Lisa Ali

Lexus of London, and specifically our advisor Lisa Ali, made our recent purchase a pleasant and seamless process. Definitely talk to Lisa if you are looking for a Lexus in London! made our recent purchase a pleasant and seamless process. Definitely talk to Lisa if you are looking for a Lexus in London! More

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Had an wonderful experience dealing with Lisa at Lexus of London. Thanks for you help London. Thanks for you help More

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We are long time customers of this dealership and this experience certainly confirms our past and current patronage,delivering a quick and painless process. The greeting by Lisa at the beginning was more experience certainly confirms our past and current patronage,delivering a quick and painless process. The greeting by Lisa at the beginning was more than good. Her treatment of us belongs in the superb area. Initially she greeted us and her first action was to make sure we were comfortable in her work area and to go and ensure that it was not someone else’s appointment. She took a minute to find out what our needs were in a car when she identified the need to accommodate a walker. She took me out to the parking lot and showed me an RX .,an NX and aUX. we tried the trunk level in all three the RX 350 was too high , the UX too small all round, but the NX was just right. At that point, we left for the day to consider our options. when we returned. to the Lexus store we were met by Lisa and she came with me for a test drive . After that, we left for the day. I returned the following day, was greeted by Lisa, and we sat down to to negotiate prices and options on the car. At all times, Lisa was prepared, professional, and more than reasonable with the negotiations. In my past life I managed sales and service representatives for Bell Canada and have an appreciation for the value of immediate customer feedback. WELL DONE! To Lisa, and all of the staff, that prepared my car for me and the open road. More

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Our salesperson Lisa ALi was very professional and knowledgeabe and took the time to answer all our questions. Lisa made the whole experience comfortable, enjoyable and stress-free. knowledgeabe and took the time to answer all our questions. Lisa made the whole experience comfortable, enjoyable and stress-free. More

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I had such a great experience buying my RAV4 from Lisa! From the very beginning, she was friendly, helpful, patient and so easy to deal with. I never felt pressured at any point, which made the whole exper From the very beginning, she was friendly, helpful, patient and so easy to deal with. I never felt pressured at any point, which made the whole experience so much more enjoyable. Lisa really took the time to answer my questions, help me through the process and make sure I was completely happy with my purchase. You can tell she genuinely cares about her customers and isn’t just there to make a sale. I absolutely love my RAV4 and I’m so happy with my decision! I would definitely recommend Lisa to anyone looking for a new vehicle. She made what can sometimes be a stressful experience feel easy and exciting. Thanks again, Lisa! More

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My experience with Lexus of London was exceptional! Everyone I worked with, from the receptionists to the tech to taught me about my new vehicle were highly professional. I was especially pleased with Everyone I worked with, from the receptionists to the tech to taught me about my new vehicle were highly professional. I was especially pleased with my interactions wit Lisa Ali who walked me through the process of identifying a car that worked best for myself and family. She was able to present very technical and difficult concepts about the car in a user friendly manner that made it easy to understand. Lisa was also very hospitable and made me feel comfortable throughout the process. She was so warm and hospitable that my children gave her a big hug when we finalized our purchase. I wold definitely recommend working with this dealership and you can ensure that you will be very satisfied with your purchase. More

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Lisa at Lexus of London was absolutely amazing to work with. From start to finish, she was excellent with communication, very transparent, and always made sure I knew exactly what was happening throughout with. From start to finish, she was excellent with communication, very transparent, and always made sure I knew exactly what was happening throughout the process. She was friendly, professional, and incredibly easy to work with. Chris from Financial Services was also fantastic. He made the financing process simple, clear, and stress-free, and was a pleasure to deal with. Adam, the Delivery Specialist, was amazing as well. He took the time to walk us through everything and made the delivery experience smooth and enjoyable. The entire team made the experience a breeze from beginning to end. I would highly recommend Lisa, Chris, Adam, and the team at Lexus of London. Thank you for such a great experience! More

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Buying a new car is a BIG deal for me as I grew up in the car business and have always bought new from my parents. Four minivans … top of the line as dad always said it is only pennies a day to have those co car business and have always bought new from my parents. Four minivans … top of the line as dad always said it is only pennies a day to have those cool options! Since they are gone along with their Chrysler dealership in a small Bruce County town I was left with the awesome task of sourcing ‘new wheels’ with the help of my grown kids. Their research and recommendations took me to Lexus London which proved to be just the place I needed to land. I was thrilled to work with Lisa Ali ! A female selling cars! YES! I could totally identify with her and was so impressed with her knowledge, her friendly professionalism and excellent advice. We found my dream car with the features I wanted, the colour and the interior and landed on the price tag! All with some fun chatter about my prior experiences as a woman trying to buy a car! Lisa confidently lead me through the payment options which shifted my thinking from a cash deal to leasing. What was most impressive was the fact that we could talk cars, talk finance, talk options and my opinion mattered and my knowledge of the car business was acknowledged and celebrated! Lisa was just the person I needed! Lisa was on hand to present my keys after my time with Chris Ouellette, another stellar person who made me feel like a valued customer just like Lisa did. I am loving my LEXI…so far she has impressed me, just like the staff who encouraged anxious me to get in and drive her. Lisa said, ‘Deb, your new car has four wheels and a steering wheel like your old one. Just get in and drive her’! “ I did and I haven’t looked back! Well done Lexus London, Lisa, Chris and Brenden who patiently explained the many awesome operating features. I am still playing and learning… and treating Lexi like gold! More

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Had an excellent experience purchasing new vehicle. Lisa was very helpful, professional and personable when working with her Lisa was very helpful, professional and personable when working with her More

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I had a great experience at Lexus of London. The team was welcoming, and Lisa Ali provided truly exceptional customer service. She was attentive, professional, and made the entire visit smooth a The team was welcoming, and Lisa Ali provided truly exceptional customer service. She was attentive, professional, and made the entire visit smooth and enjoyable. Highly recommend connecting with Lisa for a top‑tier experience. More

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