Romeo Nissan

Jillian was very knowledgeable and a pleasure to deal with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of Londo with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of London family More

Report | Print

Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

Report | Print

General Manager Chris Pinelli arranged for and Service Manager Romeo Nissan took excellent ‘after sale’ care of a situation which arose with my ‘21 IS300, I very much appreciate this! Manager Romeo Nissan took excellent ‘after sale’ care of a situation which arose with my ‘21 IS300, I very much appreciate this! More

Report | Print

Rick provided an exceptional level of service from the moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. Rick made the process stress-free and enjoyable, ensuring I felt confident and well-informed throughout. His genuine care for his customers really stands out. I’m thrilled with my new Lexus and truly grateful for Rick’s help! The delivery team was wonderful — they patiently walked me through every feature, set everything up perfectly, and made sure I felt confident with my new Lexus before leaving the dealership. The finance team was equally outstanding; they were professional, transparent, and made the paperwork process quick and easy. I am truly grateful for such a seamless and exceptional experience. I highly recommend Rick and the entire team!” More

Report | Print

Dealing with Rick Watson, for my seventh Lexus vehicle, was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexu was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexus of London and they were top notch as well. More

Report | Print

Such a pleasure to work with a knowledgeable, personable professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information giv professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information given without prompting. Meeting and talking with Chris Ouellette this morning was very informative. I have always found Lexus of London Service Dept to be excellent. I enjoyed their IT guru, Akeem Pearce, his foray into the IT improvements of my vehicle with me was a delight. I learned at lot! More

Report | Print

Jillian Cook was an absolute pleasure to work with while I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to c I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to choose from . Jillian is professional, courteous, and responded to all my queries on a prompt and timely basis. More

Report | Print

We have leased several vehicles from Lexus of London for close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan Gillespie delivered and explained all the new features with patience and understanding. We would also like to mention a few weeks ago with our previous Lexus we experienced a flat tire away from home on a weekend and were left without a vehicle. We were very impressed with Chris Pinelli and the Lexus of London team for sorting this unfortunate situation swiftly and professionally. More

Report | Print

i was very pleased with the results that romeo nissan. . achieved for me. iwill buy a new electric vehicle from this dealership. . achieved for me. iwill buy a new electric vehicle from this dealership. More

Report | Print

Romeo (and the techs) was incredibly helpful and patient as I relayed to him the occasional issue with my onboard screen and he made the time to take a look and help resolve it. Professional, pleasant and v as I relayed to him the occasional issue with my onboard screen and he made the time to take a look and help resolve it. Professional, pleasant and very kind to work with. Would totally recommend Lexus Service especially with the more difficult to resolve issues. Dale finished off with the paperwork and went through everything so my invoice was clear. He, too, was kind and helpful. Thanks Lexus! More

Report | Print