Romeo Nissan

It seems that the transition to Open Road has made negotiations more difficult for purchasers. negotiations more difficult for purchasers. More

Report | Print

The entire Lexus team I had interaction with were all great to deal with, no issues! great to deal with, no issues! More

Report | Print

The service department is top rated! The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. I prearranged test drives and had to test drive dirty vehicles that were the sales people’s personal vehicles. I don’t think I made the best choice in purchasing a vehicle and I am a bit disappointed More

Report | Print

Rick is an excellent, knowledgeable salesperson who has taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long ti taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long time customers at Lexus of London, their service is top notch and they are very knowledgeable I would never go anywhere else. More

Report | Print

Romeo is an excellent service manager, deals with our needs right away and has excellent communication skills. needs right away and has excellent communication skills. More

Report | Print

Jillian was very knowledgeable and a pleasure to deal with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of Londo with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of London family More

Report | Print

Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

Report | Print

General Manager Chris Pinelli arranged for and Service Manager Romeo Nissan took excellent ‘after sale’ care of a situation which arose with my ‘21 IS300, I very much appreciate this! Manager Romeo Nissan took excellent ‘after sale’ care of a situation which arose with my ‘21 IS300, I very much appreciate this! More

Report | Print

Rick provided an exceptional level of service from the moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. Rick made the process stress-free and enjoyable, ensuring I felt confident and well-informed throughout. His genuine care for his customers really stands out. I’m thrilled with my new Lexus and truly grateful for Rick’s help! The delivery team was wonderful — they patiently walked me through every feature, set everything up perfectly, and made sure I felt confident with my new Lexus before leaving the dealership. The finance team was equally outstanding; they were professional, transparent, and made the paperwork process quick and easy. I am truly grateful for such a seamless and exceptional experience. I highly recommend Rick and the entire team!” More

Report | Print

Dealing with Rick Watson, for my seventh Lexus vehicle, was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexu was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexus of London and they were top notch as well. More

Report | Print