Bolton Toyota

After almost 4 years of trusting Bolton Toyota with my vehicle, I left this dealership feeling completely disrespected and disappointed. I drove approximately 25 km after being told my battery was unde vehicle, I left this dealership feeling completely disrespected and disappointed. I drove approximately 25 km after being told my battery was under warranty and the service would be covered, only to arrive and suddenly be told about a $160 diagnostic fee that was never disclosed when I booked. When I tried to get clarification from Service Manager Vinay Singh, the situation became unnecessarily hostile. Instead of calmly addressing my concern, he raised his voice, came into my personal space, used profanity toward me, called me “a joke,” and made a completely unnecessary comment about my clothing while I was leaving. I acknowledge that I muttered a profanity out of frustration, but I never expected a Service Manager to escalate a customer complaint this way. Police were eventually called over what began as a simple question about an unexpected fee. I genuinely cannot believe this is how a longtime customer was treated. I left feeling embarrassed, upset and completely let down by a dealership I had trusted for years. I have reported the incident to Toyota Canada and hope management takes what happened seriously. More

purchased a 2020 Toyota Tundra TRD Pro from Bolton Toyota over the phone because I live several hours away in Northern Ontario. At the time of purchase, I had new winter tires mounted on rims and the summer over the phone because I live several hours away in Northern Ontario. At the time of purchase, I had new winter tires mounted on rims and the summer tires were placed in the truck box. After taking possession of the vehicle and addressing several issues locally, I eventually switched to the summer tires and immediately experienced severe vibration and shaking while driving. A Toyota dealer in Sudbury inspected the truck and found that all four summer tires were severely cupped/scalloped and that the truck requires approximately $6,000 worth of suspension repairs, including replacement Fox shocks, along with four new tires. What concerns me most is that Bolton Toyota's service manager acknowledged that the vehicle passed certification with the cupped tires installed. I was also surprised to learn that the truck was not Toyota Certified Used and had not undergone Toyota's 160-point inspection as I believed it would have. As an out-of-town buyer, I relied heavily on the dealership's representations regarding the condition of the vehicle. Discovering significant suspension and tire issues shortly after purchase has been extremely disappointing, and I do not feel the vehicle was accurately represented at the time of sale. More

Poor customer service. No follow up with potential buyers. Tried multiple times to contact. When I did get someone on the phone they had no clue about the deal. Left multip No follow up with potential buyers. Tried multiple times to contact. When I did get someone on the phone they had no clue about the deal. Left multiple messages for finance, yet to receive a call back. More

Extremely overpriced for repairs compared to other Toyota dealerships I went for a tire swap, alignment and wiper inserts replace $350 Definitely overpriced I will not be returning even if my car was dealerships I went for a tire swap, alignment and wiper inserts replace $350 Definitely overpriced I will not be returning even if my car was purchased there Services have been fine but you guys are WAY OVERPRICED More

I bought Toyota corolla in June 2021 and battery has stricker 84 months warranty, i called bolton toyota desk and she asked me bring old battery, she talk positively and when i reach their service dept, stricker 84 months warranty, i called bolton toyota desk and she asked me bring old battery, she talk positively and when i reach their service dept, parts incharged right away told me he can't help, didn't even talk for any option, so rude. I did stupid mistake to buy my car from this dealership, i bought brand new battery from costco with 6 years replacement warranty. Ignore means ignore bolto toyota forever. More

eed this warning: do not take your vehicle to Bolton Toyota for repairs. I made the mistake of doing so out of convenience—a decision I deeply regret. I brought in my RAV4 due to a persistent shuddering Toyota for repairs. I made the mistake of doing so out of convenience—a decision I deeply regret. I brought in my RAV4 due to a persistent shuddering and a check engine light. After $2,300 in repairs, the issue remained unresolved. The car was towed back, I was charged an additional $900, and—unsurprisingly—it came back in the exact same condition. The service manager, Vinay Singh, showed no willingness to take responsibility or even attempt to resolve the issue. His lack of customer service and complete disregard for the company’s own mission statement—promising high-value service and a satisfying ownership experience—was truly disappointing. What ultimately resolved the issue was bringing the vehicle to Toyota in Brampton, where a technician immediately diagnosed a faulty valve—an incredibly common issue and an easy fix. The car now runs perfectly. I’ve shared this story with everyone I know, and without fail, they’ve thanked me for the warning. Let it serve as yours, too: the true test of a reputable dealership is not just in the sale, but in the post-purchase customer care—and at Bolton Toyota, that care is non-existent. They’ve made it clear they do not value loyalty, and they’ve certainly lost mine. I’ll be purchasing my new Highlander elsewhere. Take the extra time and go to a dealership that stands behind their service. More

I purchased a RAV4 from Bolton Toyota. The sales person Sharry Sidhu was very friendly, knowledgeable and professional. The sales person Sharry Sidhu was very friendly, knowledgeable and professional. More

I purchased my 2025 RAV4 XLE from Bolton Toyota. My shopping experience was AMAZING! The salesperson, Sharry Sidhu was very friendly, knowledgeable and treated me with respect. I will refer all of m My shopping experience was AMAZING! The salesperson, Sharry Sidhu was very friendly, knowledgeable and treated me with respect. I will refer all of my family and friends to deal with Sharry at this location. More

I purchased a RAV4 AWD 2025 from Bolton Toyota and my shopping experience there was truly SATISFYING. Happened to interact with Anmol who was very Honest, Helpful and Patient besides being Professional a shopping experience there was truly SATISFYING. Happened to interact with Anmol who was very Honest, Helpful and Patient besides being Professional and knowledgeable. He listened to all my questions very carefully and provided me all the information that I needed. I got unbelievably great price for my trade in vehicle too compared to other dealers. Interaction with finance manager Nica was also amazing. If you really want to buy a new Toyota Vehicle I would honestly suggest you all to see ANMOL. Overall I would strongly recommend Anmol and Bolton Toyota for your New Purchase. More

Wow, scammed! I drove 400 km to pick up a car from Bolton . Was given a firm price and when I got there, they added another $8,000 to the price. Misrepresented, I drove 400 km to pick up a car from Bolton . Was given a firm price and when I got there, they added another $8,000 to the price. Misrepresented, lied scammed. These sales people and managers make car salesmen look bad. Fortunately had a great experience down the street and bought a vehicle at Honda. More