Larisa Guevarra

We purchased a Toyota Grand Highlander. It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned about us picking the vehicle up by the end of the month. I guess it relates to there monthly sale, but by the 12 time they mentioned it, it seem to be the main concern during the purchase. We did have to wait 15 months for our vehicle. Although I personally will not by another vehicle here, after that experience, the service department still seems well run. More

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You sold we a 2019 Rav4 a few months ago. The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they sai The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they said it would cost $188 per hour to diagnosis what is wrong with it. This is a known problem. It is all over the internet that their are liftgate problems with the Rav4. Why wasn't I told about this little problem before you sold me this vehicle? You guys are such a rip off artists!! More

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Very happy with the service provided by Charlesglen Toyota. The service was very efficient and the staff were very helpful , friendly. Toyota. The service was very efficient and the staff were very helpful , friendly. More

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