83 Ontario Toyota Dealers

Strongly recommend taking your business elsewhere. - Chris

Strongly recommend taking your business elsewhere. Very high pressure upsell on extended warranties, maintenance packages, overpriced add-ons, and strong push towards financing even if you offer 100% cash purchase price. This dealership also charges the maximum dealership fee Toyota allows their Canadian dealerships to charge ($999). This is higher than all other Toyota dealerships in the city I contacted, meaning you can save money by shopping basically anywhere else. Other questionable conduct was noticed along the way. Most notably, the listing I initially responded to did not comply with OMVIC regulations governing all-inclusive pricing. I raised this issue with their sales rep but they dismissed it claiming it was out of their control. There’s also at least one instance of one of their own sales staff leaving a positive review here, which seems an obvious conflict of interest. Just a baffling and poor experience all around.

Very disappointed experience in service, they are forcing - riyazulislam1507Riyaz

Very disappointed experience in service, they are forcing you to stay and wait, not giving pick and drop for service. I will never go back to Attrell Toyota again. Other dealerships giving you pick and drops too. You don’t have to waste your time inside this rubbish place.

Honestly, this has been an extremely frustrating and - Raj

Honestly, this has been an extremely frustrating and disappointing experience from start to finish. I trusted them again, traveled a considerable distance for the second time, and was under the impression that the car was being sold to me, only to arrive and be told it had already been sold. This is not how customers should be treated. A person’s time, effort, and trust should matter. After multiple conversations and reassurances, I genuinely did not expect to be put in this situation again. Dealing with Feras, Farshid, and Judy has been very disappointing, and unfortunately this experience has completely broken my trust in your dealership.

Being made to line up in your car for service never say - lisaamybarrett

Being made to line up in your car for service never say this before What?

purchased a 2020 Toyota Tundra TRD Pro from Bolton Toyota - coel.barbeau7

purchased a 2020 Toyota Tundra TRD Pro from Bolton Toyota over the phone because I live several hours away in Northern Ontario. At the time of purchase, I had new winter tires mounted on rims and the summer tires were placed in the truck box. After taking possession of the vehicle and addressing several issues locally, I eventually switched to the summer tires and immediately experienced severe vibration and shaking while driving. A Toyota dealer in Sudbury inspected the truck and found that all four summer tires were severely cupped/scalloped and that the truck requires approximately $6,000 worth of suspension repairs, including replacement Fox shocks, along with four new tires. What concerns me most is that Bolton Toyota's service manager acknowledged that the vehicle passed certification with the cupped tires installed. I was also surprised to learn that the truck was not Toyota Certified Used and had not undergone Toyota's 160-point inspection as I believed it would have. As an out-of-town buyer, I relied heavily on the dealership's representations regarding the condition of the vehicle. Discovering significant suspension and tire issues shortly after purchase has been extremely disappointing, and I do not feel the vehicle was accurately represented at the time of sale.

Very disappointed with this dealership. - j

Very disappointed with this dealership. I inquired about a Toyota RAV4. I spoke to Frank, and he told me they had one available due to a cancellation and encouraged me to come into the dealership. However, halfway through our conversation at the dealership, the story changed, and I was told the vehicle was no longer available. This happened after I questioned the additional $2,500 in fees that I was told could not be removed. Instead of explaining the fees or answering my questions, the explanation changed to the vehicle no longer being available. The experience felt misleading and left me with the impression that the availability of the vehicle changed only after I questioned the pricing. I expected transparent communication and straightforward answers, but unfortunately that was not my experience. I was especially disappointed that someone with over 25 years of experience at Toyota handled the situation this way. I expected honesty, transparency, and professionalism from an experienced salesperson, but I left feeling disappointed, misled, and lied to. As a young female customer, I was left feeling that I was being taken advantage of and underestimated. Disappointed with Dixie Toyota, Frank Serrao and Toyota overall.

Very disappointed with service department response an - tayyab1501

Very disappointed with service department response an appointment needed due to emergency situation ( flate tire ) no sense of taking care of loyal customers.

Told me I needed a $10000 transmisssion. - khelks

Told me I needed a $10000 transmisssion. Went somewhere else. $250 topped up fluid fixed a pin. Works fine. They are scammers.

My experience also horrible. - Not worth your money

My experience also horrible. Ordered a "popular" Toyota 16 months ago, the car is coming in around 18 months. Imaging along this crazy long waiting period, they inform that I must give them a trade in to get the car. Wow, amazing delear policy. Better move my xxx to Hamilton Toyota.

Worst service communication ever. - brunacazz

Worst service communication ever. I always have problems with them, either not scheduling and confirming an appt or scheduling wrong. Lately, they had to cancel an appt because of an internal issue, I got a new appt, for later getting the message for a different date. When I contacted them they didn’t even have the history of our conversations, neither a viable appt for the next three weeks. If I knew would be like that, I would never had bought a Toyota. I do not recommend.

We were in for parts and had excellent service from Alex - SGP

We were in for parts and had excellent service from Alex Pineo - I'd be happy to keep returning just for that level of care and support.

Be warned! - blackt

Be warned! Extreme lack of integrity by Stouffville Toyota, especially Ali Ahmad. Untrustworthy in this business. Despite another salesperson had spent hours with me and I was ready to make the purchase, Ali gives the vehicle to his relative. Doesn't have the decency to call. Luckily I only waste my time. If I had purchased the vehicle, this could have been much worse.

I had a scheduled service appointment on April 17, 2026, - M.Riaz

I had a scheduled service appointment on April 17, 2026, at 4:15 pm for my Toyota Sienna, with Mr. Rudy Ramballie assigned as the service consultant. I arrived 5 minutes before my appointment and was directed to park my vehicle inside, first in line for service. Upon approaching the counter exactly on my appointment time, Mr. Rudy Ramballie appeared overwhelmed and instructed me to take a seat. Although I indicated I was comfortable standing, he insisted, stating that he was handling “twenty other things” and that my standing presence at the counter would delay his work. This came across as unnecessarily rude, especially given that no other customers were present at the time. I chose to acknowledge the situation and sat down patiently. Additionally, a half-eaten sandwich left open on his counter appeared unprofessional. After approximately 10–15 minutes, he returned with paperwork for signature and asked about my tires. I informed him that my all-season tires were in the back and specifically requested a diagonal swap due to uneven tread wear on the front tires, which has been causing road noise and steering stiffness. Instead of acknowledging the request directly, he responded by asking, “Can you explain why you want to do that?”—which came across as dismissive. I still took the time to explain my reasoning, and he eventually acknowledged it. Nearly an hour later, he returned to process the payment. When I asked about my keys, he responded, “Did I give you the keys?” I replied no, after which he appeared unsure and said they were likely on his desk. He then informed me that my request for a diagonal tire swap had not been followed; instead, the technician performed a standard front-to-back rotation, claiming it was done in the “best possible way” to address the wear. This was not what I had clearly requested. Additionally, as I drove home, I noticed that my windshield wipers—clearly worn—had not been checked or brought to my attention, despite being part of the Maintenance Service #1 checklist. This raises concerns about how thoroughly the remaining service items were completed. Overall, I am dissatisfied with both the level of customer service and the quality of work performed. I was charged $107.34, yet key requests were ignored, and basic inspection items were overlooked. Toyota has long been known for its service standards, but this experience raises serious questions about whether customer care remains a priority. I’ve provided a detailed review in the hope that, if service quality is still valued, this situation will be looked into and addressed.

Just bought automatic transmission lines here and they - rj

Just bought automatic transmission lines here and they charged me almost $300 more than the same parts from a Toyota dealer in Ottawa. Stop here if you want to get over charged for parts.

Tried to push us to buy a used vehicle same day, lied so - gubbels.alexandra

Tried to push us to buy a used vehicle same day, lied so many times in obvious ways, seemed like all of the used vehicles had prior accidents or were from rental agencies. Tried to push a vehicle with horrible rust issues. Would never go back here again.

I had an excellent experience at Yorkdale Toyota, - shourcheh

I had an excellent experience at Yorkdale Toyota, especially with Saeed Dana. He was professional, knowledgeable, and patient throughout the entire process. He answered all my questions clearly, provided honest advice, and made the car-buying experience smooth and stress-free. I appreciate his outstanding customer service and would highly recommend him and Yorkdale Toyota to anyone looking for a vehicle.

I bought a used Titan with a knocking engine that I only - trottima

I bought a used Titan with a knocking engine that I only heard after leaving the dealer with beside a wall at a drive threw, Need major engine repairs, called back the dealer and they refuse to help.. Management sucks there.

Jim Kelman has leased us another new Rav 4 Limited! - osbornjs

Jim Kelman has leased us another new Rav 4 Limited! We’ve worked with Jim before and always appreciate his efficiency, helpfulness and clear explanations. He showed us a few leasing options and walked us through the benefits. Thanks

I have NEVER given a poor rating before this one. - djbishop2025

I have NEVER given a poor rating before this one... It should be NO STARS. Took my vehicle into Laking Toyota for a Gold package detailing service at a cost of $477.91, I was also quoted 400.00 plus tax, that should have been $452.00, and told it takes 8 hours to conduct a Gold detailing of a vehicle, which I was good with. VERY DISAPPOINTED in the detailing department. Not sure how they can call it a Gold package when it wasn't even a Bronze package. When I went to pick it up the nest day, It wasn't even cleaned properly. The running boards, inside the wheel wells, inside the doors and under the hood area weren't completely cleaned. Not all the carpet area was shampooed, (still had winter salt marks), the glove and consul compartments had not been cleaned and dirt was still there. The weathertech matts and Inside the hatchback area was dirty and spare tire area wasn't even done. I did leave the vehicle there to be properly cleaned, but unfortunately it will be 4 days until it is ready. I would have thought it would have been corrected immediately since I had already payed for the service. Needless to say I cancelled my appointment for my other vehicle which was also booked for a Gold detailing package. Its definitely service that I look for when replacing my vehicles... I dealt with Shawna in the booking department and she was fantastic to deal with.

They donot know how to deal…they donot want to book model - nitishbagga.nb

They donot know how to deal…they donot want to book model according to customer choice..they want to book according to their choice…very bad service

we purchase a 2025 Toyota RAv 4 XLE premium at RedHill - Mar may

we purchase a 2025 Toyota RAv 4 XLE premium at RedHill Toyota,Aug 7,we deal with Eunice,from the very start of the process till the delivery date she make sure all was done smooth and nice for us,thanks Eunice,Mariusz M.

I've purchased 3 vehicles now and been very satisfied. - Rick

I've purchased 3 vehicles now and been very satisfied. Jeff Gates has treated my wife and I very fairly and goes out of his way for the customer. Service department has been pretty good also.

Dealt with Sarah Gabor. - mhoire

Dealt with Sarah Gabor. Easy pleasant transaction. No pressure tactics. Traded in a Corolla for a RAV4. Very pleased with the deal. This will be our third Toyota. All have been serviced at Welland Toyota.

very bad service,,, only looks to make a profit,, does - rdurette777

very bad service,,, only looks to make a profit,, does not care about their customer,,, only profit,, exslample,,, they wanted $880.00 dollars to do back brakes on a 2018 toyoto,,, xxxxing ridiculaus ,,, wil not get any work done there,,, recomend go somewhere else ,, I got Back brakes done for 350.00 Bucks,,,

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

But a used car from here, June 2026 the sales guy Tim was - gyuhasz

But a used car from here, June 2026 the sales guy Tim was excellent very knowledgable and very transparent on the price on the trade-in that we were interested in buying unfortunately he had to go on vacation and we were handed off to a used car manager, Aaron Stewart not a good experience at all. Did not care about what we were interested in nor did he say thank you or shake our hand when we left with the vehicle? Our biggest concern was the bill that said safety which was supposed to be about $350 ended up being 1800 not the best customer service at all on his part.

A great service at Forbes Toyota yesterday for my regular - rodi.ionescu

A great service at Forbes Toyota yesterday for my regular service, swapping my tires and cleaning inside and out.. An excellent experience!! The staff members, Mark was fantastic, professional, friendly and proud of his job! I picked up my car after a few hours, and it was literally like brand new, right from fabric, I was so proud to drive this car I love, home! A true client who loves cars and never compromise integrity, truly! Rodica Ionescu

Once again, my Carl lease was up in June and once again - Peggy

Once again, my Carl lease was up in June and once again Carol Becker made the transition to a new lease a very smooth experience. I contemplated a buyout this time, but Carol worked so positively within my budget to get me the car I wanted I decided I would lease again. Carol is so efficient. She made the transition a very friendly pleasant experience. This is my third time being fortunate enough to have Carol as my agent. Thank you, Carol. You are the best! I also want to thank Justin and Marijo for all their help as well.

AMAZING Team and AMAZING vehicles! - Jess1999

I recently purchased my very first brand new car from Vandermeer Toyota and I cannot say enough great things about the whole dealership. I bought a new 2020 Corolla XSE and absolutely love the vehicle! Everyone in the dealership was very knowledgeable and helped me make the right purchase based on my needs. Super professional and punctual people. I will definitely be recommending this dealership to all my family and friends.

Top dollar for average work. - Jbssam5

Top dollar for average work. Customers are told they are at full liability while work is done. Use at your own risk.