Chris Pinelli
Chris Pinelli at Lexus of London

Chris Pinelli

General Manager

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
198 Reviews
5.0

198 Reviews

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198 Reviews of Chris Pinelli

October 31, 2025

Dealership Rating
Employee Rating

Courteous, knowledgeable, efficient, all departments satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional More

by marv.linda
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cook

October 29, 2025

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Employee Rating

Went for just a view and I came out with an amazing SUV. Lisa was so nice, warming and professional. I will recommend her always. More

by lekanalake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ali , Akeem Pearce

Oct 31, 2025

Lexus of London responded

Thank you for your wonderful review! We're thrilled to hear about your experience and that you found the perfect SUV with Lisa’s help. We appreciate your recommendation and look forward to welcoming you back in the future!

October 23, 2025

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We have leased several vehicles from Lexus of London for close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan More

by Anj
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2025

Lexus of London responded

Thank you, Anj, for your wonderful feedback! We're thrilled to hear about your positive experiences over the years. It’s great to know that Rick, Brendan, and Chris provided the support you needed. We appreciate your loyalty and look forward to continuing to serve you!

October 06, 2025

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First class experience. I recently purchased a vehicle from Lexus of London and couldn't be happier with my experience. I knew exactly which vehicle I wanted, and my sal More

by Jace.gordon15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ali

Oct 06, 2025

Lexus of London responded

Thank you for your fantastic feedback! We're thrilled to hear about your first-class experience and how Lisa made the process seamless. Our team is dedicated to ensuring our customers feel supported and confident in their decisions. We appreciate your recommendation and look forward to serving you again!

October 04, 2025

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I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an More

by Sandy Ferreira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cook, Bo Shi

Oct 06, 2025

Lexus of London responded

Thank you, Sandy! We're thrilled to hear about your positive experience with Jillian. It's great to know her professionalism and attentiveness made your car-buying journey enjoyable. Your recommendation means a lot to us! Enjoy your new car!

August 22, 2025

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After my accident the staff bent over backwards to make me feel comfortable and that my business was worthwhile. Even when I had to postpone picking up the vehicle three times, they were friendly and court More

by golfgalca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ali , Chris Oullette and Brendon

Sep 22, 2025

Lexus of London responded

Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with such supportive service during a tough time. Your comfort and satisfaction are our top priorities, and we appreciate your patience. Enjoy your new vehicle!

June 30, 2025

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Great work on putting this deal together. Lisa Ali was fantastic and the whole Lexus team was extremely professional from start to finish. We really appreciate the low pressure selling techni More

by Wilkinsm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Craig, Lisa Ali , Brendan

June 29, 2025

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Jillian is sincerely interested to meet the needs of her clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very More

by Barbara
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cook , Jasmine

June 23, 2025

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Lexus of London has amazing customer service. Our product advisor, Gentrit Raka, was professional, informative, and a delight to deal with. More

by Juliemartindale4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gentrit Raka

June 06, 2025

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Was thorough with the walkthrough of information and payments which helped us make informed and confident decisions. More

by S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan, Rick Watson

Jun 13, 2025

Lexus of London responded

Thank you for the lovely review, S! Ensuring our clients feel informed and confident is a top priority for our team, and we're so happy to hear that our thorough walkthrough achieved just that for you. We appreciate your kind words!

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