Brenden Gillespie

Lets just start with the fact this is my 2nd Lexus with Rick, and the 7th purchased/leased by my family from Lexus of London. Everyone is always very professional, attentive, and fair. The level of pro Rick, and the 7th purchased/leased by my family from Lexus of London. Everyone is always very professional, attentive, and fair. The level of professionalism at the dealership is a rarity for any industry these days - that is prime reason for our continued loyalty to Rick, Romeo and the team at Lexus of London. The other reason is that the RX is built right here in Ontario, and are the most reliable automobiles my family has ever owned. We have had many competing German makes and models, and non hold a candle to Lexus build quality. This isn't a small purchase, this is a purchase where you are relying on a machine to take your family safely, and consistently, from point A to point B, and not have to worry about lights shorting out, windows or doors not locking, or a engine light randomly turning out. Have your Lexus serviced at it's regular intervals, at the Dealership, and it will last you a very long time. More

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Lexus of London is a a very top notch dealership. All employees are very helpful and friendly. My sales representative Lisa Ali was amazing very helpful and willing to answer any questions I had. De All employees are very helpful and friendly. My sales representative Lisa Ali was amazing very helpful and willing to answer any questions I had. Definitely a 10/10 More

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Lisa Ali was our sales advisor, she was very helpful. Had several dealership visits to review models and test drives. Lisa was professional, always available including email queries. Lisa was patient, Had several dealership visits to review models and test drives. Lisa was professional, always available including email queries. Lisa was patient, ensured I had access to several demos to review. Was accommodating and assisted with final purchase processing. First time Lexus experience and Lisa made it easy. Appreciate the assistance from Lisa. More

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Treats customers well. Very pleasant. Professional and thorough. Lots of follow up. I am a return customer Very pleasant. Professional and thorough. Lots of follow up. I am a return customer More

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I recently had the delight of working with Lisa Ali in purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with no sale’s tactics. I would recommend to anyone purchasing a car. More

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I recently had the pleasure of working with Lisa Ali in purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided me through every step of the process without any high-pressure sales tactics. I highly recommend Lisa for your Lexus purchase! More

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Last week I had a chance to buy a pre-owned Jeep Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the best service I have ever had. The process went so smooth and I will definitely consider to revisit Lexus for my next purchase. More

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I had a very good experience with this dealership. Friendly staff and good customer service Friendly staff and good customer service More

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The service department is top rated! The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. I prearranged test drives and had to test drive dirty vehicles that were the sales people’s personal vehicles. I don’t think I made the best choice in purchasing a vehicle and I am a bit disappointed More

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Very clean, professional and excellent customer service. Lisa Ali was very friendly and helpful and a pleasure to work with. Lisa Ali was very friendly and helpful and a pleasure to work with. More

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