Kenny Thai

We purchased a Toyota Grand Highlander. It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned about us picking the vehicle up by the end of the month. I guess it relates to there monthly sale, but by the 12 time they mentioned it, it seem to be the main concern during the purchase. We did have to wait 15 months for our vehicle. Although I personally will not by another vehicle here, after that experience, the service department still seems well run. More

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Val Parsons is the main reason why we purchased 2 new toyotas from Charlesglen recently. Throughout the process she exceeded my expectations with honesty and integrity. Jody and Justin in the finance dep toyotas from Charlesglen recently. Throughout the process she exceeded my expectations with honesty and integrity. Jody and Justin in the finance department clearly outlined and clarified all aspects of the purchase options. More

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The best!!! Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire tea Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire team at Charlesglen i was looked after proper! I am grateful. Merry Christmas! More

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Terrific Service Took my Highlander in for service. Dan was terrific you can tell he is passionate about what he does and that is refreshing indeed! Thank you for mak Took my Highlander in for service. Dan was terrific you can tell he is passionate about what he does and that is refreshing indeed! Thank you for making mine and my car's day! More

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Venza Turn Signal "Rattle Sound" The service I got from the moment I walked in, attempted to buy a part I thought I needed, to the shuttle service and till the second I left was nothi The service I got from the moment I walked in, attempted to buy a part I thought I needed, to the shuttle service and till the second I left was nothing but excellent. Not to forget my initial email part inquiry. I thank the team for going above and beyond. I have picked up my car and will observe if this TSB has been put to sleep :) Special shout-out to JP and Colin. Thanks all! C.U More

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Parts and service did a great job Dealt with Kenny in parts to arrange a lift kit, new wheels and tires, and some additional accessories. He did a great job, delivered on time and on Dealt with Kenny in parts to arrange a lift kit, new wheels and tires, and some additional accessories. He did a great job, delivered on time and on budget. Truck looks great. More

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Very helpful parts man I have dealt with Kenny Thai and he is a very caring and helpful employee!! Every time that I have ordered something from a driver side mirror or just I have dealt with Kenny Thai and he is a very caring and helpful employee!! Every time that I have ordered something from a driver side mirror or just a simple piece bezel for a door handle or when my sons wife lost the keys to his tundra Kenny came to the rescue and handled everything. He just had to sit back and wait for the phone call that his truck was ready for pick up, Kenny is very helpful and knows what customer service is all about, i would highly recommend Kenny to anyone who needs Toyota parts or service ******** More

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