Baytowne Hyundai

I was treated royally by my service representative. Everyone in the service department was courteous and helpful. Thanks for being so helpful. Everyone in the service department was courteous and helpful. Thanks for being so helpful. More

I had a challenging experience with my Hyundai Palisade repair, but I want to highlight the excellent support I received from Jeff in the service department. From the moment he got involved, he was prof repair, but I want to highlight the excellent support I received from Jeff in the service department. From the moment he got involved, he was professional, transparent, and genuinely cared about resolving the issue. He kept me informed, followed up consistently, and made sure everything was handled properly. In the end, he went above and beyond to make things right, and I truly appreciate his effort. It’s not easy to deal with situations like this, but Jeff handled it with patience and integrity. Thank you for turning the experience around. Highly recommend asking for Jeff if you’re visiting the dealership. More

Thank you Dylan, you are an amazing, professional sales specialist. You made our experience exceptional and fun, we highly recommend Dyla for your next vehicle purchase. We had the best experience ever an specialist. You made our experience exceptional and fun, we highly recommend Dyla for your next vehicle purchase. We had the best experience ever and love our new purchase. This young man goes way beyond to make sure you are happy with your purchase. 5 star experience. More

The customer service in the service department is top notch and the best I've come across from any dealership. Jodi is the BEST and really makes me, as a woman, comfortable with taking my own car to get notch and the best I've come across from any dealership. Jodi is the BEST and really makes me, as a woman, comfortable with taking my own car to get serviced. She takes extra time to make the experience enjoyable and educates me!! Highly recommend More

Excellent customer service 👏🏿 👌🏿 to Brittney at the service department. Was above and beyond taking time to explain to the detail of all the issues I had with my Pali. service department. Was above and beyond taking time to explain to the detail of all the issues I had with my Pali. More

Jodi is fantastic she resolved my issues with quickly . It was her department but she resolved it anyway. Thank you Jodi. It was her department but she resolved it anyway. Thank you Jodi. More

I took my SUV there for my winter tires to be install and oil change and their service was excellent especially Jodi Bacon my service advisor , very pleasant and friendly , I rate her a 10 plus oil change and their service was excellent especially Jodi Bacon my service advisor , very pleasant and friendly , I rate her a 10 plus More

Very good service, friendly staff, quick to help out , good at problem solving. Fantastic team. good at problem solving. Fantastic team. More

great service even you have a new hire staff easy access through drive through free car wash was a huge help through drive through free car wash was a huge help More

The dealership has gone downhill over the past 3 years. Sales department used to be clear and transparent and they've moved to the "ask the manager" tactic. The service department is not great, and when a Sales department used to be clear and transparent and they've moved to the "ask the manager" tactic. The service department is not great, and when an appointment is booked, yet they tell you it'll be a 2 hour wait for an oil change is unacceptable. Their shuttle service is now simply ordering an Uber. More