54 Ontario Kia Dealers

Had an amazing experience with their customer service - Focarino

Had an amazing experience with their customer service dealing with Filip Menezes I am very impressed with how they dealt with my request. Rosario Focarino

Alex and Dean gave excellent service when we dropped in - boblizcampbell

Alex and Dean gave excellent service when we dropped in recently, with no appointment, having seen ad in Auto Trader. Totally satisfied with trade in of our 2018 Toyota Prius Plug-in Hybrid for 2026 Toyota Prius Plug-in XSE Premium. Understand previous owner of our 2026 Toyota Prius dealt it in for a Kia SUV. Lucky for us! Team welcoming and professional.

Bought two Kias - a 2026 Niro EV Wind Plus from Cobourg - rjleblanc60

Bought two Kias - a 2026 Niro EV Wind Plus from Cobourg Kia and an EV5 from Lindsay Kia. Salesman James in Cobourg was good and manager Carter in Lindsay even better. Where Cobourg lost points is on the Plaza Auto Group additional cost of almost $1,000 on the contract for a security label (three years) and tire coverage for a year (really a half year if you buy your own winter tires). Buyer beware. This additional fee wasn't included by Lindsay on the EV5 purchase. Never formally met the manager in Cobourg.

Vehicle is 9 years old. - wespog

Vehicle is 9 years old. Had a major engine issue. The team fixed it under warranty extension, no hassles. Great service.

I recently had a disappointing experience with Foster Kia - ernestoandrade86

I recently had a disappointing experience with Foster Kia when trading in my 2019 Kia Forte that I bought in the same place in 2022 for a new car in April 2024. I was initially promised a trade-in value of $15,000 CAD for my vehicle. However, when the paperwork was finalized, I discovered that only $10,000 CAD was credited towards my new car purchase. Upon questioning this discrepancy, I was told by the representative that the remaining $5,000 CAD would be applied as a tax discount. Several months later, I realized that this discount was never applied. When I reached out to the dealership for clarification, they informed me that the $10,000 CAD was the actual market value of my car, which contradicted the initial agreement. The seller first told me that there was a discount on taxes and then told me that the value was what the market was saying, he contradicted himself all the time. I feel ripped off. This experience has left me feeling misled and frustrated. The lack of transparency and follow-through on their promises is concerning, I feel scammed.

Absolutely the worst customer service one could imagine. - Just want good service

Absolutely the worst customer service one could imagine. They are not interested in maintaining any customer loyalty. Warranty work is pushed aside as they don’t appear to want to accept warranty issues. The service department is useless on offering any assistance and this includes the service manager. An extremely disappointing customer experience. Think twice before going to Milton KIA and purchasing a Kia

This dealership has made an unreasonable charge calling - Doumar5466

This dealership has made an unreasonable charge calling it supplies of close too $47 dollars in supplies i asked what they could use that was that expensive a gentleman came out of an office and suggested hand wipes or oil wipe cloth plus env $ 5.25 to recycle the 2front struts : ( this customer thinks they are padding there bills to make greater profit : ( Plus if I could post pics of my White Color 2011 kis soul after it was delivered to the finished yard(no quality controll) my wife and I had to wipe the hand prints(black grease) stains from our front fenders and driver's door before entering our vehicle I must say the staff was great : ) just service/pricing makes this a BAD experience!! : (

I purchased a 2022 Kia Soul GT Line in March of 2025. - Peter

I purchased a 2022 Kia Soul GT Line in March of 2025. My sales person was Geovany Martinez. He had great product knowledge and was very professional. I would not hesitate to recommend him to friends. I will definitely purchase my next vehicle from him.

I bought a truck from Lindsay Kia Sept 26 2022. - rmacinnes

I bought a truck from Lindsay Kia Sept 26 2022. At which time I was talked into a great warranty that would be 120,000 km's on top of the 97,443 km's already on the truck. Taxes in, the truck cost me $69,209.00 1 year and 4 months later the engine blew up, pistons on the road and lit on fire. I called Lindsay Kia and explained the situation. The salesman Mack told me as I was at 122,000 km's now I had no coverage and to claim insurance and buy another truck off him. Not happy with this answer I went to another sales man at the same Dealership who told me they would come to my house, which is 2 mins drive away, and assess the truck for trade in as I was losing work not being able to drive there. 3 days passed after the date he was to show up so I called them back only to be told he was too busy making sales and he would try and see me Saturday instead of the previous Monday. Monday came and no one shows up or calls. A lady from the service Department tried to get me my warranty money back but they told me I needed to have the warranty and not use it for 4 years past the date of purchase to get a portion of the money back. So now I need to come up with $10,000 for a replacement engine and have a $70,000 lawn ornament that I am making by-weekly payments on still so I can keep a decent credit rating , put and engine in my truck and trade it to a real dealership that cares before something else breaks on it. I do not recommend anyone dealing with Lindsay Kia or 401 Auto through Lindsay Kia as you (the customer) are not in there best interests.

Buyer beware! - Jerry

Buyer beware! They con you into buying and make empty promises. Nothing but complaints here. I wish I knew this site existed before I purchased. Shop elsewhere and save the aggrevation and your hard working money.

Worst car buying experience I have ever had. - terryn408

Worst car buying experience I have ever had. To me Nitin is a bully who tends to talk over you and intimidates. My car was not cleaned properly and I was told my standards were too high.

This dealership refused to fix my 2023 Sportage after 7-8 - Buyer beware

This dealership refused to fix my 2023 Sportage after 7-8 months of repairs. Because they can't figure out how to fix my Sportage that is making a rattling noise when accelerating, are now saying it's normal. Buyer beware!!!

Great! - Diane

Great! Awesome staff. Ask for Jorge or Jeff. The owners here are top notch people.

By far the best Kia dealership I’ve been to! - amanda_

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

If I could give zero stars, I would. - ChadN

If I could give zero stars, I would. My father drove two hours from Amherstburg to Lambton Kia to buy a used Sportage, and we experienced terrible service, false advertising, and classic bait-and-switch pricing. Here is exactly what went wrong: - Bait-and-Switch Pricing: We were promised an out-the-door price of $34,000 by our first salesman, Rob, before making the long drive. After our test drive, Rob disappeared. A second salesperson, Sean, and the manager refused to honor the $34k, bumped the price to $34,500, and claimed Rob never got the original price 'officially approved.' - False Advertising: The online listing boasted features like a sunroof and a leather heated steering wheel. The car had neither. Rob casually blamed it on a mix-up with another vehicle's description. - Hidden Damage: The car had multiple dents that were conveniently excluded from the online photos. - Conflicting Vehicle History: Rob gave us a story about how the car was a local trade-in from an older woman. Sean later admitted they had zero history on the car and it wasn't even bought or serviced there. - Terrible Customer Service: After stringing us along and trying to hike the price, we walked out. It has been a week and neither Rob, Sean, nor management have bothered to follow up. They clearly do not value their customers' time or business. Avoid Lambton Kia.

Worst dealership in London area, period! - F150

Worst dealership in London area, period!!! After buying a truck from them, mechanic stole my wheel locks, broke my toms sensor and put so much anti seize on my front hubs and wheel lugs like it was going out of style. Service admit to messing my tire pressure monitoring sensor and replaced it but after 3 hours of waiting for the incompetent tech that was just running my truck all that time doing nothing, I made a comment to a service advisor that the tech don't have a clue how to reset Toyotas tpms system. In the meantime I googled it, it said to press the tpms button under the steering wheel for 10 sec !!!! Just wait it gets better. 3 hours in, I was running late for my other appointment, here comes the big shot manager that I never saw hefore. He spoke with some other rude dude that suppose to be a parts manager, and eventually finds out that l was disappointed with their service technician that was running my truck for literally 3 hours doing nothing! So this so called big shot manager, without saying one word to me before just started to yell "get ou! Get out!! What a impeccable site of customer service, manager that holds the same name as the "owner" of this dealership!!!Let's call him Zamir S. How a guy like that can run his mouth with zero holdbacks in front of and to a paying customers is beyond me, unless he's the owners family !!! Funny I read the owners statement on their website about community, family, people etc etc. What a bunch of lies! If those are his life and business virtues and you have employees like this Zamir dude, I feel sorry for you and your dealerships future. Btw, after that explosion of professionalism from Zamir, he called Toyota dealership where I suppose to pick up my stolen wheel locks and cancel the payment for them lol!!! Thief in my book!! I have text messages, pictures from the day that we bought the truck to the day when we picked it up, admission of wrong doing, bam he still stole them in the end lol. This awesome manager got himself and nice review for a lousy $100 wheel locks, pathetic xxx!! I will post this story on every forum I can get my hands on, and I’m on plenty being a car guy. So I guess bad publicity is good publicity?? Or something like this!!! So happy I paid cash and don t have to deal with them ever again!!! Btw, looks like same ownership and management on the Hyundai site of the parking lot so please be careful. Take your money somewhere else, plenty of dealers around. Good luck

Excellent sales and customer service strongly recommend - denise scott

Excellent sales and customer service strongly recommend them to a friend. Friendly people best service

I Brought my Kia Sorento in for a repair for the trailer - 4bwarren

I Brought my Kia Sorento in for a repair for the trailer lights not working. They did the repair and charged $388.64. I also told them I had the extended protection plan and they confirmed that with my VIN. When I got home and checked my records for my 5 year/200,000 km Breakdown Protection Plan, I see that the wiring harnesses installed at purchase, are covered. I also see that it is also part of a safety recall, #RC170, and even mentioned the same part number they replaced. I called Muskoka Kia and spoke the service department and they deny the coverage and wouldn't reimburse me. I then called Kia Protection department, and they advised it Was in fact covered, and they Would reimburse me. Obviously, Muskoka Kia Service Department people aren't Properly informed, and should have done more to verify the coverage I have. Had they done that, they should have quickly reimbursed me for the charges that I paid! DONT GO TO SERVICE DEPT!

Came in to have a rattle checked plus get an overpriced - Unhappy

Came in to have a rattle checked plus get an overpriced oil change. What I got was a refusal to check the rattle and an oil change so bad that it leaked all over my driveway. To make matters worse the service manager refused to respond to numerous requests from me. I wish the ratings started at zero because that better describes my experience. I'd never buy or service my vehicles at that place ever again!

First time Kia buyer. - lynnepgeorge

First time Kia buyer. The salesman Bill was amazing however some items on the contact weren't fulfilled. I had major communication issues with Pat , not returning call, answering questions on time , returning emails etc. Also emailed owner twice with no response. Wouldn't buy from this dealership again.

Kia Sudbury gave me a fair deal on my trade-in 7+ years - Phil

Kia Sudbury gave me a fair deal on my trade-in 7+ years ago, and have done a great job maintaining my Rondo. They are a very busy garage, so book services in advance, but they are always prepped and ready to work when i arrive on sched.

As electric cars become more common, I think people will... - NofGTA

As electric cars become more common, I think people will discover that finding a dealership that can be relied on is very difficult due to the new technologies involved. So if people need a dealership that is great with electric cars, I have had nothing but excellent customer/technical service from Orangeville Kia. I bought my 2020 EV there and they also are very fair about pricing.

Terrible experience. - clmcgriskin

Terrible experience. Should have walked away from the start. Salesperson was quite indifferent to me being there. He didn't make sure I was informed about the vehicle I was looking at, or satisfied with it. I ended up getting a van I hate because of a front windshield defrosting system that obscures my vision. I bought this because my family really needed a new van, and the dealership told me it was the last one they had coming in any time soon. I foolishly said I would take it, and the salesperson made no attempt to make sure it was what I would be comfortable with. Never buying another vehicle here again if I can help it.