Stephanie Shearsby

Rick was very knowledgeable and helpful. He was able to answer all my questions. The service manager Stephanie also took her time to come and greet me which I really appreciated. My family a He was able to answer all my questions. The service manager Stephanie also took her time to come and greet me which I really appreciated. My family and I were treated really well from the entry to the exit time. Would definitely visit the dealership again. More

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Extremely friendly and knowledgeable in all departments and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of tim and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of time with us. She was so sweet. We loved that she was not pushy and we never felt pressure to buy on the spot. My husband and I respond to her kind of salesmanship. Five star***** More

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The entire experience from start to finish was extremely enjoyable. Our salesperson, business manager and delivery specialist were all friendly, professional and very knowledgeable. Gentrit was second to no enjoyable. Our salesperson, business manager and delivery specialist were all friendly, professional and very knowledgeable. Gentrit was second to none. We appreciated every effort they all made to ensure and surpass our expectations. More

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My wife and I visited Lexus of Canada to view a used Lexus 300NX that was posted on their website. We were met by a wonderful Sales Associate, Ms. Lisa Ali. She was very welcoming, called us a “guest Lexus 300NX that was posted on their website. We were met by a wonderful Sales Associate, Ms. Lisa Ali. She was very welcoming, called us a “guest”, and was very positive about Lexus of London and Lexus as a vehicle. She was very knowledgeable about the vehicle. In sum, we purchased the vehicle, in part by the way we were treated by Lisa. More

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We are long time and loyal Lexus owners. For this purchase, we were helped to make the transition from Stephanie Shearsby to Jillian as our sales associate. Trust that we are getting the b For this purchase, we were helped to make the transition from Stephanie Shearsby to Jillian as our sales associate. Trust that we are getting the best deal is very important to us so the sales relationship is critical. We appreciated the balance of contact and access as needed to answer our questions. We were impressed with Jillian's knowledge but also her willingness to seek out further clarification as needed. Also, we were well treated by Chris Ouelette in finalizing the deal. We always feel like 'family' in this Lexus dealership from sales to service. More

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Very friendly people who are willing to help you with anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase More

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My wife and I showed up without an appointment at a very busy time for them. The sales manager Stephanie Shearsby and product advisor Lisa Ali both went out of their way to help us out. We were very impress busy time for them. The sales manager Stephanie Shearsby and product advisor Lisa Ali both went out of their way to help us out. We were very impressed with the dealership! More

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I have been dealing with Lexus for a long time. Not any do the have a great product but the staff is fabulous. They actually care about you and what you want. They go out of their way to help!! Not any do the have a great product but the staff is fabulous. They actually care about you and what you want. They go out of their way to help!! More

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This dealership is one of the most organized and professionally operated car dealerships I have ever dealt with in my 50 years of buying cars. Jillian is extremely knowledgeable of the products and professionally operated car dealerships I have ever dealt with in my 50 years of buying cars. Jillian is extremely knowledgeable of the products and cant do enough for you to make the experience enjoyable. She is always available to help via phone, text or email. I used to get a little uptight visiting a dealership in the past, but not now. More

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I had my 2022 Lexus NX 450h+ in for a safety service on Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They a Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They accommodated me and as I have experienced before the service, professional individuals met my expectation. Friendly, timely service and post review of my vehicles condition.. I also asked for a quote on four new all weather tires and that was provided in a written form installed and balanced. More

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