Jasmine Vegso

Excellent Experience! From Mara at reception to Steve in Sales through Chris and Jasmin in Finance wrapping up with Adam at delivery, everyone was extremely professiona From Mara at reception to Steve in Sales through Chris and Jasmin in Finance wrapping up with Adam at delivery, everyone was extremely professional and helpful. Will defiantly purchase from here again. Thank You all. John More

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My experience with Lexus of London was great, Lisa the sales rep was very attentive and took care of my needs. Jasmine and Chris from the financial team made sure they got me the best rate. Overall great sales rep was very attentive and took care of my needs. Jasmine and Chris from the financial team made sure they got me the best rate. Overall great experience and would recommend them for your next vehicle. More

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Excellent service! Lisa Ali was attentive, personable, and informative about all aspects involved in purchasing this new It was a pleasure buying this new vehicle as Lisa Ali was attentive, personable, and informative about all aspects involved in purchasing this new It was a pleasure buying this new vehicle as Lisa patiently answered all my questions in a friendly, engaging and knowledgable way. Lisa immediately put me at ease with her friendly and thoughtful approach to purchasing a vehicle. Lisa connected me with a service attendant, Adam Frankel who clearly explained how the car works, and I will need another session of instruction from him! Lisa gave me a gift at the end of my purchase. A beautiful Lexus quality beverage container packaged attractively I thought it was very classy and very special. I look forward to dealing with Lisa again in the future. . More

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The entire Lexus team I had interaction with were all great to deal with, no issues! great to deal with, no issues! More

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Jillian was very courteous, professional, and possessed a high degree of product knowledge. Initially, we planned on buying a block heater and power cord; however, she convinced us that a trickle charger wou high degree of product knowledge. Initially, we planned on buying a block heater and power cord; however, she convinced us that a trickle charger would be more appropriate, as we leave the vehicle home when we travel, thus we would not have a dead battery upon arriving home. I would like to also note that our initial purchase was a Rx500h. My lady was unsure of the colour but we purchased the vehicle. After seeing a blue RX on the road, she changed her mind. Contact was made with Jillian and she arranged to stop the sale of the 500h and we ended up buying the 350h. A big thank to Jillian for completing the sale adjustment without any difficulties. I would also like to thank Reece in finance for his assistance and help working out the financing details, and Adam for introducing us to the huge array of electronics in the vehicle and assisting with meshing of the vehicle electronics with the Lexus app on our phones. More

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We just purchased our 8th RX350 from this dealership and our salesperson and other staff did everything possible to make it a pleasant experience. Rick kept us informed throughout the process and accommodat our salesperson and other staff did everything possible to make it a pleasant experience. Rick kept us informed throughout the process and accommodated our requests in a very professional manner. He was always pleasant and very patient with us. Akeem did an excellent job of explaining the RX350 technology in terms we could understand. Thanks to all the staff. More

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This is the first time I have purchased a used car from Lexus of London. Jillian was very nice and professional. Compared to previous purchases we were a bit disappointed that the car hadn’t been cleaned c Lexus of London. Jillian was very nice and professional. Compared to previous purchases we were a bit disappointed that the car hadn’t been cleaned carefully or recently, or detailed. The shifter area was dusty and the exterior wasn’t washed. I paid extra for paint coating and rust protection. But the car wasn’t 100% clean when we picked it up. I was surprised the other employees working there didn’t greet me when they saw me or walked by, They only greeted their own customers. That doesn’t happen in Japan where I’m from. Adam was very helpful and naturally friendly with great expertise! When I first looked at the car I pointed out stone chip damage to the windshield that the sales representative and technicians hadn’t noticed. The sales representative was surprised to see the crack, and had a technician fill in the crack later. So the attention to detail, with the crack in the windshield and lack of cleaning, was not up to Lexus’ standards. More

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The service department is top rated! The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. The waiting area is fantastic. The only reason I didn’t rate Lexus of London a 5 star is the sales process. A year ago I bought my 3rd Lexus. I prearranged test drives and had to test drive dirty vehicles that were the sales people’s personal vehicles. I don’t think I made the best choice in purchasing a vehicle and I am a bit disappointed More

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We read the reviews about the sales people for Lexus of London. We felt one person stood out, Lisa Ali. We contacted her for an appointment. We talked with her and from that conversation, she knew what London. We felt one person stood out, Lisa Ali. We contacted her for an appointment. We talked with her and from that conversation, she knew what we were interested in. So we made an appointment with her. She had a vehicle ready for us to test drive. She gave us an option to go out alone or she would come with us. We picked for her to come with us in case we had any questions while driving the Lexus RX350H. Lisa answered all our questions and concerns. So we decided to purchase a vehicle from her. Lisa took care of the trade in and purchase to our satisfaction. We would highly recommend Lisa Ali as she is very professional and caring. More

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Rick is an excellent, knowledgeable salesperson who has taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long ti taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long time customers at Lexus of London, their service is top notch and they are very knowledgeable I would never go anywhere else. More

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