Kirby Fiander

We purchased a Toyota Grand Highlander. It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned about us picking the vehicle up by the end of the month. I guess it relates to there monthly sale, but by the 12 time they mentioned it, it seem to be the main concern during the purchase. We did have to wait 15 months for our vehicle. Although I personally will not by another vehicle here, after that experience, the service department still seems well run. More

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Friendly, helpful and accommodating. Highly recommend both Maria and Charlesglen. Great communication from beginning to vehicle pick up. Very proactive with scheduling maintenance. Highly recommend both Maria and Charlesglen. Great communication from beginning to vehicle pick up. Very proactive with scheduling maintenance. More

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Never buy tires or rims from them as they have zero warranty. If I buy tires and rims from Okay Tire, Foundation, Fountain Tire, Canadian Tire and even Costco, they warranty the products they sell and warranty. If I buy tires and rims from Okay Tire, Foundation, Fountain Tire, Canadian Tire and even Costco, they warranty the products they sell and will do free repair. Not Charlesglen. Rims are only six years old and they tried to sell me a new set. More

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Kirby is the best, why see anyone else? ?? Love you Kirby! Listens to all my needs and takes the best care. ?? Love you Kirby! Listens to all my needs and takes the best care. More

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I always had a great service . Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! More

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Poor service from Kirby from service department. Doesn't listen to customer.. stay away please. Doesn't listen to customer.. stay away please. More

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Fast, efficient, thorough and polite. Good explanation of planned procedures Will return as required. Thanks Good explanation of planned procedures Will return as required. Thanks More

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