Bo Shi

This is our sixth (6) Lexus we have purchased from Lexus of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendl of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendly, professional and knowledgeable about the product and servicing of the vehicles. Satisfied with both the vehicles purchased and our established relationship we have returned time and again. Jillian Cook was our Product Specialist, on this an a previous purchase and she could not have been more helpful and patient as we looked at a couple of models, colours, features and options. Thank you Jillian and all. More

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Rick provided an exceptional level of service from the moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. Rick made the process stress-free and enjoyable, ensuring I felt confident and well-informed throughout. His genuine care for his customers really stands out. I’m thrilled with my new Lexus and truly grateful for Rick’s help! The delivery team was wonderful — they patiently walked me through every feature, set everything up perfectly, and made sure I felt confident with my new Lexus before leaving the dealership. The finance team was equally outstanding; they were professional, transparent, and made the paperwork process quick and easy. I am truly grateful for such a seamless and exceptional experience. I highly recommend Rick and the entire team!” More

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What an exciting day. Minus the weather. But that didn't seam matter. Because when it started to rain selflessly Brenden rain in to the rain to back my new NX-350 back In Minus the weather. But that didn't seam matter. Because when it started to rain selflessly Brenden rain in to the rain to back my new NX-350 back In out of the rain. Taking all the rain drops of his very nicely tucked in uniform top. Brenden thank you for showing me all the new features. Customer service that you don’t see everyday. The time you took to make sure I fully understand all the vehicles features was very important. More

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All Staff extremely professional & knowledgeable. Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff More

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He is a very professional, excellent and kind person. I had a very good experience buying a car here. My subsequent vehicle maintenance will also be carried out here.. I had a very good experience buying a car here. My subsequent vehicle maintenance will also be carried out here.. More

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Every time I’ve been to Lexus of London I am warmly welcomed, everyone is very helpful and if they don’t know they find someone who does! welcomed, everyone is very helpful and if they don’t know they find someone who does! More

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Lisa Ali is a very helpful and knowledgeable salesperson i will recommend Lisa to my friends i will recommend Lisa to my friends More

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We had an amazing experience purchasing our first Lexus from Lexus of London! Steve MacIsaac made the buying process smooth and stress-free, and Akeem Pearce was outstanding in showing us all the features from Lexus of London! Steve MacIsaac made the buying process smooth and stress-free, and Akeem Pearce was outstanding in showing us all the features and making sure we felt confident with our new vehicle. Bo Shi and Jasmine Vegso handled the paperwork quickly and clearly. The whole team was courteous, knowledgeable, and a pleasure to deal with. Highly recommend! More

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Excellent customer service from initial contact to leaving with new vehicle. Very thorough orientation given to new purchase leaving with new vehicle. Very thorough orientation given to new purchase More

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Very good service and help me choose my favorite car. I will recommend him to my friends! I will recommend him to my friends! More

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