63 Ontario Kia Dealers

very happy here at Lockwood kia, highly recommend coming - averymelo

very happy here at Lockwood kia, highly recommend coming in to take a look at everything

Everyone was super friendly and accommodating! - Keiferweldrick

Everyone was super friendly and accommodating! Alec did a great job on showing me all the features of the car, made the transaction very stress free and got me into a car I’ve been wanting! Thankyou Alec and everyone at Durham Kia!

Review Rating: 1/5 Stars Employees Dealt With: Greg - Slim

Review Rating: 1/5 Stars Employees Dealt With: Greg Chisholm (Service Manager), Leslie Cooper / Service Staff I am deeply disappointed with the level of care and customer service provided by the service department at 401 Dixie Kia. Over my last two visits, a clear and frustrating pattern has emerged: every single time I bring my vehicle in for service, I leave the dealership with a completely new, unaddressed issue that wasn't there before. The first time this happened, the secondary issue was only minimally and poorly rectified after I left initial feedback. My second visit has left me with an outstanding issue that has yet to be resolved, and the dealership's complete breakdown in communication since then is unacceptable. I have given this establishment multiple opportunities to make things right. I filled out three separate service surveys detailing my experience, expecting a standard customer care follow-up. Silence. I then escalated the matter directly by emailing the Service Manager, Greg Chisholm, to his personal dealership email to explain the situation. He has completely ignored my email and has failed to return my phone calls. To complement the lack of leadership from management, the front-line female service staff member I dealt with was incredibly dismissive and condescending when I brought up my concerns. Leaving a client with a malfunctioning vehicle after a service appointment is bad enough, but completely stonewalling them when they look for a resolution is terrible business practice. I highly recommend taking your vehicle elsewhere for maintenance if you expect basic competence, professional communication, and managerial accountability.

I'm enjoying the 2022 Elantra that we purchased from Kia - edgreengrass

I'm enjoying the 2022 Elantra that we purchased from Kia Kingston. There was a delay getting the car but that was not the Dealership fault. Taylor was very friendly and knowledgeable..Thank you to Mohamed for getting the finance side through. Thank you and yes I would recommend Kia Kingston .

Abdalla helped me picking my car and was very helpful. - uzairi807

Abdalla helped me picking my car and was very helpful. They also made sure that I get the best deal.

I have no complaints, good customer service. - ephras

I have no complaints, good customer service. The workers are friendly and welcoming. Will always come back.

After one visit original problem was not fixed, but they - gz3man

After one visit original problem was not fixed, but they took it in immediately and was fixed by next day.

We’ve been dealing with Georgetown Kia for over 10 years - Denise

We’ve been dealing with Georgetown Kia for over 10 years and have had the pleasure of dealing with Mohsin. He is honest, pleasant and goes above and beyond to make our transition seemless. This is our 4th vehicle we’ve gotten through mohsin, whom we consider family , . And we will be loyal customers to him and Georgetown Kia with their great service for as long as we are buying vehicles. We will certainly promote them both to family and friends. So happy with our Georgetown family. Denise MacEachern

Excellent customer service and friendly staff they gave - alihaider3845

Excellent customer service and friendly staff they gave us the best deal possible and thanks you priya for their really nice customer service

This has been one of the greatest dealership experiences - fsearles

This has been one of the greatest dealership experiences I've ever had. Mr Kahn was an amazing salesman and will always have my business.

Quickly completed the service as per the scheduled time. - ronniewalia1

Quickly completed the service as per the scheduled time. It was very timely and Convenient

Purchased a used SUV from Orleans Kia. - zachg

Purchased a used SUV from Orleans Kia. First week of owner ship the transmission failed. Orleans Kia did absolutely nothing to help or make the issue resolved. Was lied to over and over. Now stuck with a $40k lemon. Orleans Kia does not stand behind what they sell. Avoid at all cost!

We were shopping multiple places and this place has the - Weston

We were shopping multiple places and this place has the colour and model we wanted. Kia Sportage is awesome. Thanks. I will see you guys later.

I was at kia of newmarket today and I got the best - peyman bakhtiarpour

I was at kia of newmarket today and I got the best service of my life. Zaeem took care of me from beginning to end and boy, what a gentleman and what a service. Kia, you got a customer for life. Thank you

I am deeply disappointed by my experience working at - wearebaseballfans

I am deeply disappointed by my experience working at Cambridge Kia. Based on my experience, I felt that employees were expected to work well beyond their scheduled eight-hour day, often closer to 12 hours, without compensation that reflected those additional expectations. I also experienced significant concerns regarding compensation. In my view, commissions were not paid as I understood my employment agreement, leaving me feeling undervalued and misled. What disappointed me most was the overall treatment of employees. Respect, transparency, and integrity are essential in any workplace, and unfortunately I did not experience those values here. If you have a moral compass, I would seriously reconsider purchasing or working for this company. The atmosphere left me feeling that employees were viewed as expendable rather than appreciated for their hard work and dedication. I hope ownership takes an honest look at how staff are treated and makes immediate meaningful changes. Employees deserve to be paid fairly, treated with respect, and have the terms of their employment honored. I politely asked that they make this right. A President individual assured me he would make sure the 401 Group handled everything correctly on their end. This morning my paystub reflected their lack of care in regards to taking care of their employees. I will consider removing this review when they make things right today.

2 cars there - 1st for 10 months, car was new with 3500km - bernard

2 cars there - 1st for 10 months, car was new with 3500km after 3 weeks, towed there and ended up major issues. Told under warranty then other problem appeared and now they say we have to pay $19,522k - 2nd car towed there Dec 22nd when asked in June status, they said not here - no keys no file, but yet we have proof that roadside assistance brought there - I had to tell service advisor to go into his parking found the car. So for 6 months, this car was in there lot, no one care! and still not fix. In my 15+years managing large fleet, this is by far my worst experience.

After very proudly owning four different Kias over the - Ali

After very proudly owning four different Kias over the years—two of them purchased brand new—I never imagined I'd be writing a review like this. Unfortunately, my experience at Barrie Kia and the level of service I received has ensured that I will never purchase another Kia nor will I ever recommend them to others. My 2015 Kia Optima Hybrid was at Barrie Kia for just under 3 weeks. The repair was eventually completed yesterday, but the communication throughout the process was unacceptable. I repeatedly had to chase for updates, was given multiple promised completion dates that were missed, and was even contacted once about another customer's vehicle due to apparent confusion. I escalated my concerns to both dealership management and Kia Canada before I finally started receiving callbacks. Despite being told the required part had arrived and that the repair would be completed on multiple occasions, I later discovered the vehicle had not even been worked on. The repair itself appears to be fine, but the sheer level of incompetence in communication and service coordination made this one of the most frustrating customer service experiences I've ever had. To top everything off, when I picked up my vehicle, there was no acknowledgment or apology for what had occurred, despite the multiple escalations and the impact this situation had on my family. That lack of accountability was every bit as disappointing as the service itself.

i would like to compliment plaza kia on your excellent - paulinealbaum0

i would like to compliment plaza kia on your excellent service. i brought my car in for service and immediate action was taken to look after the necessary problem. My compliments to your service man Cliff. thank you

We bought car 11 months ago from Mississauga Kia. - Urja2407

We bought car 11 months ago from Mississauga Kia. Sales are so impressive and makes all false promises. They told us for 3 complimentary services. When I came fo service they keep playing ping pong between departments and no solution after 2 hours waiting and waiting and they told me my bill of sale has no detail etc. told me to wait for finance team to come and review signed docs. After waiting one hour I was told either I pay for oil change and get it done. As their team members are still not in office and they have no solution to this. This is the worst dealership ever in my life. I have protection package included and now they are saying may be if something handwritten on paper, they don’t have copy. So I will have to go home and check my paperwork and show them prof. Being big company- don’t they have on profile what is included and what not. NEVER buy or go for service here.

Cory Emily Sajae and the whole service team are amazing. - Maureen Moynahan

Cory Emily Sajae and the whole service team are amazing. Super helpful, listened to my concerns, helped find best solutions, and were ready to help immediately. Highly recommend. Thank you for all you do!!!

If I could give it a zero, I would! - Boooo Boyer

If I could give it a zero, I would! Service Department is terrible. Replace Daniel cause he is seriously hurting your reputation Boyer KIA!

I rarely leave negative reviews, but after this - HUGO

I rarely leave negative reviews, but after this experience, I feel it's important to share it so others know what to expect. It took nearly two months of back-and-forth to complete the purchase of our vehicle from Leggat Kia. After all that time, we were excited to finally take delivery of a vehicle costing over $60,000. Unfortunately, our excitement disappeared almost immediately when we discovered that the Lane Keep Assist system was not functioning properly. What was even more disappointing than the issue itself was the response from the dealership. Rather than working with us to resolve a legitimate concern, we were met with resistance. When I raised the issue, Aarun Wissa's attitude was dismissive and, at times, quite rude. To his credit, Sales Manager Soheil stepped in and genuinely attempted to help, but despite his efforts, the issue was never satisfactorily resolved. I've purchased more than 40 vehicles over my lifetime (and no, I'm not a dealer), so I have a fair amount of experience dealing with salespeople and dealerships. Without hesitation, I can say this was one of the poorest buying experiences I've had. Throughout the sales process, Aarun made numerous promises to earn the sale. In particular, he encouraged me to sell one of my collector cars directly to him, assuring me that he would make up the difference through the purchase of the new vehicle. Once the deal was completed, however, those promises disappeared. It became clear that the commitments made during the sales process were simply not honored afterward. Buying a vehicle is about more than signing paperwork. It's about trust, honesty, and standing behind your customer after the sale. Unfortunately, I did not experience any of those qualities here. Leggat Kia has lost my business, and I would not purchase another vehicle from this dealership. I also cannot recommend working with Aarun Wissa based on my experience. There are many dealerships and many sales professionals who value long-term relationships over short-term sales. Based on what I experienced, I would encourage prospective buyers to consider those alternatives.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Very professional and polite. - Sari

Very professional and polite. They always let me know what I need and don't lie about me not needing it right that minute. My car is always taken in almost as soon as I arrive. The Dealership is always clean, with a nice place to sit. They have coffee and a vending machine. This is the only Dealership I have ever trusted with my car. And not all Kia Dealerships are created equal! Cars cost alot of money and Dealerships SHOULD look after their customers. Fortunately I'm with a Dealership that cares very much about their Customers. And I thank them every time my car goes in for Service. I truly have nothing bad to say about anyone there and believe me, I am the first one to complain if there is something to complain about.

Never take your car to this dealership for maintenance. - Majd

Never take your car to this dealership for maintenance. They will overcharge you and do little to nothing to fix the actual issues. Their inspections are not professional—they seem more focused on pushing you to buy a new car than properly servicing your current one. The service team, including the manager, are impolite and unprofessional. They literally told me not to come back and said I was “freaking people out” just because I asked for the inspection report and didn’t want to pay without receiving it. The technician claimed the wiper motor was damaged and needed replacement, quoting me hundreds of dollars. However, I showed him that one wiper was working. I then took the car to another shop, and they simply tightened the other wiper—everything worked perfectly, and they didn’t even charge me. Meanwhile, this dealership wanted to charge $170 for the inspection alone, plus hundreds more for unnecessary repairs.

Just drove home in our new second hand Kia Sportage 2021 - fanzotina

Just drove home in our new second hand Kia Sportage 2021 RED. Love the car. The service was exceptional, truly. Our sales rep was Winston - his mother must be so proud. Charming, polite, patient and very knowledgeable. Even upon pickup a week later he was not in any rush to show us how the vehicle operates and didn't let us leave until we felt comfortable. This car had a small interior odour issue which they rectified to my delight. Spotless.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.

Lack of diagnostic of car, complaint for hydraulic issue - Asif Sadruddin

Lack of diagnostic of car, complaint for hydraulic issue (cylinder within warranty), they checked brake, rotor, and caliper. The comments were because I changed the pads from the outside, which is not working with the Rotor (complete nonsense). The Calipher was leaking and they are willing to replace it as the car is under warranty, however, no parts were available in the parts section, they have to order it and the parts will come after one week. They charged me diagnostic fees. I replace the Calipher from outside in one day. The hydraulic problem didn't resolved. I went again with my mechanic and explained on Saturday, they gave me an appointment for Monday. I dropped the car and this time they took the drive and finally found the issue, I was correct, it was a Cylinder issue, kept the car for 2 days due to parts coming from Vancouver. Now, I am asking for a refund of the diagnostic fees they charged me for an incomplete diagnostic. The receptionist wrote an email to the service manager who was supposed to contact me, but unfortunately no response from Bessada Kia. My car went 2 times in 6 months, one for the water pump and the second for the master cylinder, both under warranty. The question: Is KIA a reliable car? within 3 years Water pump, caliper, and master cylinder were replaced, due to poor-quality parts.

I returned to Cardinal Kia again to purchase another new - charlenepasquini

I returned to Cardinal Kia again to purchase another new car and met with Kirk, my 'go to' salesman. As in the past Kirk was proffessional and addressed all my needs. I also met with Majid, Manager, to finalize the car and he was as always sincere and heard my needs . The final team player, Durda explained the paperwork with detail and care. I will continue to make this Dealership and their caring team my first choice. Thank again everyone