with. Helpful, knowledgeable a He helped locate a very hard to get part and never gave up until he found it!!! He was an absolute pleasure to deal with. Helpful, knowledgeable and friendly. Great guy to deal with. More
We dealt with Gavin at Londonderry on a Ram 1500 he was very great to talk to and deal with on our purchase. Very helpful and very courteous, didn't pressure us and very respectful. I would recommend seein very great to talk to and deal with on our purchase. Very helpful and very courteous, didn't pressure us and very respectful. I would recommend seeing him. The finance and the manager was also very nice to deal with and meet all our needs and answered all our concerns. I would highly recommend buying here for sure. I'll be back More
Daralynn in the service is awesome even though I didn’t buy my jeep there she treats me like royalty she’s very respectful and knowledgeable of my jeep more so than I highly recommend this dealership and w buy my jeep there she treats me like royalty she’s very respectful and knowledgeable of my jeep more so than I highly recommend this dealership and windamere jeep alley and her Daralynn are second to none keep up the amazing work More
unscrupulous service advisors. they keep pestering me to get service done when it was done 6 months earlier. Also, I was told the tires needed to be replaced because they were worn they keep pestering me to get service done when it was done 6 months earlier. Also, I was told the tires needed to be replaced because they were worn out on one side, which they weren't. More
Didi was amazing! He helped me out in way no other dealership would, he made it happen and im over ecstatic here with his service he provided! Thank you Didi! He helped me out in way no other dealership would, he made it happen and im over ecstatic here with his service he provided! Thank you Didi! More
Extremely Disappointed — Caution to Buyers My experience with Londonderry Dodge has been extremely disappointing and stressful. I made the huge mistake of buying a new RAM 1500 Big Horn from them experience with Londonderry Dodge has been extremely disappointing and stressful. I made the huge mistake of buying a new RAM 1500 Big Horn from them on June 2, 2025, and it’s been a nightmare since. The sales process was frustrating, involving typical bait-and-switch tactics — the vehicle was switched twice during the process, and I was misled about key features like wireless charging and remote start. I was promised features that didn’t exist on the delivered truck. I now feel deceived into purchasing a defective vehicle sold as new. I bought this truck thinking a new RAM would be reliable for my work, but by the third week, it developed a check engine light. The issue is ongoing and has not been resolved despite multiple repair attempt by dealership service. Major engine parts like the PCM and throttle assembly have been replaced — yet the check engine light keeps coming back. Since purchase, the vehicle has spent more time in service than with me, more than three weeks in total. It is currently still with the dealership service department with no clear resolution in sight. I asked the dealership for a replacement. They offered only a trade-in at a loss — which is unacceptable. I also raised a complaint with RAM Canada, and their response was simply that they’d follow up with the dealer, offering no replacement. To make matters worse, AMVIC — Alberta’s automotive regulator — replied that there is no lemon law in Alberta, so I’m now stuck with a defective truck, paying monthly installments while it's in the shop and unusable for work. There has been no cooperation or accountability from the dealership, and I now feel I have no option left other than to pursue legal action. My advice to anyone reading this: Choose your dealership and brand carefully. Based on my experience, I strongly recommend against Londonderry Dodge and RAM. Buyers, please exercise extreme caution when dealing with this dealership. Ensure everything is documented in writing, and be wary of vague verbal promises. A brand-new vehicle should not be this problematic — and no customer deserves this kind of treatment. More
It's been a year since the start of this nightmare. Over the years we provided them a lot of business. Bought quite a few new and used vehicles from them. They even told us we are like family. Obvious Over the years we provided them a lot of business. Bought quite a few new and used vehicles from them. They even told us we are like family. Obviously that was a lie. They still have not reached out with any kind of resolution. Even when we wanted to talk to a manager. or the owner. I will never go to Londonderry Chrysler again. More
I just purchased a used vehicle from Londonderry. I am very happy with my purchase. Lyle and Sam made a great team. I left with my vehicle feeling well treated and fully informed. I did not feel I am very happy with my purchase. Lyle and Sam made a great team. I left with my vehicle feeling well treated and fully informed. I did not feel pressured in any way. A complete vehicle history was supplied, including a complete inspection prior to finalizing the deal. Justin in Finance did not push for add-ons or things that did not suit my financial situation. The best dealership in Alberta. More



