Christopher Ouellette | Page 2

Lexus of London is a very nice new facility in Wharncliffe, west of London Ont., Customers are greeted by a concierge, hosted in a comfortable waiting lounge and nice snack and coffee bar. Wharncliffe, west of London Ont., Customers are greeted by a concierge, hosted in a comfortable waiting lounge and nice snack and coffee bar. More

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Very clean, professional and excellent customer service. Lisa Ali was very friendly and helpful and a pleasure to work with. Lisa Ali was very friendly and helpful and a pleasure to work with. More

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Shopped every luxury dealership in the city… nothing came close to Lexus of London. From the first conversation to the final handshake, they just get it. Excellent experience and would highly recommend!. close to Lexus of London. From the first conversation to the final handshake, they just get it. Excellent experience and would highly recommend!. - Rob James More

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Very customer focused with very knowledgeable staff . Lisa Ali knows the Lexus products inside & out. She was very helpful in helping us decide on a vehicle. We highly recommend her. Adam was amazing i Lisa Ali knows the Lexus products inside & out. She was very helpful in helping us decide on a vehicle. We highly recommend her. Adam was amazing in his instruction of all the features of our suv. More

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Had an amazing experience today picking up my new Lexus NX350! 🚗 The customer service at Lexus London Ontario was excellent from start to finish. A special thank you to the delivery specialist, Akeem P NX350! 🚗 The customer service at Lexus London Ontario was excellent from start to finish. A special thank you to the delivery specialist, Akeem Pearce, who was extremely helpful, professional, and made the whole process smooth and enjoyable. I also want to thank all the staff members at the dealership for their great support and hospitality. Really appreciate the outstanding service. Highly recommended! More

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Jillian was very knowledgeable and a pleasure to deal with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of Londo with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of London family More

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Very impressed with the service provide by Rick. He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I wil He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I will continue to shop the with the dealership. More

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Unlike typical dealerships, they truly provide a royal experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The atmosphere was incredibly relaxed and pressure-free, allowing me to explore the vehicles and discuss my needs with total ease. More

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Extremely kind and honest experience buying my car from Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire ca Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire car buying experience was. Thank you so much! More

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Steve MacIsaac was stellar from start to finish. His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was a replacement for one that was totalled in a serious accident, and Steve's manner and practical help turned an upsetting situation into a happy one, as we drove home in a fabulous new-to-us Lexus. Brenden Gillespie also deserves a shout-out for his informative tutorial on our vehicle's features and his generous offer to be available to support us with any how-to questions that might come up in the future. This dealership knows how to treat people: They honour their word, communicate well, and want customers to be happy. They deliver quality, which is what one expects from a "Lexus experience." Thank you, Steve and Brenden! We will, without hesitation, recommend Lexus of London to our family and friends. More

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