69 Alberta Jeep Dealers

First time user. - jim

First time user. The staff friendly & helpful. My vehicle was done timely. Thank you everyone.

Always excellent service and customer care; Brian is an - Rob

Always excellent service and customer care; Brian is an excellent service advisor and always looks after what I need!

Alex, at the dealership was amazing. - Brian

Alex, at the dealership was amazing. His knowledge of the vehicle was great. The sales manager was very easy to work with and a great Oilers fan. It was a very good experience dealing with them

Very efficient, friendly good service. - JUDY

Very efficient, friendly good service. Always pleasant and curtious Nothing but good service. Knowledgable and helpful

Thanks team Crosstown for the excellent and quality - Sam

Thanks team Crosstown for the excellent and quality customer service. Amazing staff and amazing service

Added this dealer to the list of dodge dealers I will no - MD

Added this dealer to the list of dodge dealers I will no longer take my vehicles to for repairs/ service. The communication between techs and service writers is terrible. They were more interested in selling parts than why I actually had my vehicle there in the first place.

I own several different makes of vehicles and when they - Awillett

I own several different makes of vehicles and when they are in for service/repair, for the most part, how the dealership service deptments communicate the same. A lot of the time I do not hear from them until later in the day thus the vehicle ends up overnight at the dealership which I never plan for. When I do hear from them the information is accurate thus am happy in this regard. When I pick up a vehicle the work is done well.

It was all good Kasey was very nice. - Bernardita

It was all good Kasey was very nice. The service as excellent. They follow up and very helpful to all I need

Excellent service to change tires and fix a leaking - aaron.bomback

Excellent service to change tires and fix a leaking grommet in jeep grand Cherokee L.

Clinton was very helpful and friendly and Servicing on - AndreaHagen

Clinton was very helpful and friendly and Servicing on my vehicle was completed in a timely manner .

Outstanding Customer Service From the moment we - erwin

Outstanding Customer Service From the moment we entered the service building for our oil change, Rachel greeted us with a warm and welcoming smile that immediately made us feel valued. She went above and beyond by offering additional services to ensure our vehicle was in great condition, showing genuine care for our safety and satisfaction. Her professionalism, friendliness, and attention to detail truly set her apart. It’s clear she takes pride in her work and in helping customers, and because of her exceptional service, we look forward to coming back to the shop. Thank you, Rachel Calmers!

Recieved nothing short of excellent services, whether - dustinmcbride

Recieved nothing short of excellent services, whether with sales or vehicle service and maintenance. The dealership is nothing short of fantastic, and cannot be recommended enough.

Friendly service. - R

Friendly service. Everytime i have to get my vehicles serviced they always make sure i am informed for any possible checks/repairs that needs to be done. They give you a variety of recommendations without forcing you to buying in to anything. They also make sure that when they give you recommendations, they give you the most out of your money without sacrificing quality.

Exceptional service and staff! - LROkemaw

Exceptional service and staff! Highly recommend! Fast and efficient! I was in and out quickly!

I recently purchased a Dodge Grand Caravan at Sherwood - wflancer56

I recently purchased a Dodge Grand Caravan at Sherwood Dodge and Bill Newbiggen was our salesman. He was the best sales guy I’ve ever met. Very respectful of our needs and out budget. I would definitely recommend him to miss you friends.

EDIT: due to my review, St Albert Dodge has cut ties with - Tm

EDIT: due to my review, St Albert Dodge has cut ties with us and is refusing to fix the damage caused by their staff. Absolutely pathetic and shameful. I am completely fed up and done with St Albert Dodge after being a loyal customer here, buying our last 3 vehicles from here. I ran into issues with my 2018 Dodge Durango last spring. We had the service department at St Albert replace my head gaskets. The job was not done properly after $5000 out of pocket repairs, so they had to redo the job the following December. We got the SUV back right before Christmas (on Christmas eve). The engine was shaking profusely and leaking coolant everywhere. Of course they were closed for the holidays and we were stuck with an unreliable, damaged SUV because the incompetent staff member couldn't even check over the job they did and rushed to get it back to us. We brought it back in after the holidays, they somewhat addressed the issue by fixing the leaking coolant, but the engine still sounded rough and was SHAKING. We brought it back in THREE more times (which of course was never documented) and kept telling us "it's fine" as the shaking progressively got worse. I brought my SUV back in last week to have the issues looked at, yet again. The service guy noticed the shaking immediately as well. My air conditioning has also been "hissing" since I got it back, which ALSO happened after the first time they replaced my head gaskets, and they were able to fix when I brought it back in that time. They told me this time they wouldn't be fixing the air conditioning because "it's fine" (even though I showed them proof of how they fixed it last time, yet they still refused to believe me and denied it) and told me the "engine mounts" are broken as well which was causing the shaking. They said "it wasn't their fault" because they "never went near that area" when replacing the head gaskets. So they said we would have to pay $1500 out of pocket to fix that now. We argued that the engine was fine until they touched it in December, and that they shaking started after that. They kept denying it. Said someone would call us about it, yet they never did end up calling. I don't trust them, so we brought the SUV to another shop to have the engine mounts repaired. The shop asked me why I would think it's the engine mounts. I told them the story. They said that seems HIGHLY UNLIKELY and unusual so they wanted to investigate it first. They took it for a road test and checked it out. The engine mounts are fine. There is damage with the pulleys from previous work, done by St Albert Dodge, exactly like we thought in the first place. So St albert dodge was going to charge us another $1500, out of pocket, to fix something that WASN'T EVEN BROKEN, while leaving the damage THEY caused to my engine. After all the other miscellaneous damage and problems they have already caused to my vehicle. I also want to add that after one of the many times their "mechanics" had my SUV, my key fob sensor (in my trunk - NO WHERE near where they were working) was mysteriously damaged, and they didn't even connect my windshield wipers back to the engine (which I found out while driving with my two young kids on a highway in freezing rain). They have zero regard for the safety of their customers. Their mechanics are incompetent and negligent. I would never recommend this place to anyone and I would give ZERO stars if I could. Thanks for completely damaging my vehicle that I trusted with your business and staff to fix.

This dealership works together as a team for the best - RedneckM

This dealership works together as a team for the best customer service possible. Thankyou for your service. You are a great team ! I. This world we need to work together to help one another! Thankyou again City Chrysler Medicine Hat !!

Run by complete morons who do not know their own - matt.mitchell15

Run by complete morons who do not know their own customers, don't listen, misplace keys and tires, do not do what they promise, and respond negatively to constructive feedback.

The dealership is awesome huge! - SusieQ

The dealership is awesome huge!! Purchased truck from Brad. We were first going to buy diesel than I changed my mined and bought there demo truck. Ram 1500. Wanted extras put on truck but felt very rushed also was told from Brad to get my truck out of show room. When the deal was to keep it there till Monday. This dealer is awesome place it’s your worker Brad that was so rude and telling everyone in the dealer ship our business is not very professional so I suggest don’t see Brad if buying a vechile go see someone else. I felt very rushed. After when we received text from Brad saying we will give you refund for flares but get your truck out of here. Wow! After spending 75,000.00 there. It’s not dealership it’s was Brads attitude after we were rushed to pay for truck had to be done before end of month WHY?? When I picked up my truck I drove it to another garage and had 8,500.00 worth the extras put on the truck brand new Toyo tires. The proper flares, & painted to boot. Also a lift put in it. So what does that tell you.

I had just another larger expense in the service - nahnciaa1

I had just another larger expense in the service department. second time in less than a year, on a 5 year old Jeep Grand Cherokee. After expressing considers they deducted about $800, it was a help but still a price was outrages. they a had vehicle for 5 days and still could not wash Jeep. (Even though its called a wash, it is just a rinse) but they could not even do that! It is advertised with every service you get a carwash! (NOT! ) what is a person to do? Are we suppose ask, or does Service advisor ask? how does this work? All they is your money!!!! Don't follow through on their ads. ( apparently unless you micromanage everything / everyone involved) Hailey service advisor was lovely. unfortunately seemed like she could not do her job well with computer / IT had issues.

Pranjee Bhat was our salesman. - Krissey

Pranjee Bhat was our salesman. He was great to deal with. Knowledgeable, courteous. He worked with us to get the best price and warranty package. He took us on a test drive. Everything went great. It was a smooth process overall and I would highly recommend! Thank you Pranjee and East Side Dodge!

Owning two dodge/Chrysler vehicles, I find myself in the - Too many questions on this review

Owning two dodge/Chrysler vehicles, I find myself in the dealership often. Found the small town service miles above the shuffle of the city. Doug in parts always goes over and above for me, if he can't find what I need, he knows who can. Thank-you, Doug. Brett in the shop explains things to me plainly, which I appreciate. As a woman, I find that not all shops treat me this way. Thank-you, Brett.

Sorry, this is late. - Karan

Sorry, this is late. Cam has always been my guy...We purchased another Durango form him late last year...Ummm, will make # 7 from this guy. He is smart, always listens and as Always...Gives Me options...Not what He wants me to buy. lol, if that makes sense. Daughter tuning 18 in March...Will have to see him Again! Thanks Cam and Derrick Dodge!!!

It's been a year since the start of this nightmare. - ckkercher

It's been a year since the start of this nightmare. Over the years we provided them a lot of business. Bought quite a few new and used vehicles from them. They even told us we are like family. Obviously that was a lie. They still have not reached out with any kind of resolution. Even when we wanted to talk to a manager. or the owner. I will never go to Londonderry Chrysler again.

Beware! - binviolated

Beware!!! As previously rated "SCAM ARTISTS"!!! The sales person who promoted "family run business" wrote in black felt and provided their finance person an "All-In-Pricing". 2 hrs later this led to bogus fees ($999, $899, $699) which the sales person said was the law - REALLY! An out right lie and after researching plus a $10 AMVIC fee which incidentally is also added on as well, what another waste. AMVIC says there was no advertising provided ... the bill of sale should be enough to go on??? I paid for running boards and there is no mention on the bill of sale or was an invoice provided? I contacted the dealership and the family run ownership justified their BOGUS fees by trying to tell me I got a great price below msrp and should be happy for that. Lessons learned I would have given a negative rating but this survey does not provide that option >>> worst vehicle purchase ever!!!

I had agreed with the sales representative that the - sean

I had agreed with the sales representative that the dealership would cover the $2,000 early lease termination fee. However, at the last minute, I was told that I would have to cover it myself—but that the amount could be added to the loan. I signed the contract because I though I remember it wrong but I reviewed our chat history today, and she never mentioned anything like that before.

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!