I am disappointed with my recent experiences at this - Mehrdad
I am disappointed with my recent experiences at this Hyundai service center. Here’s what happened:
1. First Visit: I brought my car in for a safety recall. The very next day, I encountered a brake issue and ended up spending $1,800 to replace the brake booster.
2. Second Visit: I scheduled a simple oil change. The following day, I noticed the oil pressure light was on. Upon inspection, I found the oil level was above the maximum limit, which is concerning. Additionally, the service team charged me more than the amount I signed off on, citing the "high oil pan capacity."
3. Customer Care Issues: The invoice included a complimentary car wash, but my car was returned without being washed.
These experiences have left me questioning the quality control and transparency of this service center. I expected better attention to detail and integrity in pricing from a Hyundai-certified location. I hope they address these concerns to prevent similar issues for other customers.
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