54 Ontario Kia Dealers

My wife and I had a very pleasant experience when dealing - Keebus

My wife and I had a very pleasant experience when dealing with Avery Melo regarding the purchase of our new Kia. Never felt rushed as he answered all questions to our satisfaction. I would certainly recommend dealing with him. Keith B

Everyone was super friendly and accommodating! - Keiferweldrick

Everyone was super friendly and accommodating! Alec did a great job on showing me all the features of the car, made the transaction very stress free and got me into a car I’ve been wanting! Thankyou Alec and everyone at Durham Kia!

looking and shopping for a vehicle for my parent - gscrawford95

looking and shopping for a vehicle for my parent (Mother). Although still in process of shopping Shane was very pleasant, knowledgeable with him explanation and details to our interests. Would go back to him again when ready to finalize purchase

Leslie is very helpful and smart and professional. - jt.madigan

Leslie is very helpful and smart and professional. A credit to the KIA team. Jim Madigan

Tommy lee in the service dept is super. - wmahmood84

Tommy lee in the service dept is super. Had a poor advisor for my first service but Tommy was spot on with the 2nd service.

427 QEW Kia made the entire experience enjoyable. - Sai

427 QEW Kia made the entire experience enjoyable. The staff were genuinely friendly and I never felt like just another customer.

We were welcomed by AB who professionally walked us - ruthles1154

We were welcomed by AB who professionally walked us through the process of buying a 2027 Sportage PHEV. His friendly and knowledgeable manner made the purchase very easy.

Rashi made purchasing a new Niro hybid nothing but - love to drive

Rashi made purchasing a new Niro hybid nothing but enjoyable. She answered all my questions what a pleasure to work with her. It is the second Kia I have owned from K IA 41 you with please call me7. I will sing your praises for sure. When Rashi was all fininshed with the sale, and said if you have anything I can help please call me. It was heart felt not just words to full up space. I so am enjoying my car. Look forward to many years of driving in comfort. Thank agin Rashi and Lucas for a experience I will not forget. Cheers. Will see me when I need service work done till then,keep up the good job.

The dealership was attentive and provided great - Ron

The dealership was attentive and provided great information. Dorel the sales associate was amazing so much so my daughter and I bought two cars.

I bought a used 2021 Subaru Crosstrek Touring from - Neveragain

I bought a used 2021 Subaru Crosstrek Touring from Georgetown Kia. My mistake was trusting that buying from a large, branded dealership meant I could skip an independent inspection. I repeatedly told my salesperson, Sajad, that this trust was why I was buying from them. Before signing, service and communication were outstanding. Replies often came within minutes, and I praised Sajad to his managers multiple times. After signing, replies took days or required repeated follow-ups. The car had over 110,000 km and limited service history, so I negotiated CVT fluid, differential fluids and spark plugs into the purchase. Separately, their safety inspection identified brake work and a rear strut replacement. They replaced only one rear strut. When they refused my request to replace both, I asked to cancel and was told: “I don’t know what to tell you… I’m sitting here looking at a signed bill of sale.” Pickup was extremely contentious. They repeatedly asked me to sign a document attesting to the vehicle’s history, which I couldn’t verify. Sajad also denied a verbal promise to cover a tire swap. Get every commitment in writing. I heard laboured starting in their parking lot at pickup. Already upset and unwilling to spend more time there, I recorded a video before leaving and emailed Sajad the next day. I also reported non-working gear-selector lights after discovering them that evening. The car had been running during my test drive, so I hadn’t heard it start beforehand. After several messages, I sent an independent battery test on October 19 that explicitly stated “BAD & REPLACE.” The shop identified the battery as the cause of the slow cranking. Georgetown Kia refused replacement, despite my having documented the starting problem before leaving their lot. On November 10, they had me drive from Guelph to Georgetown for their own test. Their printout showed 46% charge, described the charge condition as “Poor,” and instructed “charge and retest.” This did not establish whether the battery needed replacement, yet I was sent home without a resolution. The service manager told me that if the car starts, that is enough to pass safety and they had fulfilled their obligation. When I asked whether they were comfortable selling a car with a defective battery, he said yes. I lost my temper and used some unkind words. I own that. He told me to leave and threatened to have me trespassed. I said I would leave once my keys were returned. I’m now facing a quoted $500-plus battery replacement for a starting problem documented on pickup day. Having already provided a video, an independent test and weeks of messages, being asked to make that trip only to receive no resolution was especially frustrating. I understand I bought a used car. What disappointed me was the contrast between the assurances and responsiveness before signing and the experience afterwards. I would not buy here again. If you do, get an independent inspection before signing and every promise in writing.

Great experience with the staff in making the process of - john4177

Great experience with the staff in making the process of buying simple. Could have done better at detailing on pickup day. Vehicle is everything that I hoped for.

Amazing customer relationship I was very well welcomed - tomy.franklin22

Amazing customer relationship I was very well welcomed until I drove home with my new sportage car.

​If I could give more than 5 stars, I would! - Mary/James

​If I could give more than 5 stars, I would! Rony Toma made buying my Seltos the easiest and most enjoyable car-shopping experience I’ve ever had. From the moment I walked into Kia of xx. Catharines, there was zero pressure. He took the time to listen to exactly what I needed, answered every single question, and made sure I felt confident every step of the way. If you’re looking for someone honest, knowledgeable, and genuinely focused on getting you into the right car, go see Rony!

Kia in general is an awful company. - hello

Kia in general is an awful company. This particular dealership is terrible - unhelpful salespeople and a service department that cannot complete work correctly. There is an open recall on our vehicle which resulted in leaking oil and now a damaged engine. We were not advised of the recall and now Kia refuses to assist us in fixing our vehicle (2021 Seltos).

I am deeply disappointed by my experience working at - wearebaseballfans

I am deeply disappointed by my experience working at Cambridge Kia. Based on my experience, I felt that employees were expected to work well beyond their scheduled eight-hour day, often closer to 12 hours, without compensation that reflected those additional expectations. I also experienced significant concerns regarding compensation. In my view, commissions were not paid as I understood my employment agreement, leaving me feeling undervalued and misled. What disappointed me most was the overall treatment of employees. Respect, transparency, and integrity are essential in any workplace, and unfortunately I did not experience those values here. If you have a moral compass, I would seriously reconsider purchasing or working for this company. The atmosphere left me feeling that employees were viewed as expendable rather than appreciated for their hard work and dedication. I hope ownership takes an honest look at how staff are treated and makes immediate meaningful changes. Employees deserve to be paid fairly, treated with respect, and have the terms of their employment honored. I politely asked that they make this right. A President individual assured me he would make sure the 401 Group handled everything correctly on their end. This morning my paystub reflected their lack of care in regards to taking care of their employees. I will consider removing this review when they make things right today.

It was a great experience at Plaza Kia, Sales team was - Sah2308

It was a great experience at Plaza Kia, Sales team was very professional and knowledgeable.

At the time of my car delivery, it was explicitly agreed - sharonlynnstrader

At the time of my car delivery, it was explicitly agreed that my $500 credit card deposit would be refunded back to my card rather than applied to the vehicle transaction. After waiting a couple of weeks and seeing no refund on my statement, I called and spoke directly with the financial officer I was dealing with. Sully assured me that my refund was being processed and that a physical cheque was being sent to me in the mail. After waiting another week and a half with nothing arriving in the mail, I called back. A different representative looked into it and gave me completely conflicting information—claiming the money had actually been applied to the price of the car instead. I requested a finalized copy of my Bill of Sale which was to be emailed the next day, to verify this but that paperwork was never sent. Furthermore, I have left subsequent messages for my finance officer to clarify these contradictions, and my calls are now being completely ignored, as is a complaint sent directly to Dilawri support. I know that errors happen, and if it was a genuine mistake on the paperwork, that is fine—but the lack of transparency, broken promises, and complete refusal to return a customer's phone calls is highly unprofessional, especially after spending $50,000 on a vehicle. I cannot recommend this dealership to anyone looking for a reliable, professional experience and will likely not trade-up or shop there in the future 

Cory Emily Sajae and the whole service team are amazing. - Maureen Moynahan

Cory Emily Sajae and the whole service team are amazing. Super helpful, listened to my concerns, helped find best solutions, and were ready to help immediately. Highly recommend. Thank you for all you do!!!

Terrible place to go for service. - Don't go to Barrie Kia.

Terrible place to go for service. They will take weeks to fix a common problem and will not care. I called every other day and they would just tell me "we hope to look at it tomorrow " I had to rent a car for over three weeks while waiting for them to do a warranty repair. Go anywhere else if you can. On top of this they would not honour a kia protection plan that covers some of the rental costs. They just gave me the run around until it wasn't worth my time anymore. STAY AWAY!

I recommended this service centre but I am very - Dorcas Sampson

I recommended this service centre but I am very disappointed with today's visit. I came in for a service for my car, which I paid for. The customer sales manager said that if I traded in my car that day for a new car, he would honor the payment for my next service (this would be my new car). However, when I came in today, that payment was not honored. It had not been noted on file either. I ended up paying for today's service when I had already paid the last time. This is my third purchase of a car from this dealership, and I was very upset and disappointed.

If I could give it a zero, I would! - Boooo Boyer

If I could give it a zero, I would! Service Department is terrible. Replace Daniel cause he is seriously hurting your reputation Boyer KIA!

I rarely leave negative reviews, but after this - HUGO

I rarely leave negative reviews, but after this experience, I feel it's important to share it so others know what to expect. It took nearly two months of back-and-forth to complete the purchase of our vehicle from Leggat Kia. After all that time, we were excited to finally take delivery of a vehicle costing over $60,000. Unfortunately, our excitement disappeared almost immediately when we discovered that the Lane Keep Assist system was not functioning properly. What was even more disappointing than the issue itself was the response from the dealership. Rather than working with us to resolve a legitimate concern, we were met with resistance. When I raised the issue, Aarun Wissa's attitude was dismissive and, at times, quite rude. To his credit, Sales Manager Soheil stepped in and genuinely attempted to help, but despite his efforts, the issue was never satisfactorily resolved. I've purchased more than 40 vehicles over my lifetime (and no, I'm not a dealer), so I have a fair amount of experience dealing with salespeople and dealerships. Without hesitation, I can say this was one of the poorest buying experiences I've had. Throughout the sales process, Aarun made numerous promises to earn the sale. In particular, he encouraged me to sell one of my collector cars directly to him, assuring me that he would make up the difference through the purchase of the new vehicle. Once the deal was completed, however, those promises disappeared. It became clear that the commitments made during the sales process were simply not honored afterward. Buying a vehicle is about more than signing paperwork. It's about trust, honesty, and standing behind your customer after the sale. Unfortunately, I did not experience any of those qualities here. Leggat Kia has lost my business, and I would not purchase another vehicle from this dealership. I also cannot recommend working with Aarun Wissa based on my experience. There are many dealerships and many sales professionals who value long-term relationships over short-term sales. Based on what I experienced, I would encourage prospective buyers to consider those alternatives.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Very professional and polite. - Sari

Very professional and polite. They always let me know what I need and don't lie about me not needing it right that minute. My car is always taken in almost as soon as I arrive. The Dealership is always clean, with a nice place to sit. They have coffee and a vending machine. This is the only Dealership I have ever trusted with my car. And not all Kia Dealerships are created equal! Cars cost alot of money and Dealerships SHOULD look after their customers. Fortunately I'm with a Dealership that cares very much about their Customers. And I thank them every time my car goes in for Service. I truly have nothing bad to say about anyone there and believe me, I am the first one to complain if there is something to complain about.

Never take your car to this dealership for maintenance. - Majd

Never take your car to this dealership for maintenance. They will overcharge you and do little to nothing to fix the actual issues. Their inspections are not professional—they seem more focused on pushing you to buy a new car than properly servicing your current one. The service team, including the manager, are impolite and unprofessional. They literally told me not to come back and said I was “freaking people out” just because I asked for the inspection report and didn’t want to pay without receiving it. The technician claimed the wiper motor was damaged and needed replacement, quoting me hundreds of dollars. However, I showed him that one wiper was working. I then took the car to another shop, and they simply tightened the other wiper—everything worked perfectly, and they didn’t even charge me. Meanwhile, this dealership wanted to charge $170 for the inspection alone, plus hundreds more for unnecessary repairs.

Just drove home in our new second hand Kia Sportage 2021 - fanzotina

Just drove home in our new second hand Kia Sportage 2021 RED. Love the car. The service was exceptional, truly. Our sales rep was Winston - his mother must be so proud. Charming, polite, patient and very knowledgeable. Even upon pickup a week later he was not in any rush to show us how the vehicle operates and didn't let us leave until we felt comfortable. This car had a small interior odour issue which they rectified to my delight. Spotless.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.

Lack of diagnostic of car, complaint for hydraulic issue - Asif Sadruddin

Lack of diagnostic of car, complaint for hydraulic issue (cylinder within warranty), they checked brake, rotor, and caliper. The comments were because I changed the pads from the outside, which is not working with the Rotor (complete nonsense). The Calipher was leaking and they are willing to replace it as the car is under warranty, however, no parts were available in the parts section, they have to order it and the parts will come after one week. They charged me diagnostic fees. I replace the Calipher from outside in one day. The hydraulic problem didn't resolved. I went again with my mechanic and explained on Saturday, they gave me an appointment for Monday. I dropped the car and this time they took the drive and finally found the issue, I was correct, it was a Cylinder issue, kept the car for 2 days due to parts coming from Vancouver. Now, I am asking for a refund of the diagnostic fees they charged me for an incomplete diagnostic. The receptionist wrote an email to the service manager who was supposed to contact me, but unfortunately no response from Bessada Kia. My car went 2 times in 6 months, one for the water pump and the second for the master cylinder, both under warranty. The question: Is KIA a reliable car? within 3 years Water pump, caliper, and master cylinder were replaced, due to poor-quality parts.

I returned to Cardinal Kia again to purchase another new - charlenepasquini

I returned to Cardinal Kia again to purchase another new car and met with Kirk, my 'go to' salesman. As in the past Kirk was proffessional and addressed all my needs. I also met with Majid, Manager, to finalize the car and he was as always sincere and heard my needs . The final team player, Durda explained the paperwork with detail and care. I will continue to make this Dealership and their caring team my first choice. Thank again everyone