483 Ontario Used Car Dealers

JULY 13 2021. - Strickland automart stratford sucks

JULY 13 2021. Awful was my experience. I was forewarned about them and I should have listened. Awful communication from Meran. I was told my vehicle would be ready on Friday morning, half way there im called and told its not ready. My neighbour, who drove me, had called and was concerned about the transaction and the manager told her everything about my vehicle and then she is the one who tells me not the dealership. No consent was given for her to speak on my behalf, amd then tjeynlied and she tjat she had said "she said she could speak on my behalf".My neighbour doesnt even know my last name and she still got all the information on my transaction. Clearly no confidentiality protocols in place. And absolutely no accountability for lack of communication. "I was very busy" is what I'm told. They "tried" to contact me but my voice mail was "full" which it wasn't. Worst experience. They didn't even fill my gas tank. DO NOT BUY A VEHICLE FROM STRICKLAND AUTOMART IN STRATFORD!!!!

I had a great buying experience at Lincoln Heights Ford - Luc Lalande

I had a great buying experience at Lincoln Heights Ford on Richmond Rd. My Salesman Mike took good care of me, he made me feel like part of the ford family. I’m very satisfied with my 2026 Ford Mustang Gt and would definitely buy another vehicle there. Luc Lalande.

Asking for help is one of the hardest things I’ve ever - lovefilm123

Asking for help is one of the hardest things I’ve ever had to do. For the past few years, I’ve been doing everything I can to build a better future for myself while trying to stay afloat financially. I currently live paycheque to paycheque, constantly balancing work, school, rent, bills, transportation costs, and debt. No matter how hard I work, it often feels like I’m taking one step forward and two steps back. Despite the financial pressure, I haven’t been able to bring myself to leave school. Ever since I was young, it has been my dream to work in the film industry. Getting accepted into my program felt like the first real step toward a future I’ve always imagined for myself. Giving up on that dream isn’t something I’ve been able to do, even when the financial burden has felt overwhelming. Every day is a balancing act. I work while attending school, trying to keep up with assignments, responsibilities, and the growing costs of simply getting by. There have been many moments where I’ve had to choose between paying one bill or another, and I’ve spent countless nights worrying about how I would make it through the next month. Reliable transportation would change my life in ways that are difficult to put into words. It would mean being able to get to work consistently, attend classes and film projects without constantly worrying about transportation costs or availability, and create opportunities to earn additional income. More than that, it would give me something I’ve been missing for a long time: stability and hope. I am not looking for a handout because I don’t want to work hard. I am asking for help because I have been working hard, and despite my best efforts, I still find myself struggling to get ahead. I continue to push forward because I believe that education, perseverance, and determination can create a better future. My dream is to build a career in film, support myself and my family, and one day be in a position where I can give back to others who are facing the same struggles I’m experiencing today. Thank you for taking the time to read my story and consider my application. Your kindness and generosity could make an incredible difference in my life.

We have purchased our fourth vehicle from them over the - S

We have purchased our fourth vehicle from them over the past few years. Every experience has been professional, and they have consistently provided fair trade in values. Great service and a dealership we continue to return to.

I worked with Kristen during a recent battery - donald.raycroft

I worked with Kristen during a recent battery replacement in my Venue. Not only is she professional and knowledgeable but she went way above and beyond from what one might expect during a normal service. This dealership has many glowing attributes and Kristen's name should be at the top of that list.

I have been dealing with this dealership for 8 years. - ruthgerry

I have been dealing with this dealership for 8 years. I have purchased 2 Kia Sorentos from them. I have has all my service done here. They have always been honest with me. I highly recommend them if you are to purchase a Kia

They don’t treat customers with respect here. - austinb7

They don’t treat customers with respect here. They called me like 5 times with price changes the other day. Horrible service They will be deceitful and dishonest. I’ve had many other vehicles and no dealership has treated me this poorly

Fantastic experience with Favorite Motors! - Ernest

Fantastic experience with Favorite Motors! Alex and Darren guided me rigorously from the very start of the buying process all the way to the end. They were professional and ensured everything went smoothly. Highly recommend them!

Worst experience I've ever had with Worst salesman I've - tonyb353

Worst experience I've ever had with Worst salesman I've ever dealt with. First got conned into extra warranty that I didn't need. Car showed up in winter so they can hide all the rust. As soon as nice weather showed up so did rust. Now I've had car 3 months and major break work needed. Try not to deal with Paul Piccoli. I told him about problems and he laughed. Again Worst car buying experience I've ever had. Thanks Sun Auto

Bay King will always be my go to dealer. - jd213

Bay King will always be my go to dealer. Krystal has sold me 3 vehicles, always a pleasure. The service department all around has been awesome, Jenna and Leslie are great to deal with. The people in parts helped me find correct part numbers and contacted me when my stuff arrived. Thank you!!

Excellent experience from start to finish. - celinecarkner

Excellent experience from start to finish. Professional, knowledgeable and honest. The price was $6,000 lower than another dealership and we got the exact car and colour we wanted. Ask for Steve he is very professional and will work hard to get you the best deal.

I have been at this dealership about 3 times this year. - Bubsy

I have been at this dealership about 3 times this year. I was there yesterday with a concern about my Dodge Ram 2024. I had the most incredible customer service with Laura and Andrian(Service Manager). They were incredibly pleasant and helpful with my concerns. Going forward I will continue going here in the future. Once again thank you both so very much. Donna Arscott

The dealership was great as was the salesman Bob Mehra - Al

The dealership was great as was the salesman Bob Mehra and Luis from finance. The process was smooth with no issues. .

Awful never buy a car with this company! - ogwilly2953

Awful never buy a car with this company!. Bought a 2015 BMW was a lemon had to basically repair the car 3 separate times in the first year costing 11k. Contacted JP nobody called us back. Sat down with Chris in sales he assured us a call the next day by General Manager Ashfin. No call 5 days later. Awful customer service and now dealing with Amy sales director and they basically wont help or assist in any way. Don't waste your money cars are awful and customer service even worse !

I Referred My Nephew Here Because I Was a Repeat - dbouchey

I Referred My Nephew Here Because I Was a Repeat Customer. They Sold Him a Lemon and Broke Our Trust. ​I am a long-time, repeat customer of CarOn, and because of that prior trust, I brought my nephew to their lot to buy his very first SUV. I felt confident recommending them. Instead, they sold him an absolute lemon, completely took advantage of a young driver, and left me feeling incredibly responsible for putting him in this nightmare scenario. I will never step foot on their lot again. ​Within just two weeks of purchasing the SUV, my nephew brought it right back to them because the check engine light was already on and it was experiencing a noticeable rough idle. At that exact point, their service department should have done their due diligence—scanning the fault codes, performing a compression test, or using a borescope camera to inspect the cylinder walls. Instead, they completely dismissed it, cleared it, and claimed absolutely nothing was wrong with the vehicle. ​Because they brushed off an active check engine light, the underlying issue went unaddressed. Within two to four months of ownership, the SUV suffered a catastrophic mechanical failure. The final, undeniable diagnosis was severe cylinder scuffing—deep internal damage that completely ruined the motor and has now left the vehicle requiring a full engine replacement. The bill for replacing this engine is estimated between eight to ten thousand dollars. ​What makes this behavior even worse is CarOn’s total lack of accountability. I am a returning buyer who brought them a new customer, yet the moment they had his money, they washed their hands of us. We escalated this nightmare directly to the General Manager, expecting a shred of professional leadership and integrity for a loyal customer's family. Instead, he did absolutely nothing for us. To be met with total indifference from the highest level of management after an SUV they cleared at two weeks completely dies in less than four months is unacceptable. ​This was my nephew’s very first SUV, a major milestone that should have been exciting. Instead, CarOn completely scarred him for life, leaving a young driver stranded with a useless piece of metal and a mountain of financial stress. ​CarOn does not care about customer loyalty, their General Manager will not stand behind their inventory, and they will happily leave a repeat buyer's family out in the cold with an $8,000 to $10,000 repair bill. Take your business to a dealership that actually has integrity.

2/2 for bad visits. - joemama

2/2 for bad visits... Went to buy a car and they brought me to the auxiallary lot without mentioning the car had a severe accident on it, would have not even bothered wasting the 30 minutes to go look at it (salesman was also on the phone half the time). Second visit was for warranty repairs on a car I bought at a different dealer. They used the strategy of throwing parts at the problem and then gave me back the car and the problem was still there...

Excellent and respectful service. - estella.cohen

Excellent and respectful service. I have been using their service for almost 4 years. Always a positive experience.

Very greatful with the car I got,my appreciation to Mr - Bunda.shireen(supiyah)

Very greatful with the car I got,my appreciation to Mr Hani Daniel the sales consultant it's very patient,alot effort ,very clear explanation,very kind and understanding,it's very excellent services🙏 thank you so much Mr Hani Daniel for your positive vibes and energy it's help me alot build my confident.i love my car thank you so much I really appreciate it🙏 ,fully recommended this place🙏👍

I've been very happy with the service I've received so - Ronald

I've been very happy with the service I've received so far. I want to thank Andrew Leeder for providing me with excellent, speedy service and explaining the needs of my vehicle. He always serves me with a smile on his face, and that is excellent service. I would also like to say thank you, ACURA SHERWAY, for keeping my Acura MDX in good shape, and to the technician Mario, thanks again. I would definitely give my business to ACURA SHERWAY in the near future.

I find Cambridgekia almost defensive and trying to meet a - monteirotammy38

I find Cambridgekia almost defensive and trying to meet a quotai nstead of considering their customers. I have had two incidents with them and i am finally moving on from the Cambridgelocation after 20 years , i amtaking my service to the Brantfordlocarion. Recently for my second issue, I have been having issues with my headlight I had it diagnosed and paid some. The technician sent a video to me showing my car and a potential hole or Crack that could explain the moisture or build up. I then went to a second garage who told me there is no hole or Crack, he says it's the sealantordefective. So I'm not sure what I paid for with kia? I decided to check in with Brantford Kia and learned the headlight I was having issues with is the same light cambridge Kia repaired a. I then called Brantford kia and the woman i spoke with was very considerate and thought of me as the customer as well. They looked over mywarranty and hav3 decided to go ahead and submit a claim. There is no promises my headlight will get fit covered but the fact that they were nice and honest and willing to take the time to investigate the situation.

Pembroke Honda Service: Thieves in Uniform Stay far - spencer

Pembroke Honda Service: Thieves in Uniform Stay far away from Pembroke Honda’s service department. They are nothing but a money‑grabbing scam operation. Twice I agreed on a price, twice they added “mystery charges” and held my vehicle hostage until I paid. The techs ignore customer input, invent bogus diagnostics to pad the bill, and even “lose” warranty parts so you can’t claim reimbursement. Their communication is garbage, their excuses are laughable, and their only goal is to squeeze every dollar out of you. This place doesn’t provide service — it provides theft disguised as service. To anyone in the Ottawa Valley: avoid this service department at all costs. Since moving to this area, I’ve had nothing but terrible experiences here. On two separate occasions, we agreed on a billing amount — yet when it came time to pay, “mysterious” extra charges appeared. Both times I had to personally fight with their staff to get reimbursed. The technicians don’t even respect customer input. They’ll go against your wishes because they “know better,” handing out empty, scripted responses just to claim they’ve “provided the requested servicing.” I’ve brought them issues diagnosed by another qualified tech, only to watch them deliberately chase a completely different problem — conveniently one that costs more money. And if you think your warranty protects you, think again. They’ve “mistakenly” thrown out warranty parts so you can’t claim reimbursement, then offered to take it off your bill at half the cost while still charging install/diagnosing fees that likely took the tech seconds to perform. This isn’t a Honda issue; it’s this dealership specifically. They operate like a money grab, holding your vehicle hostage until you pay whatever they decide to tack on. Communication is slow, unprofessional, and dismissive. The manager even had the audacity to claim charges were “legit” despite them not appearing anywhere on the invoice. I will never return here and strongly recommend anyone in the Ottawa Valley take their business elsewhere. There are plenty of other options — don’t waste your time or money on a department that thrives on hidden fees, bogus diagnostics, and shady warranty practices.

Sales Manager Khaled is not honest person be careful. - adnanislam123

Sales Manager Khaled is not honest person be careful. He is a scammer. Please far a way from that person

Wow, after reading the reviews and complaints regarding - Jamiepearson71

Wow, after reading the reviews and complaints regarding truck sales (go through the complaints thoroughly as I did), many complaints of unprofessionalism and/ or lack of professional sales service. I appreciate people taking time to write a review as it helped me avoid this dealership and i’ll be looking at others in the GTA!

Peterborough Hyundai uses predatory sales tactics and - dwhunt39

Peterborough Hyundai uses predatory sales tactics and “payment packing” to highly inflate their bottom line. A handshake deal from salesman Jake Turner approved by sales manager Karl Zaman of all in cash price of 54500$ ended up at 70000$ financed. A 3 hour finance session with Samira Karim left us with almost 15000$ in add ons. Always focusing on monthly payments instead of of actual cost caused us to lose site of the original deal. Please be very aware of this dealerships practices or do yourself a favour and shop elsewhere. These people are not your friends only interested in your dollars. Wil not recommend this business to anyone period

We spent almost two weeks negotiating a Ford F-150 - Sadri.behzad

We spent almost two weeks negotiating a Ford F-150 Raptor. We gave all trade-in info, made several follow-up calls, and paid a deposit to secure the truck. The dealership even placed a “SOLD” sign with our name on the vehicle. After days of excuses and delays, we discovered on Dec. 2 that they had sold the truck to someone else. Completely unacceptable and a serious failure in professionalism.

This dealer cant give me a firm date for my vehicle - Cewilkin92

This dealer cant give me a firm date for my vehicle delivery. The date keeps changing and apparently there is no one to call to get a firm date. In this age of computers, all they are willing to do is look at a computer screen instead of calling the person who inputs the data in order to get a firm date.

This company sold me a car with a 7000$ damage to it. - chioma8275

This company sold me a car with a 7000$ damage to it. They initially told me my loan was declined because the car I wanted had an accident on it. “Giving me the impression they don’t sell accident cars” The carfax they showed me was clean. (This is their tactics. ) I only got to know when I went to trade in the car and boom! Carfax showed the car I currently own had a 7000$ damage to it. When I reported and contacted JANEX AUTOS. They referred to the bill of sale. Now here is the twist… they stated “ CUSTOMER ACKNOWLEDGED CARFAX!!!!! This is the fraud and the banks believe them. Becareful with this company. Before you drive your car away check the cars VIN number to be sure they didn’t sell you an accident car. Be careful guys! They will scam you!!

Jeff Gagen is delightful to deal with but the rest of the - 5-starisajoke

Jeff Gagen is delightful to deal with but the rest of the sales team is a joke. ANDREW specifically is a condescending xxxxxxx who is ok sending out broken vehicles and lying about safeties

They are so friendly and make my Acura trade in smoothly - munda.josie68

They are so friendly and make my Acura trade in smoothly and explain it to me how it works.

I'd give them zero stars if I could. - KG33

I'd give them zero stars if I could. Worst experience I have ever had while purchasing a vehicle. Mitch offered me services as a courtesy of my business and for trading in my vehicle, said to ignore the actual numbers as they wouldn't reflect on my bill, and then they ended up charging me anyway. I have email correspondence with the individual who claimed we could sit down and fix everything, only to be pretty much blocked from any communication. Straight up criminal. They also called me a week AFTER the purchase to grab important information like my old ownership of the vehicle they already took.. just gives credit to their xxxx poor business/management skills.