On September 10 2024, I purchased a ram 1500 classic from - george
On September 10 2024, I purchased a ram 1500 classic from Strathmore Dodge Ram Chrysler which was listed on their own site and on Cargurus.com as having 302km. The agreed price was settled at 44 000$,which I agreed to pay in full by certified check. But on the day of purchase, I was surprised to see the vehicle had 2984 km. When I expressed my disappointment at the fact that I was not advised prior to the sale they admitted to it being their fault and forgot to update it.
I amicably said and that it wasn't the end of the world but a matter of principle and good business ethics.
The manager "john" offered me -500$ off the price, which I agreed to and was satisfied with.He said he would get back to me in a day or so.
Unfortunately, I did not hear back from him and I had to call back myself only to be told from him, that his "VP" said they could only offer me 2 oil changes services (of a value of 300$) of which I refused, given I live so far way and were not the terms we had agreed upon. He then said he would contact his superiors and get back to me. Though after after many days, emails and calls on my part, and messages left with the secretary to call me back, I've been ghosted and ignored.
This is the second ram truck I purchased. One with Ram East-side in Calgary (2023 60k) and now Strathmore (2022 44K)...to be treated in such a low manner is not worthy of the name and brand of RAM. SHAME! VERY UNPROFESSIONAL AND AMATEUR!
Read More