Brenden Gillespie

I recently had the delight of working with Lisa Ali in purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with no sale’s tactics. I would recommend to anyone purchasing a car. More

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I recently had the pleasure of working with Lisa Ali in purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided me through every step of the process without any high-pressure sales tactics. I highly recommend Lisa for your Lexus purchase! More

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Last week I had a chance to buy a pre-owned Jeep Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the best service I have ever had. The process went so smooth and I will definitely consider to revisit Lexus for my next purchase. More

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I had a very good experience with this dealership. Friendly staff and good customer service Friendly staff and good customer service More

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The service department is top rated! The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. I prearranged test drives and had to test drive dirty vehicles that were the sales people’s personal vehicles. I don’t think I made the best choice in purchasing a vehicle and I am a bit disappointed More

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Very clean, professional and excellent customer service. Lisa Ali was very friendly and helpful and a pleasure to work with. Lisa Ali was very friendly and helpful and a pleasure to work with. More

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Rick is an excellent, knowledgeable salesperson who has taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long ti taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long time customers at Lexus of London, their service is top notch and they are very knowledgeable I would never go anywhere else. More

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Steve MacIsaac was stellar from start to finish. His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was a replacement for one that was totalled in a serious accident, and Steve's manner and practical help turned an upsetting situation into a happy one, as we drove home in a fabulous new-to-us Lexus. Brenden Gillespie also deserves a shout-out for his informative tutorial on our vehicle's features and his generous offer to be available to support us with any how-to questions that might come up in the future. This dealership knows how to treat people: They honour their word, communicate well, and want customers to be happy. They deliver quality, which is what one expects from a "Lexus experience." Thank you, Steve and Brenden! We will, without hesitation, recommend Lexus of London to our family and friends. More

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Outstanding service at Lexus of London — professional, attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. However, after meeting Steve MacIsaac, I began to reconsider. From our first conversation, he was knowledgeable, respectful, and genuinely focused on understanding what I was looking for. He answered every question clearly and took the time to explain the features and options without any pressure. What stood out most was his straightforward and honest approach. The entire process felt transparent and well-organized. Because of Steve’s professionalism and the overall experience at Lexus of London, I changed my mind and purchased a Lexus instead of a Mercedes. The level of service made the difference. More

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Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

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