Lexus of London

Our first experience with Lexus of London and their representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was acco representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was accommodating and honest. What better endorsement then to add that we will become a returning customer. Ron B, London ON. More

Exceptional experience with Peter Engelmanas. My car was towed in over the weekend. Peter called me first thing Monday morning to go over what was wrong with the car. He assured me it would be l My car was towed in over the weekend. Peter called me first thing Monday morning to go over what was wrong with the car. He assured me it would be looked after in a timely fashion. My problem was diagnosed and repaired quickly and I was back on the road that morning. Thank you Peter for all your help! More

This dealership is one of the most organized and professionally operated car dealerships I have ever dealt with in my 50 years of buying cars. Jillian is extremely knowledgeable of the products and professionally operated car dealerships I have ever dealt with in my 50 years of buying cars. Jillian is extremely knowledgeable of the products and cant do enough for you to make the experience enjoyable. She is always available to help via phone, text or email. I used to get a little uptight visiting a dealership in the past, but not now. More

My vehicle buying experience has been 5 star from start to finish. It was time for me to consider replacing my 10 year old Mazda, even though it had been trouble free and reliable. For me, having some kno to finish. It was time for me to consider replacing my 10 year old Mazda, even though it had been trouble free and reliable. For me, having some knowledge of various makes and models before even visiting a dealership is important. Jillian was available to speak with me and I am so happy about having her as my sales representative. Jillian was patient, courteous and knowledgeable. Anything I asked was addressed well and she listened to all of my questions and answered them accordingly. More

Lisa Ali took excellent care of our family as we purchase our new car. Thank you! our new car. Thank you! More

I had my 2022 Lexus NX 450h+ in for a safety service on Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They a Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They accommodated me and as I have experienced before the service, professional individuals met my expectation. Friendly, timely service and post review of my vehicles condition.. I also asked for a quote on four new all weather tires and that was provided in a written form installed and balanced. More

Larry is a wonderful agent. He is super patient and considerate, always responding quickly to my questions and needs. He is super patient and considerate, always responding quickly to my questions and needs. More

We purchased a used Honda Civic from Lisa Ali. She was lovely, knowledgeable and a great sales person. Definitely would recommend her to anyone looking to purchase a Lexus, or a used Honda! She was lovely, knowledgeable and a great sales person. Definitely would recommend her to anyone looking to purchase a Lexus, or a used Honda! More

Heather greeted me very graciously when I entered. I explained my problem with my Lexus and she was able to put it in writing in order for the tech to understand. She proceeded to explain the process I explained my problem with my Lexus and she was able to put it in writing in order for the tech to understand. She proceeded to explain the process in how my car will be handled. I was very impressed with the precision and detail in which my issued was handled! Thanks Heather1 More