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Lexus of London

London, ON

4.9
4,350 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,350 reviews

January 29, 2026

Top quality service from Lexus of London Staff. They know what it means to give customers high quality service. Jillian is perfect example of someone who goes out of their way to make sure all your More

by faraisong@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience and appreciate your kind words about Jillian. Our team strives to provide top-notch service, and your recognition means a lot. Looking forward to welcoming you back soon!

January 28, 2026

Larry provided excellent customer service while helping me find and purchase my absolute dream car! More

by Bri
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

Thank you, Bri! We're thrilled to hear about your experience with Larry and that you found your dream car. Your satisfaction means a lot to us, and we appreciate you sharing your positive feedback! Enjoy your new ride!

January 28, 2026

Thank you so much for all your help to purchase a vehicle. I’m really happy for it . More

by maggie06091
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

We’re thrilled to hear you had a great experience with us, Maggie! Congratulations on your new vehicle! Your satisfaction means the world to us, and we appreciate your kind words. Enjoy your ride!

January 28, 2026

The lexus of London dealership was an excellent experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentri More

by Treven Jaganath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

Thank you, Treven! We're thrilled to hear about your excellent experience with Gentrit and Bo. Our team strives to provide exceptional service, and it's great to know they made a positive impact. We look forward to welcoming you back for your next vehicle!

January 28, 2026

Very nice building, customer service is exceptional, staff is very welcoming, and friendly. I had a great experience all around. More

by bhhall13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

Thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team and enjoyed our facility. Your kind words motivate us to keep delivering exceptional service. We look forward to welcoming you back soon!

January 28, 2026

Thank you for the excellent service and smooth purchasing experience. I really appreciate your professionalism and patience. I love my new Lexus More

by kevin
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

Thanks for your kind words, Kevin! We're thrilled to hear you had a great experience and are enjoying your new Lexus. Your satisfaction is our priority, and we appreciate your trust in us!

January 28, 2026

We had a wonderful experience, we felt heard and walked out with a great car with a good price More

by assafkadar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Lexus of London responded

Thank you for your fantastic review, Assaf! We're thrilled to hear you had such a positive experience and found the perfect car at a great price. Your satisfaction means a lot to us!

January 27, 2026

Above excellent customer service is why I made my second Lexus purchase with Lexus of London. Jillian was very knowledgeable and knew exactly what I was looking for in my new 2026 model. Defiantly a dealers More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akeem Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Vegso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Lexus of London responded

Thank you, Kimberly! We're thrilled to hear about your positive experience with Jillian and appreciate your loyalty. Our team is dedicated to providing exceptional service, and it’s wonderful to know we met your expectations. Enjoy your new 2026 model!

January 27, 2026

I had a wonderful experience with Lexus of London especially with Lisa! Although I didn’t purchase or leased with them, the professionalism that Lisa had showed was exceptional. She has responded to More

by gian
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Lexus of London responded

Thank you for the fantastic review, Gian! We're thrilled to hear about your positive experience with Lisa and our team. Transparency and professionalism are core values for us, and it’s great to know they made an impact. We look forward to assisting you when you’re ready for your Lexus!

January 26, 2026

We had an excellent experience purchasing our car and couldn’t be happier with the team who helped us through the process. Lisa was fantastic from start to finish. We first met her in July 2024 when w More

by Diana
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akeem Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Lexus of London responded

Thank you for sharing your wonderful experience, Diana! We're thrilled to hear that Lisa, Bo, and Akeem provided such exceptional service and made your car-buying journey smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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