82 Ontario Toyota Dealers

I've never experienced service at this high level of - smcbryde

I've never experienced service at this high level of quality from another car dealership. Not even another Toyota car dealership. I had a deadline to meet, and a recall from another country to clear, and Guelph Toyota's actions resulted in everything moving forward at record speed. Second visit, same vehicle, different issue - within minutes I was told what needed to be done, what part needed to be ordered, how long it would take - and then subsequently, I was emailed options. Shout out to Jason Cairns, and Pete. Will gladly recommend Guelph Toyota to anyone.

I called in requesting a straightforward vehicle - aidan

I called in requesting a straightforward vehicle appraisal. Unlike the vast majority of dealerships, which assess trade-in value based on current market data, this dealer sent my vehicle to auction without any prior disclosure. When the number came back at less than half of what I had received from active offers at nearby dealerships, the salesman responded with a thumbs up — no explanation, no accountability. When I asked to speak with a manager to understand such a significant discrepancy, the salesman offered a dismissive quip about his father teaching him to help people even when they don't want it. Unprofessional at best. The floor/sales manager was equally indifferent. Rather than addressing the salesman's conduct, he simply asked if an extra $500 would resolve my concerns. It wouldn't — because the issue was never about the number alone. It was about transparency, respect, and basic professionalism, none of which were present. Do not waste your time here. This dealership has no interest in listening to your needs or earning your business. Their model appears to be: wait for a customer to walk themselves into a deal, sign the paperwork, and collect the commission. There is no effort, no integrity, and no quality of service to speak of.

Good experience overall. - Geodude157

Good experience overall. Jonathan was friendly and helped me understand the process. Some waiting time but everything worked out good in the end.

Absolutely BRUTAL service. - Milloykeith

Absolutely BRUTAL service. Waited SIX hours for my vehicle which I was promised would be ready in 3.5 hours. When I complained after FIVE hours I was told I should have been offered a UBER chit. I never was. WILL NEVER GO BACK!! INCOMPETENT and INCAPABLE!!

I had a disappointing experience at Oakville Toyota. - Tony Freifer

I had a disappointing experience at Oakville Toyota. I came in regarding a 2026 Toyota bZ and an online offer I had requested before my visit. I had also received emails from Oakville Toyota about my interest in the vehicle and follow-up from the sales team, so I expected my request to be reviewed properly. When I arrived, I explained that I was there for my appointment and for the bZ offer. The Product Advisor I met with was Saman Ahmed. After I gave my name, he checked the email/system and could see my request and vehicle details. However, I felt the meeting was rushed and that my situation was not taken seriously. The focus shifted to my phone number not being included, even though my email request and vehicle details were available. I was then shown the vehicle and told the price and rate had changed and the offer was no longer available. I understand promotions can expire, but my concern is the lack of follow-up, preparation, and clear communication. During the visit, I felt rushed, uncomfortable, and not properly listened to. When I said I would share my experience in a review, I was told not to because it would hurt them, and I felt pressured. My intention is not to harm anyone, but customers deserve respectful communication, proper follow-up, and full attention. I hope management reviews what happened and improves the customer service and follow-up process.

We went to test drive a 2014 Toyota Venza. - Gary

We went to test drive a 2014 Toyota Venza. List price was $16 888. When we arrived, the vehicle required a boost to start. The interior was filthy, and covered with dog hair; it clearly hadn't been cleaned in a year or more. Upon start, the traction control, ABS and parking brake lights were on. Once we started driving, a warning chime sounded for the entire drive, except when we were stopped. In my opinion, this vehicle is worth no more than $8000-ish in it's current condition.

Poor customer service. - azizdawoodani

Poor customer service. No follow up with potential buyers. Tried multiple times to contact. When I did get someone on the phone they had no clue about the deal. Left multiple messages for finance, yet to receive a call back.

Been going here for years. - martingora

Been going here for years. Had a sensor malfunction. Quoted me 6hrs of labour. Finished in 45 min but charged me for 6hrs. Used to be good. Bunch of crooks now. Never going back.

nice and friendly til you sign the papers, then you are - toyotundra

nice and friendly til you sign the papers, then you are useless to them-so any courtesy or decency is out the window. any issue i was left to deal with on my own, the sales team and the service department is of 0 help. once you sign and they have your money they could not care less about you and your satisfaction. avoid this toyota dealer at all costs!

A month ago I brought my car, that is still under - gawettla

A month ago I brought my car, that is still under warranty, in for service because of a "Rear cross detect not available" message on the screen. The message was on the screen when I brought it in. They could not figure out what was wrong and decided to charge me a service fee. There is clearly something wrong with the car. Now today, my battery is not able to start the car, I phoned and asked if it was under warranty, and the service person said it was. I charged the battery, and brought my car in again. On the way the "Rear cross detect not available" appeared on the screen. Upon getting there, the service person said they could look at the "Rear cross detect not available" issue, but would charge me again, if they could not figure out what was wrong and fix it. And for the battery, they would again charge me if nothing was wrong. It could be the battery is bad, or it could be the charging circuitry. I opted to not have them do anything, and I will take my car to a different dealer.

I went to the dealership and I wasn't served. - hopes07366

I went to the dealership and I wasn't served. It was too busy, so I left.

I had a very disappointing experience with this - Unsatisfied customer

I had a very disappointing experience with this dealership when ordering a Sequoia. The sales representative had limited knowledge of the vehicle, but I proceeded with the order. After several months, I was contacted by Afran Hafeez (Sales Manager at the time), who told me the vehicle would arrive within approximately two months and that he would follow up. However, no follow-up ever came. When I tried to contact him, my calls and voicemail were not returned. When I visited in person, he told me he does not check voicemail and only responds to emails, which I found unprofessional. I escalated the issue to James Godfrey, who was apologetic and assured me this was not typical. Unfortunately, that did not reflect my experience. I later referred a friend to the dealership, and he encountered similar issues. Afran again provided timelines that were not met, and after multiple attempts to follow up, my friend was eventually told that Afran had moved to Lexus and could no longer assist. James Godfrey again assured us he would follow up, but neither of us received any further communication. My friend ultimately purchased his vehicle from another dealership. Based on these repeated experiences, I cannot recommend this dealership. There are clear issues with communication, follow-through, and accountability.

We were in for parts and had excellent service from Alex - SGP

We were in for parts and had excellent service from Alex Pineo - I'd be happy to keep returning just for that level of care and support.

Be warned! - blackt

Be warned! Extreme lack of integrity by Stouffville Toyota, especially Ali Ahmad. Untrustworthy in this business. Despite another salesperson had spent hours with me and I was ready to make the purchase, Ali gives the vehicle to his relative. Doesn't have the decency to call. Luckily I only waste my time. If I had purchased the vehicle, this could have been much worse.

Just bought automatic transmission lines here and they - rj

Just bought automatic transmission lines here and they charged me almost $300 more than the same parts from a Toyota dealer in Ottawa. Stop here if you want to get over charged for parts.

Tried to push us to buy a used vehicle same day, lied so - gubbels.alexandra

Tried to push us to buy a used vehicle same day, lied so many times in obvious ways, seemed like all of the used vehicles had prior accidents or were from rental agencies. Tried to push a vehicle with horrible rust issues. Would never go back here again.

Many years of happy dealings with Yorkdale Toyota. - Bill

Many years of happy dealings with Yorkdale Toyota. Today I purchased a new Rav4 with Advisor TYRELL TATHAM. I couldn't be happier. Highly recommend purchasing with Tyrell! He's professional, knowledgeable, thorough and kind—no pressure.

I bought a used Titan with a knocking engine that I only - trottima

I bought a used Titan with a knocking engine that I only heard after leaving the dealer with beside a wall at a drive threw, Need major engine repairs, called back the dealer and they refuse to help.. Management sucks there.

I had a problem with removing my tire Toyota Wheel Locks. - Orio11

I had a problem with removing my tire Toyota Wheel Locks. At first the service advisor told me there would be charge for removing them. When I spoke to Anour Sarout, the Service Manager, he understood my situation and helped with the wheel locks removal without any charge. I have been a long time customer of Maple Toyota and Anour's attention to customer service was amazing. Thank you again Anour.

They donot know how to deal…they donot want to book model - nitishbagga.nb

They donot know how to deal…they donot want to book model according to customer choice..they want to book according to their choice…very bad service

we purchase a 2025 Toyota RAv 4 XLE premium at RedHill - Mar may

we purchase a 2025 Toyota RAv 4 XLE premium at RedHill Toyota,Aug 7,we deal with Eunice,from the very start of the process till the delivery date she make sure all was done smooth and nice for us,thanks Eunice,Mariusz M.

I've purchased 3 vehicles now and been very satisfied. - Rick

I've purchased 3 vehicles now and been very satisfied. Jeff Gates has treated my wife and I very fairly and goes out of his way for the customer. Service department has been pretty good also.

very bad service,,, only looks to make a profit,, does - rdurette777

very bad service,,, only looks to make a profit,, does not care about their customer,,, only profit,, exslample,,, they wanted $880.00 dollars to do back brakes on a 2018 toyoto,,, xxxxing ridiculaus ,,, wil not get any work done there,,, recomend go somewhere else ,, I got Back brakes done for 350.00 Bucks,,,

Hey Brandon, thank you very much for your help hope we - lmbala

Hey Brandon, thank you very much for your help hope we will meeting again. Thank you. You kept your promise. Trust

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

I dont own a toyota car but with the excellent service I - annette

I dont own a toyota car but with the excellent service I received from Brian I am amazed Brian you did such a good job you are very professional and I will follow your advice until ready to get a new car I will definitely be seeing you very much appreciated Thank You

Great team at Forbes Waterloo Toyota! - kyle

Great team at Forbes Waterloo Toyota! Alfonso and Heythem are high integrity people and they care about their customers. Small town care in a big city is hard to come by - Forbes Toyota delivers!

AMAZING Team and AMAZING vehicles! - Jess1999

I recently purchased my very first brand new car from Vandermeer Toyota and I cannot say enough great things about the whole dealership. I bought a new 2020 Corolla XSE and absolutely love the vehicle! Everyone in the dealership was very knowledgeable and helped me make the right purchase based on my needs. Super professional and punctual people. I will definitely be recommending this dealership to all my family and friends.

I once again have purchased a new Toyota Rav4 Hybrid - dmurphy3662

I once again have purchased a new Toyota Rav4 Hybrid vehicle from Carol Becker and I could not be happier with her guidance and suggestion throughout the process. Both her and Marijo have been professional and very helpful. Carol walked me through the main points of operating this vehicle, and although it was very overwhelming, she made me feel confident and reassured me she was available to me with any concerns or questions. She has helped me through several car purchases over the years and has been nothing short of GREAT.The service department at Walkerton Toyota has also been top shelf and I look forward to my sevice appointments. ITS WORTH THE DRIVE TO WALKERTON TOYOTA and setting up an appointment with Carol if you are in the Market for a new or good used vehicle Cheers Donna

Top dollar for average work. - Jbssam5

Top dollar for average work. Customers are told they are at full liability while work is done. Use at your own risk.