Romeo Nissan | Page 51

Lexus LS 430 owner This is the best place around to keep your Lexus well maintained. Everyone in the Service department is quite competent and very courteous. No surpr This is the best place around to keep your Lexus well maintained. Everyone in the Service department is quite competent and very courteous. No surprises ; no upselling, Allan Calvert and his Sales team will not sell you a vehicle unless they feel it's right for you. An A-1 group Terry L More

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Fast and Very Courteous Had tome tire pressure problems showing up on the computer on my older Lexus. They took some time and checked all the tires, reset the computer and se Had tome tire pressure problems showing up on the computer on my older Lexus. They took some time and checked all the tires, reset the computer and sent me on my way in 15 minutes with complimentary service. More

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Would deal with this dealership for both sales & service After trying to deal with other Lexus dealerships went to Lexus of London, just a fabulous experience. Sue Vincent worked with Allan Calvert and I pu After trying to deal with other Lexus dealerships went to Lexus of London, just a fabulous experience. Sue Vincent worked with Allan Calvert and I purchased a hard to come by Lexus RCF. Sue went out of her way to accommodate me on finalizing the deal. Would recommend dealing with Lexus of London and certainly Sue Vincent. More

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Thanks Stephanie Our recent experience in working with Stephanie in the trade in of our Lexus for a new model was nothing but positive. She was very professional, fri Our recent experience in working with Stephanie in the trade in of our Lexus for a new model was nothing but positive. She was very professional, friendly and helpful. She knows the models and options and allowed us to ask a lot of questions. There was no pressure but only helpful comments as we worked our way through our trade-in value and final purchase price. Our experiences in the past and this recent one dealing with Stephanie shows an organization and individuals committed to customer satisfaction. Thanks Stephanie and all who worked with us. More

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Can't do better! The reception desk, run by Rhonda, is efficient and friendly. Even if you know how to make a coffee in their machine, she will cheerfully help you. The reception desk, run by Rhonda, is efficient and friendly. Even if you know how to make a coffee in their machine, she will cheerfully help you. All of the service advisors are friendly and helpful, and make the visit much less painful! All work seems to be done efficiently and well, and the car-cleaning crew does a great job. It's a nice extra to have the car returned looking like new. Thanks! More

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Fantastic, friendly, speedy service!! Romeo was my service advisor and was a pleasure to work with. He provided courteous, speedy, and extremely friendly service!! I would highly re Romeo was my service advisor and was a pleasure to work with. He provided courteous, speedy, and extremely friendly service!! I would highly recommend him and this dealership to anyone! Regards Summit More

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A very professional team All the professionals at this dealership treat me in a very helpful and patient manner. This applies to Karen Campbell, Romeo Nissan, and Adam McCallu All the professionals at this dealership treat me in a very helpful and patient manner. This applies to Karen Campbell, Romeo Nissan, and Adam McCallum, who are a reflection of the level of excellence established by John Rossini. More

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Great Experience I recently had the pleasure of dealing with Romeo Nissan at Lexus of London. Romeo went the extra mile to answer my questions and even consulted with I recently had the pleasure of dealing with Romeo Nissan at Lexus of London. Romeo went the extra mile to answer my questions and even consulted with one of the service centre's master technicians on my behalf. Romeo immediately put my mind at ease; my repairs were completed successfully and at much less cost than quoted by the dealership in my hometown. I highly recommend Lexus of London even if it means going out of your way. More

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Always great advice and service I've had my car serviced by Lexus of London for over a year now after having moved from Waterloo. Since coming to Lexus of London Karen, Romeo and th I've had my car serviced by Lexus of London for over a year now after having moved from Waterloo. Since coming to Lexus of London Karen, Romeo and the rest of their team have always handled all of my requests, questions, and my car with the utmost respect and care. They've always offered alternatives but when doing so they have given me both the pro's and the con's with every service or repair. I can't imagine taking my car to anyone else! More

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After an extremely cold night, my parking brake froze. I thought I managed to free it on my own, but for reassurance, I spoke with Romeo Nissan, service consultant, and he suggested for me to bring the vehi thought I managed to free it on my own, but for reassurance, I spoke with Romeo Nissan, service consultant, and he suggested for me to bring the vehicle in. They took me right away, and although I had to rush off to work, the courtesy shuttle took care of me. At the end of the day, much to my surprise, the dealership had cleaned out the salt and sand in the interior, examined and serviced the parking brake assembly, and there was no charge. I was expecting to pay for the service required, but, the thoughtfulness and kindness received was priceless. This is service above and beyond the standard of care in todays world. Thank you very much, I will definitely pass on my experience to all who will listen. More

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