483 Ontario Used Car Dealers

We drove 45 minutes to this dealership to test drive a - Disappointed

We drove 45 minutes to this dealership to test drive a Forester. We were interested in making a purchase. I let the salesperson know that we weren't interested in any sales games and asked for a quote. The salesperson had to get the quote from the Finance Manager. The quote was significantly more than the MSRP listed on the Subaru Canada website. I have purchased four other new vehicles in my life. I have never received a quote higher than the MSRP at other dealerships where I purchased a car. The salesperson was inexperienced and couldn't answer most of our questions about the vehicle. It seemed like the Finance Manager was making all the decisions so no autonomy for the salesperson. Inflating the price of the vehicle and suggesting that this was the starting point for negotiations is the most ridiculous thing I have ever heard, The salesperson seemed shocked that we weren't going to haggle with him and his Finance Manager. Do they think people haven't researched the price of the vehicle beforehand? The same tactic was used at the Oakville Subaru dealership. We went from being very interested in the vehicle to now wanting nothing to do with Subaru. These sales tactics are not smart and are insulting. Do better!

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Beware of Dishonest Pricing - Mandatory dealer add-ons - ps4

Beware of Dishonest Pricing - Mandatory dealer add-ons not reflected in online list prices. I had reached out to Unique Chrysler to purchase a pre-owned Porsche listed on their website. When I inquired about the vehicle over the phone, I was quoted a monthly payment by Leah, my sales rep (who, to her credit, was extremely pleasant throughout the entire deal) but was never informed that there was a dealer extra included in that price. However, once arriving at the dealership to go over numbers, I was informed that there was an additional $1200+tax charge ($1350 total) for a TAG system installation by Mio, the Finance Manager, that was not previously disclosed. The dealership was firm that this add-on would remain, claiming that this is what they had paid Porsche to have it installed and would be losing money if they did not charge it to me. However, I had previously looked at an identical vehicle at a Porsche dealership a few days before, which unfortunately sold before I could purchase it, who had quoted me $800+tax for the TAG installation (and happily removed it upon request) - so I am not quite sure where the dealership had gotten this upcharge from. We had negotiated through the sale, and I ended up with my final offer being exactly the online list price of the vehicle, but without the upcharge/installation of the TAG system, and they would not budge. For a dealership that prides themselves on "Transparent" pricing, I was not pleased with the dishonest pricing tactics used. If the TAG system is a mandatory upcharge, why not include that into the list pricing of the vehicle on their website for true Transparent pricing? Before leaving this review, I had called and asked to speak to a Sales Manager, but did not have my call returned either. I would advise others to be wary that the prices listed online are not the final price (before tax/licensing) of the vehicle - and to ask for a breakdown of pricing before proceeding.

Very good dealership. - Khaled Saleh

Very good dealership.. Provide help and support for all sales and services.. Already have 2 cars from them and going for the third one soon

I had an amazing experience working with Matt Crann. - jenniferlunn776

I had an amazing experience working with Matt Crann. I was in need of a vehicle and I started looking for around, I honestly had no idea what type of car I wanted. Instead of trying to sell me just anything, Matt took the time to really listen to my needs, lifestyle, and budget. He asked all the right questions and helped guide me through the different options, explaining the pros and cons of each vehicle so I could make an informed decision. Matt was patient, knowledgeable, and never made me feel pressured. He genuinely cared about finding the vehicle that was the best fit for me, not just making a sale. Throughout the entire process, he worked hard to find the right deal and made what could have been an overwhelming experience feel easy and stress-free. Thanks to Matt's guidance and dedication, I ended up with a vehicle that I absolutely love and that perfectly suits my needs. If you're looking for someone who will listen, take the time to understand what you're looking for, and go above and beyond to help you find the right vehicle, I highly recommend Matt Crann. Thank you for making this such a positive and enjoyable experience ⭐⭐⭐⭐⭐

Worst experience of my life, not honest, be careful of - pfraser

Worst experience of my life, not honest, be careful of the brakes because "sometimes gravel can get in there and gouge your rotors"

Unsuccessful in sorting our numerous issues with truck on - D.truman

Unsuccessful in sorting our numerous issues with truck on repeated visits. Recommended to seek second opinion.

Ensure you ask for Ethan Yang! - ludluck

Ensure you ask for Ethan Yang! We are from Sarnia, Malik was horrible and had stood us up from meeting on a Saturday August 2 2025, he did not let us know the dealership was closed for the long weekend. We had appeared on the lot one more time on 20 Sep after visiting so many other dealerships and I already vowed not to deal with Malik. Out walks Ethan Yang, a nicely dressed, eager and presentable young man. Ethan greatly assisted us and went out of his way to answer all questions we had, the first person in the Sarnia - London area to answer our question on which package do we need for the options we wanted (simply it was to get a powered passenger front seat, now identified as in the SL1 package, no white and no black trucks). He meticulously has us test drive various trucks with various options to ensure we had the right truck for us. Ethan then worked diligently with Dan Mock to get us the best deal we could possibly have made. I really couldn't have asked for a better salesman to assist us in this purchase. Ethan really saved the day here for us, he does deserve a huge pat on the back from his company, he took us from not wanting to deal with this company to making a sale. This is an amazing story of how one person can turn another off of a company then another can really place the company back in the limelight.

Don't go to service dept they will scam you for lots of - Paul123

Don't go to service dept they will scam you for lots of money on parts and labor. Was loyal customer and instead of discounts they overprice everything and very disappointing for many years stay away. The Service Manager has terrible customer service skills and is mister know it all but lacks experience.

Buyer beware! - N

Buyer beware! Find another dealer! Dont do it! After they take your money and trade ownership all communication stops. Sales ignores you. Business managers ignore you. After multiple phone calls, emails and texts going up the chain to the business manager, you might get exactly what you started with. Your money and your car back. Please don't waste your time here like I did.

I have now had two major repairs done at Erin Dodge and - farrugia

I have now had two major repairs done at Erin Dodge and both times my vehicle is returned 'less clean' than it was when I took it in for service, Erin Dodge tells me they do not clean the customer's vehicle after service because they only have one detailer who is too busy. I understand there are cost restraints but to return a vehicle to a customer that has grease marks are smudges isn't acceptable. At least clean what your technician has made dirty. Speaking to management doesn't get you anywhere. So ... moving forward, I will be taking my vehicle elsewhere where I feel my business is appreciated. By the way, both repairs were not minor.

I want to say how professional and fair CMH was in - E. Hildebrandt

I want to say how professional and fair CMH was in negotiating a price for my Mother-In-Law's car. Kelvin the Operations Manager was great to work with. There was no pressure or timeline in making this deal. Kelvin wanted to make sure I got the best deal I could. The transaction was seamless and the entire team at CMH was very helpful. With out a doubt I would recommend CMH Auto Superstore. Thanks again Kelvin!

I recently purchased a vehicle and had the pleasure of - Travie

I recently purchased a vehicle and had the pleasure of dealing with Michael Meracadante. He was patient, kind, professional and listened to what I needed. No pressure to make a quick decision and all questions were answered transparently. The entire process was stress free and the best car buying experience I have ever had . All issues were taken care of by the time I picked up the car. If you are in the market for a car I recommend asking for Michael. The administration part of this with Sunil Singh was just as pleasant and smooth. Good work Michael and Sunil. Thank you.

Very professional and polite. - Sari

Very professional and polite. They always let me know what I need and don't lie about me not needing it right that minute. My car is always taken in almost as soon as I arrive. The Dealership is always clean, with a nice place to sit. They have coffee and a vending machine. This is the only Dealership I have ever trusted with my car. And not all Kia Dealerships are created equal! Cars cost alot of money and Dealerships SHOULD look after their customers. Fortunately I'm with a Dealership that cares very much about their Customers. And I thank them every time my car goes in for Service. I truly have nothing bad to say about anyone there and believe me, I am the first one to complain if there is something to complain about.

Worst experience. - Ishric2

Worst experience. I was thinking of getting my first lincoln, after the ridiculous pricing and high interest rate, which i refuse to pay and got a better offer. Claudio and team choose to boycott my deal at another dealership because the didn't get the sale. All good, no more American cars .... BYD will takeover soon.

Communication of the necessary repairs very poor. - Disdodge

Communication of the necessary repairs very poor. Communication between mechanics and the front desk is lacking resulting in long wait times, no assistance if vehicle not ready on time, and dissatisfaction. We were even made to feel guilty because the mechanic had to stay later to fix the truck. If the original issue had been fixed two years and $3000 ago, perhaps we’d be happier. Everyone in this company passes the buck. It’s nobody’s fault.

We had a great buying experience with icar. - rumerhasit

We had a great buying experience with icar. We were greeted by Chris Kozyra when we walked in and he took us through the whole buying process. No high pressure selling. They gave us a great price for our trade in. Doug helped us out also with making sure everything went smooth. Can’t be happier with our 2024 Nissan Murano. ⭐️⭐️⭐️⭐️⭐️

The staff was friendly and helpful with no pressure - Box man

The staff was friendly and helpful with no pressure making it comfortable.The procedure was easy from start to finish with their support and service. I purchase my Dodge ram classic thanks to the knowledgeable experience by the staff.I will recommend Strickland to friends and anyone look for a vehicle.

Worth the drive there. - rvidal64

Worth the drive there. Friendly and helpful . Purchased a Toyota Corolla for my son’s first car. Thanks to Jad for making it a pleasant experience.

I recently purchased a 2017 Hyundai Santa Fe Sport and - Dean

I recently purchased a 2017 Hyundai Santa Fe Sport and had a great experience from start to finish. Rashemm Saigal and Jonathan Smeenk were professional, courteous, and genuinely committed to making sure everything worked out exactly the way I wanted. Even when a couple of small issues came up, they both stayed on top of things and followed through on every promise. I never felt pressured at any point, and both gentlemen made the process smooth and stress-free. I wouldn’t hesitate to recommend Rashemm to friends or family — especially with the dealership’s referral program in place. It’s rare these days to come across someone who truly values long-term customer relationships, and I appreciated that. Thanks again for everything! — Dean Shapcott

I purchased a used vehicle from Scarsview. - EM82

I purchased a used vehicle from Scarsview. Karim, the GM and Amir the sales manager were both very helpful. Joseph was the salesperson, and he was easy to work with and friendly. Everyone I spoke to there was very pleasant and professional. We had an issue initially, but management was very helpful in rectifying the issue. They have a great inventory of interesting used cars, and they will treat you well. I highly recommend them.

Excellent friendly, personalized service! Highly... - John Marks

Excellent friendly, personalized service! Highly knowledgable sales person. No pressure to buy. They went the extra mile and stayed open past closing for us. I will definitely purchase another car from them.

Purchased a vehicle from them "as is" mind you. - Alex

Purchased a vehicle from them "as is" mind you. Took it to my garage to have it checked out and it passed safety. They didn't offer any warranty on the vehicle and the general manager seemed adamant about the fact that he bears no responsibility on this vehicle after its left. After about 2.5 months of owning this vehicle and driving it, the misfires began. I'm somewhat good with cars, so I pulled the codes, and got to work. Replaced Battery, Alternator, Sparks, Injectors, two oil changes, and paid to have Canadian Tire for labor of installing it. After I was completely fed up with dealing with this vehicle I gave up and took it to another Dodge dealership (Village Chrysler), who were very transparent, and quickly found that the down-leak test found 70% leak. They said repair costs would be close to what I bought the car at ($7500), and that I'd be better off replacing the engine. The engine always ran slightly rough at idle, but I thought it was minor. I'm sure they knew this when selling me this car, but clearly wanted to get rid of this car without replacing the engine, or putting in the hours to replace the heads, lifters, and rockers, so they though let's pawn it off to some sucker. Very disappointed with this dealership. I've done much business here, especially service for years. Will never be returning to this location. Steer away. Complete scam. The salesperson tried to privately warn me that nothing to good to be true is. I should've keyed in on that.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.

1 star is too high for the review. - Nelson.michelle

1 star is too high for the review. They are shady and will tell you anything to get you in a car. Owen told me I had an extended warranty on the car I was buying and then when it came time to use said warranty he ghosted me. The manager Greg was absolutely useless and stand behind his bad salesmen’s shady techniques. I would highly recommend staying away

Falsified carfax sold a car with claims on it which I - RaE

Falsified carfax sold a car with claims on it which I found out after the fact. Criminals

Service for a recall this morning, exceptional efficiency - Susan Tessier

Service for a recall this morning, exceptional efficiency and service; Ryan Lee was personable and honest…. will go back for service!!!

AWESOME IS AN understatement - trinikojak

When I was looking for my GTR I was told "Go see Chuck, He knows GTR's and is an expert" When I met Chuck we discussed my needs/wants and he went off to do his thing. He found my car in Calgary and made the 'maiden voyage' to inspect the car and close the sale. There is no other dealership on this planet that will go this far for any one person or a sale. The car has been a blast to drive. To date, a year later, the car has no issues, and smokes most cars on the road. Thank you Chuck for going above and beyond to get me the car I always wanted. Let's start looking for another "toy!"

WORST PLACE EVER, DO NOT BUY FROM THEM. - Liv

WORST PLACE EVER, DO NOT BUY FROM THEM. Went to look and purchase a 2017 Nissan Rogue, went in with 2 people, I took it for a test drive, told the salesman Zach that the car was “high tech” I was driving a civic for 20 years. I expressed my concerns about buying an SUV that had any recall on it, the assured me that the recall items were fixed, he also assured me that all problems with the vehicle was fixed. He had me sign off on everything before I actually purchased the car, saying that everything with the SUV was in working order. Apparently, this could not be done after the actual purchase. I asked for the all in price as I would be paying for it in full. After I agreed to purchase, I was told I had to meet with another guy for extra add ons and I was only given 48 hours to decide. I go back in with my information and payment, I ask to look at other vehicles because I have a bad feeling, the sakes manager Quinn, guaranteed that the vehicle would be in working order and nothing would be wrong with it because “they have to fix it all to be able to sell it.” I ask to test drive the SUV again, it’s stilling in the back waiting to get fixed up, it’s not on pavement, but the little gravel stones. I take it, test it, come back, pop the hood and see weird stuff all over the battery, I ask about it, he assured me again that everything will be taken care of and that I don’t need to worry. A few days later I come to buy the suv and they go over in the side with me, saying it’ll take me 3 months to get used to the suv, at this point, I only sit in the drivers seat as Zach goes through the car, I didn’t touch anything while he was showing me, so he has control of the buttons. I ask about if I have issues or a problem occurs, what do I do, he said bring it here to our service department and we will get it all taken care of. Lies… 1 week after purchase, my husband discovered the A/C is not working, I thought that can’t be, the assured me it was in working order. I called, they told me to bring it, then they claimed it was my fault and told me it would cost upwards of 1700.00 to fix. I told them it was not my fault, they said a rock went up into the vent system and it’s leaking fluid and proceeded to blame me, all while calling me by a different name. The wouldn’t let me leave until I paid 203.68. The service lady said, you’ll have to fix this, it’s going to cost x amount to fix, it’s your fault for driving on the highway, I haven’t driven on a highway in 2 years, I’m a local driver only. When I said that it was most likely from their back lot with the pebbles, they continued to blame me, but said we gave the car a wash and now you owe us the 203.68. Now less than 90 days from purchase, the car is dead. It won’t drive for me to even take it in, but after having such a bad experience, being stressed to the point that I no longer sleep and have daily headaches because this was meant to be a safe car for my daughter and myself, I do not recommend them at all. Also, I have found several people who have had the same issue with this dealership, blaming the customer for issues on their cars and telling them it’s going to cost them thousands of dollars to get the issues fixed when other Nissan dealerships don’t cost as much.

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.