Christopher Ouellette | Page 3

Dealing with Rick Watson, for my seventh Lexus vehicle, was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexu was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexus of London and they were top notch as well. More

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We were very happy with our experience at Lexus of London. Gent, our sales advisor, was knowledgeable and friendly, Chris in financial services was accommodating and very helpful, and Brendan, our del London. Gent, our sales advisor, was knowledgeable and friendly, Chris in financial services was accommodating and very helpful, and Brendan, our delivery specialist was an expert on our vehicle and helped us understand our new vehicle. All three were a pleasure to work with. Would highly recommend this dealership. More

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My wife and I were getting frustrated trying to shop for a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked through their door we realized how busy they were but a member of their staff still made a point of offering to take us on a guided tour and answer all of our questions until a sales person became available. As our tour ended we were introduced to Lisa Ali, one of the nicest ladies we have ever had the pleasure of meeting. Her patience, knowledge, and understanding of our needs was amazing. Lisa went out of her way to help educate us about the benefits of owning a Lexus. Her passion for Lexus and her excitement to help us join the Lexus Family made our decision an easy one We had the experience of a lifetime at Lexus of London which is extremely impressive and a model of perfection in every way Doug More

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Sales Rep Jillian was excellent no pressure (Jillian was the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was abov the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was above and beyond), Sales Finance Mgr was great, new I did not want to hear the big sales pitch on extra warranties and was ready when I came in. Deliver specialist was excellent, very knowledgeable answered all my questions and did not mind going over options that I was very interested in. Dealership was excellent staff was good. Waiting area well stocked with mufffins and coffe while you waited. More

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Upon entering the dealership everyone was respectful, knowledgeable, and delightful. Never once did we feel any sales pressure tactics. Each member of the Lexus of London team we dealt with always went knowledgeable, and delightful. Never once did we feel any sales pressure tactics. Each member of the Lexus of London team we dealt with always went above and beyond to ensure my husband and I were well taken care of. Excellent service and top notch people! More

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Jillian was great to work with and I would highly recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. More

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Such a pleasure to work with a knowledgeable, personable professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information giv professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information given without prompting. Meeting and talking with Chris Ouellette this morning was very informative. I have always found Lexus of London Service Dept to be excellent. I enjoyed their IT guru, Akeem Pearce, his foray into the IT improvements of my vehicle with me was a delight. I learned at lot! More

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Jillian Cook was an absolute pleasure to work with while I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to c I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to choose from . Jillian is professional, courteous, and responded to all my queries on a prompt and timely basis. More

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We have leased several vehicles from Lexus of London for close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan Gillespie delivered and explained all the new features with patience and understanding. We would also like to mention a few weeks ago with our previous Lexus we experienced a flat tire away from home on a weekend and were left without a vehicle. We were very impressed with Chris Pinelli and the Lexus of London team for sorting this unfortunate situation swiftly and professionally. More

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Excellent Service, Friendly, made us feel so important. Love our New Lexus. Brendan Gillespie was so great going over all the features for us. Chris Ouellette was excellent explaining everything to us. S Love our New Lexus. Brendan Gillespie was so great going over all the features for us. Chris Ouellette was excellent explaining everything to us. Sales Staff also so Friendly and kind.and the facility is beautiful Thank you to Everyone who supported us with our Purchase. Joanne & Dwayne Kelch More

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