Valarie Parsons

Charlesglen Toyota's Product Advisor, Val Parsons made our Crown Signia purchase a very positive experience. Thank you for all your help and wonderful customer service Val! our Crown Signia purchase a very positive experience. Thank you for all your help and wonderful customer service Val! More

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The purchase of our new Land Cruiser went as smooth as one could possibly hope for; excellent job done by all! one could possibly hope for; excellent job done by all! More

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It’s my second purchase from Charlesglen Toyota trough Valarie Parsons. She is very accommodating and attentive to our needs, and very nice to talk to, Valarie Parsons. She is very accommodating and attentive to our needs, and very nice to talk to, More

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Thank you, Val Parsons, for being thorough, informative, and easy to work with. It was impressive how often you kept us informed of deliveries given how many times Jamie delayed his buying decision (after m and easy to work with. It was impressive how often you kept us informed of deliveries given how many times Jamie delayed his buying decision (after making a deposit in 2022). I also appreciate you saving me from putting new tires on my old RAV4 and soon to be a trade-in. That spared me making an unnecessary $1500 expenditure. The 2026 plug-in hybrid RAV4 is a beauty. Your direction helping us pick out the trim line we wanted was appreciated as there is so much to consider and it all sounded alien to us. And, might I add, your chocolate chip cookies are as good as our respective moms. Thanks again to you and your team for all your help. More

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I ordered a new HEV RAV 4 in January 2026 and received it in May 2026. The, advisor I worked with, Val, was very welcoming and accommodating and continually kept me updated as to the arrival date of my vehi in May 2026. The, advisor I worked with, Val, was very welcoming and accommodating and continually kept me updated as to the arrival date of my vehicle. Overall, the atmosphere at Charlesglen is very efficient, friendly, and helpful. I had a great experience and would use Charlesglen again. I would also recommend Charlesglen to others. More

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Pleasant experience, well looked after and very professional. Great to have a car that runs awesomely and to work with an advisor who speaks from first hand experience with the model of vehicle. professional. Great to have a car that runs awesomely and to work with an advisor who speaks from first hand experience with the model of vehicle. More

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I have just got my 2026 RAV4 XSE plug in hybrid yesterday June 3, 2024, I I have been dealing with Charlesglen Toyota since 2020 and the salesman Mike was very very good and referred to Val Parsons, she went June 3, 2024, I I have been dealing with Charlesglen Toyota since 2020 and the salesman Mike was very very good and referred to Val Parsons, she went above and beyond and very responsive. 10/10 for you Val. Thank you Duguel More

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I felt rushed. I had to make a deposit for $1000.00 to allegedly hold the vehicle. Things didn’t work out and I asked for my deposit and the dealership refused. The I had to make a deposit for $1000.00 to allegedly hold the vehicle. Things didn’t work out and I asked for my deposit and the dealership refused. Their excuse was my deposit went towards some protection work they put on the truck. I kept insisting I didn’t want the extra work done. They held my deposit for some stuff I didn’t even agree on. More

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I drove down on a whim to look at a preowned car. The sales person who helped me was truly the best, she was helpful and accommodating. I didn’t feel Pressured at all and the overall atmosphere of t The sales person who helped me was truly the best, she was helpful and accommodating. I didn’t feel Pressured at all and the overall atmosphere of the dealership was great. Would definitely purchase another vehicle from her :) More

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Val was absolutely pleasure to work with making the whole experience super fun and enjoyable. experience super fun and enjoyable. More

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