269 Ontario Used Car Dealers

Three days in garage, no communication with me. - bmb

Three days in garage, no communication with me. My car has not been seen yet.

Our experience was nothing but positive. - Amanda

Our experience was nothing but positive. Everyone was friendly, kind, and efficient. We love our new vehicle.

JULY 13 2021. - Strickland automart stratford sucks

JULY 13 2021. Awful was my experience. I was forewarned about them and I should have listened. Awful communication from Meran. I was told my vehicle would be ready on Friday morning, half way there im called and told its not ready. My neighbour, who drove me, had called and was concerned about the transaction and the manager told her everything about my vehicle and then she is the one who tells me not the dealership. No consent was given for her to speak on my behalf, amd then tjeynlied and she tjat she had said "she said she could speak on my behalf".My neighbour doesnt even know my last name and she still got all the information on my transaction. Clearly no confidentiality protocols in place. And absolutely no accountability for lack of communication. "I was very busy" is what I'm told. They "tried" to contact me but my voice mail was "full" which it wasn't. Worst experience. They didn't even fill my gas tank. DO NOT BUY A VEHICLE FROM STRICKLAND AUTOMART IN STRATFORD!!!!

Fantastic experience with Favorite Motors! - Ernest

Fantastic experience with Favorite Motors! Alex and Darren guided me rigorously from the very start of the buying process all the way to the end. They were professional and ensured everything went smoothly. Highly recommend them!

I have had the pleasure and good fortune in dealing with - vnarinesingh

I have had the pleasure and good fortune in dealing with Kashif for many years, this is my 3rd buy from him and he has always pointed in the right direction and listened to what I wanted finding the best solutions and deals for me. I recommend him to anyone 100%. I have put my friends and family on to him. The whole at staff at the Durham dealership has been fantastic over the years that I have been dealing with them from purchase to after purchase service. Venosh

I have been consistently impressed with this Hyundai - lolamacca

I have been consistently impressed with this Hyundai dealership and most recently worked with Daniel De Melo to get my 2013 Sante Fe assessed and fixed. He was excellent with his communication, positive energy and removing any issues that arose. Thanks Daniel for your amazing customer service!

Worst place for service think about that before you buy - briancouchie1

Worst place for service think about that before you buy there They don’t stand behind anything GO ELSEWHERE

Just picked up my new jeep wrangler from Fraser Chrysler. - Conniea

Just picked up my new jeep wrangler from Fraser Chrysler. What a great team would highly recommend them!

"Our troubles are all the same (ah-ah) You wanna be - Jan

"Our troubles are all the same (ah-ah) You wanna be where everybody knows your name" Landing up in Ken Shaw's body shop yet once again, is definitely not like having a drink at Cheers. Yet, in this busy shop, I was greeted with friendliness and efficiency. John Bennett is very knowledgeable in options for repairs and navigating insurance claims. Considering how upset most of us are landing up in a body shop, Ken Shaw exceeds at calming frayed nerves and offering solutions. Their bodywork is excellent and the prices, although a tad high, are quite competitive. If your car also requires service, the two computer systems are now linked making it an easy transition between departments. All in all, it's much better to go where it's people you trust and do know your name.

Awful never buy a car with this company! - ogwilly2953

Awful never buy a car with this company!. Bought a 2015 BMW was a lemon had to basically repair the car 3 separate times in the first year costing 11k. Contacted JP nobody called us back. Sat down with Chris in sales he assured us a call the next day by General Manager Ashfin. No call 5 days later. Awful customer service and now dealing with Amy sales director and they basically wont help or assist in any way. Don't waste your money cars are awful and customer service even worse !

If you value basic competence, integrity, or your time, - Firas Achy

If you value basic competence, integrity, or your time, avoid Budds' BMW Oakville. Any other BMW dealership in the region will treat you with far more respect. The warning signs began when I placed a factory order in July. The sales representative completely forgot our scheduled test drive appointment when we arrived, but because I was purchasing a brand-new vehicle, I gave them the benefit of the doubt. That turned out to be a massive mistake. After waiting three months for delivery, I was contacted with an official pickup date. Operating in good faith, I arranged the sale of my current vehicle to align with the handover. When I arrived at the dealership, I was stunned to discover they had ordered entirely the wrong vehicle: a completely stripped-down specification missing the key packages and options I had selected. Despite delivering a vehicle with significantly fewer features, they manipulated the pricing upward so the total matched my original agreed-upon contract. When I pointed this out, the response was outright indifference. To make matters worse, despite leaving me completely stranded without transportation due to their mistake, management flatly refused to provide a loaner or any meaningful temporary accommodation. Against my better judgment, I agreed to wait another three months for a corrected build. Two days later, the exact same sales representative called to inform me that the pricing quoted three months prior was "a mistake" and that he would need to raise the price yet again. That was the breaking point. I promptly cancelled the deal and took my business to Grand River BMW in Waterloo. The contrast was night and day: immediate professionalism, transparent communication, and complete respect for the client. Not only did Grand River secure the exact build I wanted, but they also delivered a significantly better deal without the bait-and-switch tactics. Budds' BMW demonstrated a shocking lack of accountability from start to finish. Take your business elsewhere.

Went to get winter tyres put on and store summer tyres. - shenny007

Went to get winter tyres put on and store summer tyres. Edwin was fabulous. He went out of his way to help me with some techy stuff that my vehicle has. Thanks again Edwin.

Great service team with great communication. - Terry J

Great service team with great communication. When things a re delayed or behind they fill you in. Very personal and knowledgeable. Highly recommended.

Be extremely careful when dealing with this dealership - jose1990

Be extremely careful when dealing with this dealership and read every piece of paperwork before signing anything. The only positive part of my experience was the salesman, James. He was a genuinely good person, very helpful, and keen on answering all of my queries. Unfortunately, he was the only good person on their entire team. When I went in to get a credit check for a pre-approval, the rest of the management and finance team tried to pressure me into putting down a $2,000 deposit, which I refused. They immediately dropped it to a $1,000 deposit and assured me it was completely refundable. Even worse, they brought out full purchase paperwork to sign just to run a basic credit check, trying to lock me into a deal before I even knew my financing options. Do not sign anything blindly here. When I ultimately decided to refuse the deal, their entire attitude changed. They became incredibly rude, unprofessional, and highly unethical. Getting my "refundable" deposit back was a nightmare—I had to call them multiple times just to get my money returned. James deserves a better place to work, but as for the dealership itself, avoid this place and watch out for their aggressive, deceitful tactics.

Vehicle purchase in October 2026. - SO13

Vehicle purchase in October 2026. There was damage found in the interior of the vehicle once we had taken possession. Items were addressed with the sales team and management. Both groups ignored the concerns that were presented. Vehicle was purchased for the ticket price listed. Extended warranty as well as cosmetic protection was also purchased. The dealership did not offer any support at all to help address concerns. They are great when with the pre stage of the sale however once the sale is made, you are on your own. The vehicle was a corporate vehicle under Chrysler Canada. It was under their care since the vehicle was delivered back in 2025. They didn't not take any responsibility for the cosmetic damage found on the vehicle that was caused by their own employees. They believe in fairness and customer satisfaction according to their the web page however that is not true at all. Also, be careful with having your vehicle cleaned by their team. Their detailers do not have the proper tools or experience required to properly detail a vehicle. They are well below average in that department.

We had a great experience with Subaru. - ksalini.2

We had a great experience with Subaru. Their customer service is excellent. They provided answers for all our concerns.

Excellent service, great guidance and informations about - razasyed313

Excellent service, great guidance and informations about the vehicle by Hani Daniel made me to buy the Honda CRV 2024. I appreciate Hani for his services.

Within 1 week the tire monitor system and then the - ron

Within 1 week the tire monitor system and then the engine light came on. Their response was nothing we can do or in my opinion nothing we will do for you. I am unhappy with their service once they have your money. A ranking of zero is more accurate than one.

I've been very happy with the service I've received so - Ronald

I've been very happy with the service I've received so far. I want to thank Andrew Leeder for providing me with excellent, speedy service and explaining the needs of my vehicle. He always serves me with a smile on his face, and that is excellent service. I would also like to say thank you, ACURA SHERWAY, for keeping my Acura MDX in good shape, and to the technician Mario, thanks again. I would definitely give my business to ACURA SHERWAY in the near future.

I am deeply disappointed by my experience working at - wearebaseballfans

I am deeply disappointed by my experience working at Cambridge Kia. Based on my experience, I felt that employees were expected to work well beyond their scheduled eight-hour day, often closer to 12 hours, without compensation that reflected those additional expectations. I also experienced significant concerns regarding compensation. In my view, commissions were not paid as I understood my employment agreement, leaving me feeling undervalued and misled. What disappointed me most was the overall treatment of employees. Respect, transparency, and integrity are essential in any workplace, and unfortunately I did not experience those values here. If you have a moral compass, I would seriously reconsider purchasing or working for this company. The atmosphere left me feeling that employees were viewed as expendable rather than appreciated for their hard work and dedication. I hope ownership takes an honest look at how staff are treated and makes immediate meaningful changes. Employees deserve to be paid fairly, treated with respect, and have the terms of their employment honored. I politely asked that they make this right. A President individual assured me he would make sure the 401 Group handled everything correctly on their end. This morning my paystub reflected their lack of care in regards to taking care of their employees. I will consider removing this review when they make things right today.

Make sure you check the service you paid for, the one - Fmj7424

Make sure you check the service you paid for, the one thing about this dealer is not able to see mechanics working on your car, paid for oil change and when checked on my next gas fill up found the same dark dirty oil, charged but not changed. Many other issues reported to dealer and management they just deny and disrespect

My dad went to Peterborough Hyundai on Chemong Road to - hacarabine

My dad went to Peterborough Hyundai on Chemong Road to test drive a used vehicle he saw on their website. The car was brought out and he took it for a ride. He tried some of the features of the car such as the start button ignition and the heated steering wheel among others. He said he liked the car and put down a deposit. He came back the following week to complete the purchase of the car. He met with his salesman, Fadi. During the time they were completing the paperwork Fadi would leave the desk to talk to other customers and leave my dad sitting at his desk waiting for him. Not good customer service in my opinion. When all the paperwork was finally complete the car was ready for dad to take home. As dad was driving he realized this was not the same car he had test driven. There was no start button ignition and no heated steering wheel. I went back with dad the following day to speak to the general manager Dylan. We waited 1 hour and 5 minutes before Dylan came to speak with us. Again rude and terrible customer service. My dad explained he was not brought the used car from the ad to test drive. Dylan said my dad was confused and wrong and that he had test driven the same car he had purchased. My dad is 82 but not confused. I would like to think they weren't blaming my dad's age for the reason he was so called confused. In our opinion it looks like they "sold" my dad on the fancier model and then brought out the lower model that was in the ad after the purchase was complete. Dylan was adamant that the mistake was dad's and they didn't try to fool him. Dad is 100% positive they were not the same car and he is not mistaken and definitely not confused or forgetful. Dylan said he would speak to Fadi but was 99% sure my dad test drove the same car. Dad has heard nothing from them since. The phrase "bait and switch" comes to mind. I hope it wasn't because of dad's age.

Purchased a 2026 Honda CRV Hybrid. - cleverc328

Purchased a 2026 Honda CRV Hybrid. Amazing experience from start to finish! Kern, Luis, and Amir were involved in the purchase process. Kern was fantastic to work with — friendly, patient, and genuinely focused on making sure the entire experience went smoothly and was fully transparent throughout. Luis, the sales manager, was incredibly knowledgeable and walked me through the entire hybrid system and leasing options (if of interest) so I could make an informed decision. Amir in finance went above and beyond, taking the time to go through everything with full transparency and zero pressure. I truly appreciated the professionalism, honesty, and clear communication from all three. Highly recommend this dealership for your next vehicle purchase. Just ask for Kern!

Seeing some common themes of making deals and withdrawing - Dontshophere

Seeing some common themes of making deals and withdrawing last second and stealing deposits . Seems like a lack of training from above. Place needs to be cleaned out asap. Staff is trash

This dealership is one of those nightmare dealerships you - Luke K

This dealership is one of those nightmare dealerships you hear about. They are criminals that will do anything to make a sale. Avoid this place at all costs.

They turned down my offer on a used car, after attempting - waspyflybee

They turned down my offer on a used car, after attempting to add all the "extras" they could think of, just like in Fargo, then called me 5 minutes after leaving the dealership to say they accepted the offer. By the time I got back to the dealer (approx. 30 minutes later) they said they had sold the car to someone else. So they violated a verbal contract and showed their inherent sliminess chasing the dollar instead of acting in good faith. Appalling. Cementing the reputation of car dealers as the worst of the worst.

This company sold me a car with a 7000$ damage to it. - chioma8275

This company sold me a car with a 7000$ damage to it. They initially told me my loan was declined because the car I wanted had an accident on it. “Giving me the impression they don’t sell accident cars” The carfax they showed me was clean. (This is their tactics. ) I only got to know when I went to trade in the car and boom! Carfax showed the car I currently own had a 7000$ damage to it. When I reported and contacted JANEX AUTOS. They referred to the bill of sale. Now here is the twist… they stated “ CUSTOMER ACKNOWLEDGED CARFAX!!!!! This is the fraud and the banks believe them. Becareful with this company. Before you drive your car away check the cars VIN number to be sure they didn’t sell you an accident car. Be careful guys! They will scam you!!

I'd give them zero stars if I could. - KG33

I'd give them zero stars if I could. Worst experience I have ever had while purchasing a vehicle. Mitch offered me services as a courtesy of my business and for trading in my vehicle, said to ignore the actual numbers as they wouldn't reflect on my bill, and then they ended up charging me anyway. I have email correspondence with the individual who claimed we could sit down and fix everything, only to be pretty much blocked from any communication. Straight up criminal. They also called me a week AFTER the purchase to grab important information like my old ownership of the vehicle they already took.. just gives credit to their xxxx poor business/management skills.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Beware of Dishonest Pricing - Mandatory dealer add-ons - ps4

Beware of Dishonest Pricing - Mandatory dealer add-ons not reflected in online list prices. I had reached out to Unique Chrysler to purchase a pre-owned Porsche listed on their website. When I inquired about the vehicle over the phone, I was quoted a monthly payment by Leah, my sales rep (who, to her credit, was extremely pleasant throughout the entire deal) but was never informed that there was a dealer extra included in that price. However, once arriving at the dealership to go over numbers, I was informed that there was an additional $1200+tax charge ($1350 total) for a TAG system installation by Mio, the Finance Manager, that was not previously disclosed. The dealership was firm that this add-on would remain, claiming that this is what they had paid Porsche to have it installed and would be losing money if they did not charge it to me. However, I had previously looked at an identical vehicle at a Porsche dealership a few days before, which unfortunately sold before I could purchase it, who had quoted me $800+tax for the TAG installation (and happily removed it upon request) - so I am not quite sure where the dealership had gotten this upcharge from. We had negotiated through the sale, and I ended up with my final offer being exactly the online list price of the vehicle, but without the upcharge/installation of the TAG system, and they would not budge. For a dealership that prides themselves on "Transparent" pricing, I was not pleased with the dishonest pricing tactics used. If the TAG system is a mandatory upcharge, why not include that into the list pricing of the vehicle on their website for true Transparent pricing? Before leaving this review, I had called and asked to speak to a Sales Manager, but did not have my call returned either. I would advise others to be wary that the prices listed online are not the final price (before tax/licensing) of the vehicle - and to ask for a breakdown of pricing before proceeding.