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Lexus of London
London, ON
4,350 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,350 reviews
May 12, 2026
It seems that the transition to Open Road has made negotiations more difficult for purchasers. negotiations more difficult for purchasers. More
by John Powell
May 12, 2026
I had an excellent experience working with Lisa Ali. She was knowledgeable and professional and never made me feel pressured during the process. She took the time to answer any questions or concerns. She was knowledgeable and professional and never made me feel pressured during the process. She took the time to answer any questions or concerns. The entire experience was smooth and stress-free. If you’re looking for someone trustworthy and professional, I highly recommend asking for Lisa. I love my new 2026 IS 350 Fsport 2. Highly recommend Lexus of London. More
by jonathan2112
May 12, 2026
Excellent Experience! From Mara at reception to Steve in Sales through Chris and Jasmin in Finance wrapping up with Adam at delivery, everyone was extremely professiona From Mara at reception to Steve in Sales through Chris and Jasmin in Finance wrapping up with Adam at delivery, everyone was extremely professional and helpful. Will defiantly purchase from here again. Thank You all. John More
by John
Employees Worked With
Other Employees :
Mara Sesink
May 11, 2026
Service is really good and efficient. Staffs are very kind, gave me a great experience here Staffs are very kind, gave me a great experience here More
by wan
May 11, 2026
Lexus of London is a beautiful dealership where everyone is very courteous and professional. It has a warm and welcoming feel. Lis Ali was my sales rep and was awesome she was super professional, polite, ex is very courteous and professional. It has a warm and welcoming feel. Lis Ali was my sales rep and was awesome she was super professional, polite, explain everything so well and always greeted us with a big warm smile. I will definitely be going to her for my next Lexus and I encourage everyone to go see her. More
by Randyloewen2
May 10, 2026
Amazing experience from start to finish. Larry was professional, honest, and extremely helpful throughout the entire process. The car was exactly as described, and everything went smoothly. Larry was professional, honest, and extremely helpful throughout the entire process. The car was exactly as described, and everything went smoothly. Highly recommend working with this dealership! More
by gb
May 07, 2026
My experience with Lexus of London was great, Lisa the sales rep was very attentive and took care of my needs. Jasmine and Chris from the financial team made sure they got me the best rate. Overall great sales rep was very attentive and took care of my needs. Jasmine and Chris from the financial team made sure they got me the best rate. Overall great experience and would recommend them for your next vehicle. More
by mmarschalko
May 04, 2026
Great service, very professional and straight to the point. I would definitely recommend and would purchse another vehicle with him! point. I would definitely recommend and would purchse another vehicle with him! More
by Max
Employees Worked With
May 04, 2026
Gentrit is great! Helped me with both the NX 250 as well as the 26 IS special appearance package, very happy! Helped me with both the NX 250 as well as the 26 IS special appearance package, very happy! More
by Miguelfreitas
Employees Worked With
May 02, 2026
Rick is a fantastic sales representative. Very friendly and informative. I had a great experience at the dealership. I received very quick and efficient service. Very friendly and informative. I had a great experience at the dealership. I received very quick and efficient service. More
by eric.lalonde
Employees Worked With
