Reece Benjamin

Lisa Ali was exceptional to work with through my car buying experience at Lexus of London. As a woman buying a new vehicle, I really appreciated having a female Sales Person who listened to my concerns, buying experience at Lexus of London. As a woman buying a new vehicle, I really appreciated having a female Sales Person who listened to my concerns, understood what mattered to me, and genuinely cared about making sure I felt comfortable with my decision. She was incredibly friendly, knowledgeable, professional and thorough. She took the extra time to explain the entire process, all details about features and price, answer my questions, and make sure I understood without ever making me feel rushed or pressured. What stood out most was that she listened to what I needed, understood my concerns (about being a short woman and not fitting well in most cars), and helped me work through the things that were important to me. Excellent buying experience! There is something especially valuable about women helping women, and I truly felt that, throughout the whole process. I am thrilled with my new vechicle! If you're looking for a knowledgeable, trustworthy and professional Sales Person (female) who will listen, explain your options and genuinely look after you throughout the car-buying experience, I highly recommend Lisa Ali at Lexus of London. More

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Lexus of London is a a very top notch dealership. All employees are very helpful and friendly. My sales representative Lisa Ali was amazing very helpful and willing to answer any questions I had. De All employees are very helpful and friendly. My sales representative Lisa Ali was amazing very helpful and willing to answer any questions I had. Definitely a 10/10 More

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Lisa Ali was our advisor and she was very helpful. She made sure she was available for each of our visits (at least three), answered all our questions and guided us through to the conclusion of our pu She made sure she was available for each of our visits (at least three), answered all our questions and guided us through to the conclusion of our purchase. Phone calls were answered directly or returned promptly. She was a pleasure to deal with and made our first experience with Lexus a very positive one. More

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Welcoming staff from the first interaction on the phone to the first contact onsite and everyone we interacted with. The dealership was efficiently laid out and visually appealing. to the first contact onsite and everyone we interacted with. The dealership was efficiently laid out and visually appealing. More

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Extremely proffesional, courteous, efficient and thorough. I would recommend Lisa Ali as a sales rep in a heartbeat. Very pleasant experience dealing with all the staff at Lexus of London thorough. I would recommend Lisa Ali as a sales rep in a heartbeat. Very pleasant experience dealing with all the staff at Lexus of London More

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I feel I got the best deal working with Jillian Cook and Steve Kennedy. I am very impressed with LEXUS. Steve Kennedy. I am very impressed with LEXUS. More

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Jillian was very courteous, professional, and possessed a high degree of product knowledge. Initially, we planned on buying a block heater and power cord; however, she convinced us that a trickle charger wou high degree of product knowledge. Initially, we planned on buying a block heater and power cord; however, she convinced us that a trickle charger would be more appropriate, as we leave the vehicle home when we travel, thus we would not have a dead battery upon arriving home. I would like to also note that our initial purchase was a Rx500h. My lady was unsure of the colour but we purchased the vehicle. After seeing a blue RX on the road, she changed her mind. Contact was made with Jillian and she arranged to stop the sale of the 500h and we ended up buying the 350h. A big thank to Jillian for completing the sale adjustment without any difficulties. I would also like to thank Reece in finance for his assistance and help working out the financing details, and Adam for introducing us to the huge array of electronics in the vehicle and assisting with meshing of the vehicle electronics with the Lexus app on our phones. More

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We just purchased our 2nd new Lexus, this time NX 450h+ from this dealership. Jillian was very kind, patient, and professional. Jillian, Reese, and Chris helped us a lot in getting the right car, and they from this dealership. Jillian was very kind, patient, and professional. Jillian, Reese, and Chris helped us a lot in getting the right car, and they accommodated our request for a loaner car, too. Thank you. More

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Very impressed with the service provide by Rick. He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I wil He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I will continue to shop the with the dealership. More

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Dealership is clean, professional staff, great snacks, knowledgeable, no pressure kind of sales, reliable, genuine knowledgeable, no pressure kind of sales, reliable, genuine More

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