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Lexus of London

London, ON

4.9
3,852 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,852 reviews

September 30, 2024

Peter took great care of my RX when we brought it in for service and a new key More

by Joseph_C
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of London responded

Thank you for the business and the review.

September 30, 2024

Jillian was excellent to deal with, easy to talk to and very pleasant and professional. We changed our mind at the last minute for an upgraded RX350h and she quickly found us exactly what we wanted and it More

by hkburdett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of London responded

Thank you for the kind review. Thrilled to hear that you are enjoying the new RX 350h. It was a pleasure doing business with both of you. Chris Pinelli GM

September 30, 2024

I was in the market for a Lexus NX so went to London Lexus. When I first got there I was greeted by Rick and he made the whole experience enjoyable. I have bought a few cars before and always dreaded th More

by Crystal_zinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of London responded

Thanks for the amazing review. Dream cars is what we do at Lexus of London :) Thrilled to hear you found yours! Chris Pinelli GM

September 30, 2024

Gent was very knowledgeable and passionate about the Lexus product. He was honest, patient and a real pleasure to deal with. More

by DCLondon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of London responded

Thank you very much!

September 29, 2024

Jillian is a class act sales agent and she was a pleasure to deal with! More

by gcvetkovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Thank you so much John. We will come back again with all our friends and family More

by HF
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Impeccable service from Peter E and crew. My car was taken care of quickly and carefully. Very pleased More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Jillian was amazing. She was very knowledgeable and helpful through the process of our purchase and questions post the delivery of our vehicle. What was really nice w More

by Jan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

John . Thank you so much for all your help . We will refer our friend come to see you More

by Syx
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Oct 02, 2024 -

Lexus of London responded

Thanks for the review and the referrals! Chris Pinelli GM

September 24, 2024

Thank you so much for getting the car for me in a timely manner! I really need the car at this time with three babies. More

by Starstar
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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