Back

Lexus of London

London, ON

4.9
4,041 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 4,041 reviews

May 07, 2025

My experience with Lexus of London was a great one. I already knew which model I wanted but Product Adviser Genrit took us ‘under his wing’ and helped us through the process of picking options and col More

by ruthasavage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ouelette and Brenden Gillespie
May 09, 2025 -

Lexus of London responded

We're so glad Gentrit and the team here at Lexus of London were able to offer you a great car-shopping experience. It always motivates us to continue delivering a top-notch experience to our Lexus guests when we receive wonderful reviews like yours, so we thank you for taking the time to share! Enjoy your new vehicle!

May 04, 2025

Just got a new Lexus vehicle from Larry and we had a great experience with him. Very professional and patient. We appreciated! More

by Flora
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Lexus of London responded

Amazing! Thank you, Flora, for the review and taking the time to share your experience working with Larry. We hope you're enjoying your new Lexus!

May 03, 2025

I had a fantastic experience at Lexus of London, and a big part of that was due to our salesperson, Gentrit. Gentrik was incredibly knowledgeable about the Lexus vehicles, patiently answered our questions More

by alejandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Lexus of London responded

Hi Alejandro, thank you for taking the time to share your experience. A smooth, stress-free car-buying experience is exactly what we strive to provide, and we're glad Gentrit was able to deliver that experience to you. We hope you're enjoying your new vehicle, and look forward to assisting you with all your future vehicle needs.

May 03, 2025

Larry help me alot, he is very knowledgeable, i feel so Happy to have first Lexus in my life. Strongly recommend Larry!! More

by chaiyuan1110
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Lexus of London responded

Thank you for taking the time to share your recommendation for Larry and our team. Congratulations on your first Lexus - we hope you're enjoying the drive!

May 03, 2025

In the process of leasing new Lexus vehicle; Lisa provided detailed information of different models. She is very professional and takes her time in understanding customer needs followed by detailed l More

by IR
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Vegso Finance Dept. 5 star
May 07, 2025 -

Lexus of London responded

Thank you, IR, for the wonderful review and sharing your experience working with Lisa on your lease. We're grateful for YOUR support, and wish to thank you for choosing Lexus of London.

May 01, 2025

My wife and I were in the market for a new vehicle and compared a number of makes and models, however Lexus stood out as the top pick for us. In addition to the overall vehicle quality, the experience of More

by Moe75omar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lexus of London responded

Thank you for the wonderful review and words of recommendation. We're thrilled to hear that Steve was able to assist you in picking the right vehicle for you and your family. Our team at Lexus of London strives to deliver a top-notch vehicle shopping experience, so we're happy to hear we've hit the mark. Enjoy your new Lexus!

May 01, 2025

Steve at Lexus was outstanding. This wasn’t just a car purchase—it was a personal and emotional decision, and he guided me through it with patience, empathy, and professionalism. I More

by Mena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lexus of London responded

Hi Mena, thank you for the wonderful review. We appreciate you taking the time to share your experience working with Steve, and are happy to hear you're enjoying your new Lexus - they're such great vehicles! We look forward to seeing you at Lexus of London again soon and hearing all about your local travel stories in your new NX 350.

May 01, 2025

Looking at the new Lexus 350. I Was met by Steve MacIsaac who showed me around the dealership and led me to the SUV I was looking for. Great guy highly recommend, no pressure tacti More

by Inurkitchen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lexus of London responded

We appreciate you taking the time to share your experience. We're glad Steve was able to help you with finding a new Lexus. Thank you for choosing Lexus of London.

May 01, 2025

Never pushy, very accommodating, pleasure to deal with. Steve worked us in with an already busy afternoon but we never felt that we were not important. More

by duncanmackinlay3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lexus of London responded

Thank you for taking the time to share your experience. Every customer who visits Lexus of London is equally important to us. It's wonderful to hear Steve and the team were able to provide a great vehicle shopping experience overall. We're always here to help.

April 30, 2025

I recently visited Lexus to test drive a 2021 Audi S3 and had the pleasure of working with Gentrit. From start to finish, he was professional, knowledgeable, and genuinely helpful. He answered all my questio More

by Dan D
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...