82 Ontario Toyota Dealers

It was great working with Cliff Anderson. - smcfarlane

It was great working with Cliff Anderson. He is pleasant and not pushy and I am really impressed with his extensive knowledge of Toyota vehicles He returns messages promptly. I am sure he has a bright future working for Toyota!!

Everything was great but you did not wash my car and - Ruks

Everything was great but you did not wash my car and you should bring back the customer shuttle. Also, give your customers complimentary coffee or water

Not a very honest salesman, says what he needs to say to - notahappycustomer

Not a very honest salesman, says what he needs to say to try to get the transaction Advised that he could have a car ordered and arrived at his dealership within 90 days guaranteed, however have been advised by his colleagues and other dealerships that there is no such "guarantee" when there is no stock of that car across the province. I was told by colleagues/other dealerships that it is impossible for him to "guarantee" what is going on at the production line, for that certain specification of the car to be available Some other sleezy salesman tactics: - Told the customer at the beginning that he had inventory of a car. But then in the middle of writing up the purchase order after customer had spent 3 hours at his desk, he apparently "just had the car sold" and now no longer available - Left the customer multiple times during trade-in appraisal to pretend that there was discussion between him and back office about appraisal. But in reality, saw and tracked him go to the washroom and talk to other colleagues, and then come back saying "he had discussed with management" and unable to change appraisal value

March 2024 update - I was so impressed by how they helped - AviCH

March 2024 update - I was so impressed by how they helped me yesterday and how amazing they have always been since I have been a client that I came to make a review on Google and saw that I made one 6 years ago. Let me say again --This is the service centre to use. Alisha who I mention below is now the Service Manager and that is NO SURPRISE.....Amanda is now my service agent and I can tell she has had the best training from the best people........Alisha - no matter how busy she is still has time to make me feel like a valued client. I trust her and her associates. They do not gouge me in pricing. They are always trying to find a way to discount things to make anything that needs to be done on ALL my Toyota vehicles affordable. Their standard of excellence is so high - I have never left unsatisfied!! Original Google Review: 2018 - When I bought my first Toyota from a dealership friend in Georgetown 2014 I had to find a place to service my vehicle closer to home. I tried the dealership at Toyota on the Park and I have never looked back. I have never been happier with their service and must say that my personal service consultant Alishah is the reason I now own ALL Toyotas for both my personal life and for my business needs. Toyota stands apart from other vehicles on many levels but if you dont have good service it can completely change everything. She was the deciding factor to change over all my vehicles to Toyotas.

We have purchased two vehicles from Carole at Walkerton - dkieswetter

We have purchased two vehicles from Carole at Walkerton Toyota & we would like to thank her for the great experience she gave us. We would like to highly recommend her to anyone looking to buy a vehicle.

We just bought a new Rav 4 from Erin Ayres, she made the - kfriesen

We just bought a new Rav 4 from Erin Ayres, she made the process seamless. We appreciated her friendly, easygoing attitude. She provided great customer service, ensured all of our questions were answered, and thoroughly explained the technology. And if you can get Shawna Carey as your finance manager, you won't regret it, she is not pushy and doesn't waste your time. Great experience overall.

Just got our new Corolla LE from this dealership, this - putnikm

Just got our new Corolla LE from this dealership, this being our fourth new Corolla and we couldn't be any happier! Thank you for the assistance and being so detailed, Manny, Ivan and Will. Manny went above and beyond in explaining and informing us everything about our new car before and when we're there to pick it up. Customer assistance at its best!

The staff was very courteous, knowledgeable and helpful. - momvasey

The staff was very courteous, knowledgeable and helpful. I felt confident my car was in excellent hands.

My wife and I bring both of our vehicles to North Bay - veldingnovelding

My wife and I bring both of our vehicles to North Bay Toyota. I bought my Tundra (used) but new to me here. The experience was excellent and any little bugs were addressed immediately. The service is exceptional. Everyone is very friendly and knowledgeable. We are both very happy to have our vehicles taken care of here. Very understanding people, awesome troubleshooting skills. Wonderful staff across the board. Lynn is an exceptional service advisor, a very nice person, really hardworking. Peter is an excellent Service Manager. For a very busy individual he tries super hard to understand everyone on a one on one basis. Rob in sales was a very nice person to deal with, he made us feel very comfortable about buying my used truck. And all the other staff that we do not know the name of are very helpful and friendly. my wife and I are very grateful for the friendliness and smiles and understanding we get every time we walk in to North Bay Toyota. We sometimes waited and other times left the vehicle, both ways were dealt with professionally .

Rachel Balak was exceptional. - Brenda

Rachel Balak was exceptional. I never felt rushed and all my questions were answered to my satisfaction. She got me the deal I was hoping for. I felt like I was being taken seriously by all the staff I encountered. I was taken on a tour of the service area during my buying experience. Nice guest waiting area. I traded two cars in and with the first car she arranged to give me a ride home several kilometres out of town. All my requests were satisfied. I would highly recommend this dealership. I haven’t taken delivery yet of my new car (in a couple of days) but I have no doubt the final stages of the transaction will be equally a great experience.

What a great experience - we dealt with Frank - An - Sue

What a great experience - we dealt with Frank - An amazing experience, very kind, patient and understanding

WOW. - SCHESBH

WOW. We are now part of the Toyota and Cornwall Toyota Family! After years of issues with our Nissan vehicles and the final chapter of a complete Transmission failure on our Rouge (a known issue with Nissan Vehicles for years with many complaints and class actions), one that, of course, Nissan and Nissan Canada refuse to do anything about it was time to change! At the Toronto Auto Show in January 2023, where I worked as a consultant, I decided to research our next vehicle. I looked at everything but Nissan! Hyundai, Kia, and many others were all on the table. I came across the 2023 Toyota Highlander Hybrid Limited. It was the choice should my Nissan need replacing. I reached out upon my return to Cornwall Toyota and, at that time, Tom Everson and Troy Hickman, the Dealer Principal. I was told I could wait for 1-2 years. Move ahead to this summer and my Nissan Rogue transmission failure! I go into Cornwall Toyota and speak with Marty Cayer, and he looks at his incoming list, and they had one on its way!! SOLD I can tell you from the beginning of the sale to the end, from Tom to Marty to Charlene, Vince, and, of course, Troy Hickman, that the experience at Cornwall Toyota was and is the best! We could not be happier having the 2023 Highlander Hybrid Limited now with just over 2000km. It is 910 lbs heavier and bigger by 12.6in! The Nissan Rogue sucked gas, averaging 12.5l/100km. The Toyota Highlander Hybrid Limited is now at 6.2l/100km! We use half the fuel on a heavier and bigger vehicle. The fit and finish, the quality build, no squeaks or rattles, and the ride quality are far superior to the Nissan! My wife and I said never again to Nissan as they do not stand behind their product and years of history at several dealerships arguing over warranty issues. I will note that all OEMs must give the dealerships warranty approval. So, I do not blame dealerships in any way. The problems over the twenty years we have had Nissan were with Nissan Canada, and why never again. Thank you to Troy, Marty, Charlene and Vince for the experience we had from start to finish. All of you made this expensive experience worth the price of the vehicle. From the moment you walk in, the atmosphere at Cornwall Toyota is about being part of this unique family! Cornwall Toyota is the Number 1 Import dealer in Cornwall, Ontario, for a reason! The other OEM dealerships in the area need to take notice, as you are the example of how a dealership should operate and care for their customers. Stephen & Diane

The dealership and staff were amazing from order to - Randytherav4

The dealership and staff were amazing from order to delivery. Car came in well before the estimated date which was perfect for us!

Larry Kuka is the salesman of the year! - VT

Larry Kuka is the salesman of the year! He helped me navigate my vehicle purchase and made the experience a positive one!

I placed a $1000 deposit on a Prius Prime and was told - Max W.

I placed a $1000 deposit on a Prius Prime and was told there is a long waiting list. I asked my salesperson if the deposit is refundable. He said legally not in Ontario but because there is such a long waiting list, they would gladly refund my deposit if I changed my mind as long as I hadn’t ordered extras such as rustproofing or if the licensing hadn’t already happened, etc. He said he could likely easily sell it to the next person on the waiting list since hybrids are in such demand. Seven months later, I ran into some money troubles and called the dealership asking about a refund. My original salesperson had left the job so I was assigned a new person. He told me flat out that they will not be returning my deposit despite the promise made by my original salesperson. I can only get my deposit back if they fail to deliver the car within the time period specified on my sales agreement. In other words, a blatant cash grab. Not illegal but highly unethical in my opinion and very disappointing from Ken Shaw Toyota who my wife’s family has bought from for years which is why they were recommended to me for my first Toyota. (I previously had mostly Hondas.) This is what I expect from the cliche unscrupulous car dealership, but not from Ken Shaw. Maybe it’s under new management because this isn’t the Ken Shaw Toyota that once had a reputation for fairness and integrity. Very disappointing indeed.

Excellent customer service. - donnanoble355

Excellent customer service. Great communication with staff/mechanics. Always friendly and knowledgeable. I feel valued as a customer.

service is good as second to none…. - dinamite88

service is good as second to none…. as pre warranty they honor it… so i can recomend this dealership any day!

May 1,2024 This time (my second time at Brimell) I had an - deguitosako

May 1,2024 This time (my second time at Brimell) I had an appointment 1:15PM; though, i came early, I was welcomed to drive my car inside; Cat, as usual was very accommodating with a smile; she sent me to Vejay,,, and the process began;while waiting and watching the very educational car care tips,,, a kind and beautiful lady came, introduced herself; her name is Stephany; she was asking if i am okay, happy with the Brimell service staff; and if i am happy with my car; and some fun staff; she asked me who my service advisor, and i said it's Vejay; she said "oh! Vejay is awesome!" and i definitely agreed to her; my car was done (tire swap and oil change and "multi point inspection" done),,, thank you so much to Philip Sojor and Varun Gopinath and SA Vejay Saniasy for the wonderful team work! I am so happy i changed my car service location to yours! and oh! Vejay even made my day! he gave this elderly lady a discount of $30 on my bill! THANK YOU BRIMELL TEAM !!! I shall positively recommend Brimell as whole!

Mr. Hamed Khalili is punctual, honest, and highly skilled - frfarshad

Mr. Hamed Khalili is punctual, honest, and highly skilled in his work. I recommend him for car leasing.

I satisfy Roger Lam's service. - Wilson

I satisfy Roger Lam's service. It is friendly and reasonable in high tier changing season.

Decent service and moderate wait times. - amuaythaiveteran

Decent service and moderate wait times. Sadly, they have discontinued the discount for senior citizens. It wasn't a lot, but every bit helps when you are on a fixed income. Very disappointing. I will look elsewhere for service with the senior discount.

Luis Martinez, Product and Finance Consultant, has been - B Cheung

Luis Martinez, Product and Finance Consultant, has been patient, attentive and helpful throughout our search for a new vehicle. His professionalism and commitment to customer service is outstanding and is a definite asset to the Tony Graham Toyota team. Thank you, Luis, for your assistance and support!

My service advisor Ryan was awesome. - cherrymunshi

My service advisor Ryan was awesome.He was very professional,helpful & courteous.I would love to deal with him only on my next visit.

I was amazed with the service which I received at - sarfaraz Azeez

I was amazed with the service which I received at Woodbridge Toyota. The service manager is very knowledgeable which made easier for me to explain the issues I was experiencing with my vehicle. He took the time to listen to my concerns to which he advise of next steps. The service advisor was very helpful and she explained the details of the service I was booked for and assisted me with shuttle service. Overall I have a positive experience with this dealership and would definitely continue to service my car there and encourage other to do the same. Thanks.

Cambridge Toyota did a very good job on my Corolla. - Tom.harpur

Cambridge Toyota did a very good job on my Corolla. The staff was very polite and courteous.

I am blessed to have worked with Dave Antonucci as my - l.moir

I am blessed to have worked with Dave Antonucci as my sales rep for my new Toyota. He is very professional, thorough, kind, and In my estimation a top notch representative of Toyota, I feel privileged to have him as my Toyota dealer; Dave, you're the very best. Liz Moir

Matthew PARR was a great salesperson to deal with and we - Loyalisth

Matthew PARR was a great salesperson to deal with and we are extremely happy with our new RAV 4. Great experience buying our new vehicle and we would highly recommended Kingston Toyota.

Sales manager Marc Durocher was pure evil to me. - Rigman4life

Sales manager Marc Durocher was pure evil to me. Here is my story. I tried buying new corolla cash price and was told the wait is up to 18 months. I placed $500 deposit and waited. My old car broke and new car is not coming for another year so I needed another car. I called dealer ahead of time to speak with my sales guy named Khan and I was transferred to his desk with no answer. I drove down to dealer 10 minutes away just to be told by sales manager Marc Durocher who was EXTREMELY ARROGANT and SUPER RUDE to me, than Khan is not in today and I need appointment to get my $500 deposit back but no appointments to put 500 down. Manager made a big deal out of it and after being super rude to me, he left . Out of nowhere my sales guy Khan just showed up on his day off, he was in the whole time. They both chatted in office about not giving me refund coz I may or may not have purchased another car while the sales bill clearly states refund upon cancelation. Khan started playing games and telling me coz I payed with debit the refund might not work and he might have to cut me a check. Few seconds later debit went thru, I got refund back from Khan. Now comes the worst part. After I left dealer angry I called Marc Durocher and asked him why he was so Rude to me, he didn't care, denied the whole thing. Once I told him that I will contact Toyota headoffice and my lawyer he said in arrogant tone " Don't forget to spell my name right", then he hanged up on me. I called back to only get voice mail. I will be contacting Toyota Canada. Liers, cheats, arrogant man. Stay away from Bel-Air. Crooks !!!

My 2014 Toyota Matrix has received excellent service - Patto

My 2014 Toyota Matrix has received excellent service since I purchased it in 2014 and is still running beautifully thanks to the superb and knowledgeable staff. This car has only ever had maintenance service regularly…no major issues. A great car and a great service team.