Great Price, Great Value and Great People was what drive - Ben
Great Price, Great Value and Great People was what drive me to buy at Brimell
Great Price! Brimell has the lowest on-line price for a used Toyota Sienna and I have search from Kingston to London and was ready to drive to London just for the price.
Great Value! They say "You get what you pay for" but not with Brimell Toyota. I walked in to Brimell Toyota expecting a buy a used Toyota Sienna with a bit higher kilometers just to get a lower price but I walked out buying a new Toyota Sienna for the price lower than a used one from another dealer
Great People! Brimell Toyota has Great People and thats what drove me to buy my Toyota Sienna. Dilshad was very helpful with finding me my Toyota Sienna, I told him I was interested in buying the used Toyota Sienna I found on their website but was able to find me a new one.
You would see the people skills of Dilshad by listening and understanding my need and setting aside his need to make a sale. I told Dilshad I had a very tight budget and he went back and forth with me and Jenny to accomodate my needs and with both of their help I was able to purchase the protection I need for my vehicle.
When I was finaizing my purchase with Shane, although I know they have to push to sell other products, Shane understand the financial limitation that me and my wife agreed and did not feel any pressure to buy other products that came with the car.
It was the end of the month so while other dealers would push to have the vehicle sold, Dilshad set that aside to accomodate me in delaying the pick up of the car so that my daughter can still use our SUV that is being traded for her road test.
On the day of the delivery Dilshad was suppose to attend his son's ball game but because of unforeseen events he had to cancel last minute just to make sure there are no incovenience on my part during the delivery.
You can see Brimell Toyota has great people because while Dilshad was away to have the transfer of plate processed, I had a small chat with two guys a few desk away from where Dilshad was. I told them that although I was happy with my purchase the other dealer had a higher appraisal for my trade in, they took the time to expalin why the value was different.
It was great feeling that although they were not the sale associate that I was dealing with they took the time to explain to me the reason behind my trade which made the total experience excellent. I think their name is Jose and Arjie, I did not get their name but saw it on the website.
My Toyota Sienna was our 5th car but it was the first time I did not felt pressured buying the car and the overall experience in dealing with Dilshad first and foremost, Jenny, Shane, Jose and Arjie was out of this world. Because of them I could say Brimell Toyota has Great Price, Great Value and Great People
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