Brimell Toyota
Scarborough, ON
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**0/5** Very disappointing and poorly handled experience with Brimell Toyota. Angelo and the management team made a straightforward cancellation complicated, drawn-out, and exhausting. The matter experience with Brimell Toyota. Angelo and the management team made a straightforward cancellation complicated, drawn-out, and exhausting. The matter dragged on for more than three months, with constant follow-ups required on my end just to get a response, let alone a resolution. The entire experience became stressful, frustrating, and time-consuming. Brimell demonstrated a serious lack of communication, care, professionalism, and customer service. Unfortunately, I would not recommend Brimell. This dealership is an embarrassment to the Toyota name. More
I had a great experience at Brimell Toyota. I went there with my friend to look at a car and I was introduced to Frei who helped us throughout the whole process. He was very friendly profession I went there with my friend to look at a car and I was introduced to Frei who helped us throughout the whole process. He was very friendly professional and knowledgeable. My friend really liked the car and Frei did an excellent job explaining everything and making the whole buying experience smooth and comfortable. He provided excellent customer service and never made us feel pressured. I highly recommend Frei and Brimell Toyota to anyone looking to buy a car. Thank you Frei for your great service and for making our experience such a positive one More
Had an amazing experience buying my new car with Frei From start to finish, he is very helpful in explaining and giving advice on what's they the purpose for me and my family on choosing the right vehicl From start to finish, he is very helpful in explaining and giving advice on what's they the purpose for me and my family on choosing the right vehicle. Both frei and Hari were friendly, professional, and zero pressure. Made the entire process smooth and quick. Highly recommend reaching out to them, if you're looking for a new ride one of the best place to visit. More
Watch out for this dealer. In my experience, it gives very questionable appraisals for vehicle resale even by dealer standards. Appraisal was at least $2500 lower than the lowe In my experience, it gives very questionable appraisals for vehicle resale even by dealer standards. Appraisal was at least $2500 lower than the lowest offer from another dealer. Do your research. More
I had my 2025 Tacoma first service on June 11 Everything went well but when I got home I noticed my rear bumper cross member end cap are missing. Both of them. I went straight home when I got t Everything went well but when I got home I noticed my rear bumper cross member end cap are missing. Both of them. I went straight home when I got the truck and the first thing I did was to check for scratches. I had that cap since day 1 been to many car washes, snow storm , rain It would not have come off from the Brimell Toyota to home that easy, unless somebody intentionally took them off. I’m really really surprised someone from Brimell Toyota stole them. They are only $25 on Amazon, but events like these should not happen. They should pay the mechanic well so they don’t have to steal, or don’t hire thieves. I apologize for expressing my experience like this with them More
We were at other dealership, where they were not very transparent about the firm date of delivery Claudette called me and informed me that vehicle is available if you care to visit Brimel Toyota. We visi transparent about the firm date of delivery Claudette called me and informed me that vehicle is available if you care to visit Brimel Toyota. We visited, then everything went smoothly till we finally got the delivery of our vehicle on May 25, 2026. Thank you Claudette and Alex for serving us so nicely More
Amazing experience with Alex, bought our first Toyota EV the BZ with him. Alex is a patient and informative salesperson and did not rush us to purchase. He took the time to introduce the vehicle features an the BZ with him. Alex is a patient and informative salesperson and did not rush us to purchase. He took the time to introduce the vehicle features and answered our questions thoroughly :) the dealership is easy to work with, would go back again! More

