Brockville Hyundai
Brockville, ON
Is this your dealership?
Filter Reviews by Keyword
By Type
41 Reviews of Brockville Hyundai
I had the best experience with two individuals at this dealership on Friday My car broke down on the 401 on my way home from Quebec The engine was shot and was not worth replacing so the car was a dealership on Friday My car broke down on the 401 on my way home from Quebec The engine was shot and was not worth replacing so the car was a loss. Not being from Quebec made this complicated and stressful to say the least Two individuals , Kaine from sales and Kristin from service went so above and beyond! They demonstrated empathy and engagement in a very tricky situation and are an absolute asset to the company!! More
elantra16 +6 Sort by Most relevant Newest Highest Lowest Google User 1 review I highly recommend this dealership to purchase your next vehicle! From first contact to f relevant Newest Highest Lowest Google User 1 review I highly recommend this dealership to purchase your next vehicle! From first contact to find out if they had the vehicle I was looking for salesperson Cody responded quickly and went above and beyond to make sure I got my new Hyundai Suv … More Mark P 3 reviews·1 photo a week ago New What a great experience! Drove from Ottawa on a recommendation from a neighbour who had previously purchased a car from you guys. Amber was fantastic, so kind and very personable. Thanks so much for helping us find exactly what we needed for our family. Definite 10/10! Photo 1 in review by Mark P melanie desjardins 6 reviews·1 photo 5 months ago Being my first time buying a car, I can say it was a very smooth process from start to finish. Amber was absolutely amazing in answering questions and took the time to layout all my options and meet my budget goals. Super friendly and made … More Photo 1 in review by melanie desjardins ❤️1 bosslvr 4ever 3 reviews a week ago New I want to start by saying i am a repeat customer having purchased my last 2 cars from this dealership and my daughter has also purchased her car from them. We have been to other Hyundai dealerships in the past and none provide the excellent … More ❤️🙏2 Google User 1 review just now New I highly recommend this dealership to purchase your next vehicle! From first contact to find out if they had the vehicle I was looking for salesperson Cody responded quickly and went above and beyond to make sure I got my new Hyundai Suv and in the specific colour I wanted quickly! It was the easiest, seamless, stress free vehicle purchasing experience I have had out of all the dealerships I have interacted with and I will absolutely be purchasing all future family vehicles there as well. Allison was also excellent to deal with and was very kind, knowledgeable and provided top notch customer service to make my purchase smooth and stress free. I especially appreciated all of the integrity of straightforward, knowledgeable interaction without pressure or bait and switch back and forth double talk. All of my questions were answered efficiently and they genuinely helped me get the new vehicle and new snow tires that I wanted for the best price without any pressure, sales tactics, hidden fees or stress and their genuine, open, kind personalities were evident in every interaction which made it such an enjoyable experience. I truly hope the management at Brockville Hyundai values both Cody and Allison and knows how rare this is to find at a car dealership! They deserve to be recognized for their excellent service and for changing my opinion about car dealerships! I will certainly recommend them to everyone. More
Service charges are overpriced! !! Cost me $241 for labour on a oil change and brake check...no parts needed..took 1.5 hrs and was told it was still cheaper then it should have been !! Cost me $241 for labour on a oil change and brake check...no parts needed..took 1.5 hrs and was told it was still cheaper then it should have been.... I'm done going there for service and will tell everyone More
A little tale about the integrity of this shop. In short, AMAZING!!! My husband and I were driving from Mississauga home to NS last summer. We had car trouble on the hwy. This was at approximate In short, AMAZING!!! My husband and I were driving from Mississauga home to NS last summer. We had car trouble on the hwy. This was at approximately 1 pm on a Saturday LONG WEEKEND. Folks, they could have easily turned us away, three other shops already had. Instead they called in the Calvary to help us. The one mechanic left in the shop dropped what he was doing, the service manager came back to the shop from the golf course and the owner greeted us with open arms. It was all very unexpected, over whelming and stressful. In short our vehicle was undrivable and would not get us home. After a few moments of internal panic, a plan was hatched and we were back on the road within a couple of hours in a loaner, asking ourselves what just happened. The generosity of this team brought a sense of thankfulness and hope. Or vacation had not gone as expected due to some personal bad news and this set back almost did me in. This Hyundai team knew none of this. Their act of kindness saved us and we can never repay how much it meant to us, except to say THANKYOU💙💜💙💜. Your biggest fans in Nova Scotia!!! More
We have taken delivery of a new 2025 Hyundai Sonata from Brockville Hyundai, assisted by sales representative Amber Baker. The entire process was seamless and uncomplicated. The vehicle, which was not on th Brockville Hyundai, assisted by sales representative Amber Baker. The entire process was seamless and uncomplicated. The vehicle, which was not on the lot, was delivered ahead of schedule. Amber has been instrumental in providing technical assistance and ensuring our satisfaction. More
I've never received such great service and consideration. Personally, i met with cody, he is an amazing guy there and his way of speaking was so polite as well as service was an excellent. He had discussed Personally, i met with cody, he is an amazing guy there and his way of speaking was so polite as well as service was an excellent. He had discussed with us about all of features in car before take it home. I would really appreciate and recommend to others to visit there to get their new rides🚗 More
Hands down, the best dealership in Canada. The always go above and beyond for their customers. I have purchased 2 vehicles from them and plan on purchasing my third. I live in Nova Scotia, and The always go above and beyond for their customers. I have purchased 2 vehicles from them and plan on purchasing my third. I live in Nova Scotia, and will always go back to trade in my vehicles, as they make you feel like family. Dane and his crew are simply the nicest people you will meet. More
I recently had the pleasure of purchasing a car from Desmond and Cole, and I cannot speak highly enough of the extraordinary service they provided. From the moment I stepped into the dealership, I was g Desmond and Cole, and I cannot speak highly enough of the extraordinary service they provided. From the moment I stepped into the dealership, I was greeted warmly by Cole, whose genuine enthusiasm and professionalism immediately put me at ease. Once I had selected the perfect car, Cole put me with his most trusted salesman Desmond who seamlessly handled the paperwork and financing process. He explained everything clearly and transparently, ensuring that I understood each step of the purchasing process. His efficiency and attention to detail made what could have been a daunting experience incredibly smooth and stress-free. What truly set Desmond and Cole apart was their unwavering commitment to customer satisfaction. They both went above and beyond to make sure that I not only found the right car but also felt valued and respected throughout the entire process. Their dedication to providing exceptional service was evident in every interaction, and they truly exceeded all of my expectations. More

