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Lexus of London

London, ON

4.9
3,852 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,852 reviews

August 13, 2024

Larry was fantastic, he guided my dad and I in trading in our old car and applying it to our newly purchased vehicle with ease. Could not have been a smoother process! Thank you Larry! More

by charlie033
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

This is by far the most professional, courteous, and friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term custo More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

We dealt with Lisa Ali, who throughout was friendly, knowledgeable, business savvy, and in all a pleasure to deal with. I see from a previous rating that Lisa was welcoming to a pet dog, ad that was cer More

by flyscot
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Our visit to Lexus of London today was impressive to say the least. From the moment we were greeted by the friendly receptionist, met Lisa our salesperson to meeting Steph, the sales manager….we were treate More

by jojodancerzzr4
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure of the receptionists name. She was great!
August 08, 2024

Larry was amazing! His service was really reliable. I am going to remmond my friends. More

by Lin
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I found I was treated fairly and well. they took their time to perform a thorough assessment of my trade in and were willing to work with me on the purchase of my new car. Will be back whe More

by celine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Lisa was very professional and accepting of our pooch while we met with her. Lisa was easy to engage in friendly conversation. Lisa listened to our expectations with our offer for the vehicle so was ab More

by Taylors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Lisa Ali assisted me with my first lease and first Lexus! She is an amazing advisor with a warm and friendly demeanour! She was very pleasant throughout this whole process as she tried her best to meet our b More

by Kimberleyhainsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Showroom was bright , inviting, clean and active . There seemed to be lots of personal helping everyone with no wait time . Jillian Cook is outstanding. She was so knowledgeable and helpful. There w More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

A good listener,a solution provider, and a trust builder, that is how I describe product advisor Lisa Ali. Thank you for your professionalism and patience. I would highly recommend Lisa Ali. More

by Charles L
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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