Chris Pinelli

I appreciated that the response to my initial inquiry was same day by the GM, Chris Pinelli. It's the little things that show how seriously a dealership takes customer service. The sales process with Jilli same day by the GM, Chris Pinelli. It's the little things that show how seriously a dealership takes customer service. The sales process with Jillian was respectful, knowledgeable, and professional. She always followed up to make sure all my questions were answered promptly. As a result, I purchased my third Lexus and my first from London Lexus. More

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Our first time dealing with Lexus of London and Lisa Ali was our first point of contact. She was professional and got back to us right away regarding our questions and concerns. Once we put down our deposi was our first point of contact. She was professional and got back to us right away regarding our questions and concerns. Once we put down our deposit Chris Oullette assisted us with further info and options we had available and scheduling transport of our 2024 LX 600 to Winnipeg. A big thanks to the team and we look forward to receiving our recent purchase. Myrna and Lorne Kines Winnipeg Manitoba. More

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I love these guys! The whole team is great - good vibes the whole time and every time I go there!! Wouldn't go anywhere else - THANKS AGAIN SHANNA MCQUARRIE (SERVICE The whole team is great - good vibes the whole time and every time I go there!! Wouldn't go anywhere else - THANKS AGAIN SHANNA MCQUARRIE (SERVICE ADVISOR)!!! More

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had an amazing experience! Lisa Ali was incredible and took really good care of us throughout the process. Lisa Ali was incredible and took really good care of us throughout the process. More

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Excellent service at London Lexus Dealership Gentrit was professional and knowledgeable, guiding us in our selection and recent purchase. Chris, the manager was very accommodating with extra customer se was professional and knowledgeable, guiding us in our selection and recent purchase. Chris, the manager was very accommodating with extra customer service. Thank you. Great experience. More

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The sales representative was great man answered all questions, he encouraged me to buy the car questions, he encouraged me to buy the car More

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Very knowledgeable, welcoming and professional and they truly care about what they are selling and have the customer best interests. truly care about what they are selling and have the customer best interests. More

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I just bought my first Lexus and absolutely loved my experience with the team. Everyone was so kind and did their best to make me feel welcomed and respected! Thank you to Gentrit for helping me through experience with the team. Everyone was so kind and did their best to make me feel welcomed and respected! Thank you to Gentrit for helping me through this process and welcoming me to the Lexus family. More

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Lexus of London has a amazing team. Respectful, courteous, sincere concern that your time there is pleasurable and to your satisfaction. Love this team!!! Respectful, courteous, sincere concern that your time there is pleasurable and to your satisfaction. Love this team!!! More

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This is by far the most professional, courteous, and friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term custo friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term customer relations and loyalty, and their service continues well beyond the transaction. Lexus of London holds the standard of customer service that others should strive to reach. Well done! More

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