Lexus of London

Brough my 2024 RX350 in for a maintenance service 2. Dale explained what it entailed. The SUV was complete on time and spotless when it was returned to me. I enjoyed getting the updates from the tech vi Dale explained what it entailed. The SUV was complete on time and spotless when it was returned to me. I enjoyed getting the updates from the tech via video feed. Thanks to Dale for taking care of things. Steve More

Gent is absolutely fantastic! He is personable, kind, and patient. It’s evident that he genuinely cares about his clients. I was apprehensive about buying my first brand new vehic He is personable, kind, and patient. It’s evident that he genuinely cares about his clients. I was apprehensive about buying my first brand new vehicle. He took the time to listen to what I was looking for and what features I did and did not want, and adhered to my wish list. He took the time to show me the options side by side so it was easy for me to compare. The entire experience was very comfortable, I never felt pressured into looking at “bigger and better” models with more features, nor did I feel rushed to make a decision. I highly recommend Gentrit for your next car purchase, I can’t thank him enough! More

I had an excellent experience at Lexus of London and with Rick. I would highly recommend and I am thrilled with my first Lexus! Rick. I would highly recommend and I am thrilled with my first Lexus! More

We recently purchased our new car and we had a wonderful experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and d experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and dedication. We are happy with our new car and grateful for the outstanding service we received. Highly recommended! More

Excellent experience with Jillian Cook product adviser from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. More

EXCELLENT! This is how I would describe our recent experience with the purchase of a used car from Lexus of London.This was the first automobile purchase for ou This is how I would describe our recent experience with the purchase of a used car from Lexus of London.This was the first automobile purchase for our daughter, and after shopping at other dealerships in London, we found the car on the lot and went to the reception desk to inquire more about it.The receptionist/greeter was very kind and welcoming to us and connected us to the sales associate Lisa Ali. She made the experience a very pleasurable one for my daughter and also for myself. My daughter and I had many questions not only about the car itself but also about the financing and all of the best options for my daughter. Lisa was nothing but helpful and patient with us throughout the entire process! I would also like to mention the Financial Services Manager, Bo Shi. He was also excellent to work with throughout the financing process. He was also very friendly and welcoming and explained everything very well to us. Since my daughters purchase of a car I also went to inquire about the possibility of the purchase of a used vehicle for myself. Although I decided that this wasn't the car that was right for me this time, I will certainly be looking at Lexus of London and requesting Lisa to talk to if a suitable vehicle is available there. Thank you Lisa and everyone at Lexus of London! More

What a great experience having Lisa Ali as my sales assistant. She kept very open, accurate and timely communications throughout the whole process of my trade in. Lisa made my purchase feel personal a assistant. She kept very open, accurate and timely communications throughout the whole process of my trade in. Lisa made my purchase feel personal and special to me. Each person in the dealership played their roll to the fullest to create a very personal and professional purchase experience. Thank you, Lexus of London! More

Me and my family had a wonderful experience buying our first Lexus. Gent made the whole process incredibly easy, we truly felt like we were in the best possible hands. It was clear he wasn’t just trying t first Lexus. Gent made the whole process incredibly easy, we truly felt like we were in the best possible hands. It was clear he wasn’t just trying to sell us a car, but genuinely wanted to help us find the right one. He answered every question we threw at him, no matter how small, and made sure we got the best deal possible. We couldn’t be happier with the experience. Highly recommend Gent and the team at Lexus of London. More

very good experience with Lexus of London Wonderful service with a great staff team including Larry and Brenden, etc.. Thanks service with a great staff team including Larry and Brenden, etc.. Thanks More

If you are considering a Lexus, then Lexus of London is the dealership to see. And when you make that call, ask for Lisa Ali. Lisa is patient, kind, respectful, extremely knowledgeable, and willing t the dealership to see. And when you make that call, ask for Lisa Ali. Lisa is patient, kind, respectful, extremely knowledgeable, and willing to go the extra mile. She will take the time needed with you, answering your questions, and make you feel at ease with no pressure. She found a car for our son last year, and most recently has been talking with us on our RX350 replacement. We would highly recommend dealing with her if you are in the market for a vehicle. Lisa and the staff we have dealt with are a credit to Lexus of London and to the Lexus brand. Thank you! More