Charlesglen Toyota

The service was terrific and Sophia was great answered all questions and even came to hospital to signing of bill of sale.. l would recommend her to anyone. All and all very impressive. Harriet Schenkelb all questions and even came to hospital to signing of bill of sale.. l would recommend her to anyone. All and all very impressive. Harriet Schenkelberg More

My salesman, Lorne was professional and listened to my needs. He showed the vehicle I needed and gave me options in the vehicle that I wanted Arlana was the finance manager I spoke with to finish the needs. He showed the vehicle I needed and gave me options in the vehicle that I wanted Arlana was the finance manager I spoke with to finish the purchasing of the vehicle She is excellent at her job and gave me the best financing and warranty advice. She answered my questions and made the purchase easy to understand. One word describes my feelings of these people and this dealership ……. Awesome!! We bought a previous vehicle from them last year and had the same experience with them that time. That’s why I returned to them this time to purchase my Tacoma. I also recommended them to a friend of mine who was looking for a new Tacoma. . More

Excellent customer service and communication regarding vehicle orders. Goes above and beyond to ensure a great customer experience. vehicle orders. Goes above and beyond to ensure a great customer experience. More

The Dealership showroom is cleaned, and spacious. Coffee and tea are very accessible. Parts section is also very accessible. Coffee and tea are very accessible. Parts section is also very accessible. More

I had a great experience with Ms. Anne at Charlesglen Toyota. She was very helpful, patient, and knowledgeable while assisting me in choosing my new vehicle. She made the whole proces Anne at Charlesglen Toyota. She was very helpful, patient, and knowledgeable while assisting me in choosing my new vehicle. She made the whole process smooth and easy to understand, and I never felt pressured at any point. I truly appreciate her excellent service and would highly recommend her to anyone looking for a new car. ⭐️⭐️⭐️⭐️⭐️ More

I felt rushed. I had to make a deposit for $1000.00 to allegedly hold the vehicle. Things didn’t work out and I asked for my deposit and the dealership refused. The I had to make a deposit for $1000.00 to allegedly hold the vehicle. Things didn’t work out and I asked for my deposit and the dealership refused. Their excuse was my deposit went towards some protection work they put on the truck. I kept insisting I didn’t want the extra work done. They held my deposit for some stuff I didn’t even agree on. More

This was my first time buying a new vehicle. I had purchased a used vehicle a couple years ago. It was because of a great experience that I came back to trade in and buy new. A great experien I had purchased a used vehicle a couple years ago. It was because of a great experience that I came back to trade in and buy new. A great experience again. A good team of people were excellent to work with. I'll definitely be back in 4 years (or less?) More

I purchased a Toyota Highlander at CharlesGlen. The salesman was nice, patient, and tried hard for us. No issues there. Picking up the vehicle was O.K. I guess. There was a mistake with the registr The salesman was nice, patient, and tried hard for us. No issues there. Picking up the vehicle was O.K. I guess. There was a mistake with the registration they cleaned up quickly. A bit of waiting. The fellow showing us the features of the car was obviously in a hurry and was very vocal about being on a schedule. My wife was not amused. I was not happy with the service department. We have a minor issue with the rear hatch not closing properly. I booked an appointment for Tuesday as I don't live in Calgary that was the only full day I had available. The text booking came back for Monday. I called again to see if they entered the date was wrong. Could not get through. Left a message. Called again a few days later and they had changed it to Wednesday without telling us. After a discussion they offered us the following Friday. We booked somewhere else. I don't hate the place but I don't know if I would buy there again. More

We purchased a Toyota Grand Highlander. It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned about us picking the vehicle up by the end of the month. I guess it relates to there monthly sale, but by the 12 time they mentioned it, it seem to be the main concern during the purchase. We did have to wait 15 months for our vehicle. Although I personally will not by another vehicle here, after that experience, the service department still seems well run. More