63 Ontario Kia Dealers

I feel welcome by the manager and everyone who works - Bernard Lalonde

I feel welcome by the manager and everyone who works there. The service was prompt and on time and very much to my satisfaction. The staff are friendly and polite and know what they are doing. I have purchased two vehicles there so far and my purchase experience has been excellent. This is a great dealership to do business with. I am very satisfied.

Tremendous experience with service advisor Kevin Mangal. - Jason G

Tremendous experience with service advisor Kevin Mangal. His honesty and integrity earned my business. I suggest seeing him, he is patient soft spoken and explains everything by the book. Thank you Kevin I will see you again for my next service. Jason G

very attentive to customers needs. - ajwarr

very attentive to customers needs. always on time with service matters. pleasant & friendly staff. explain everything fully.

Great experience with the vehicle financing process and - aalden

Great experience with the vehicle financing process and with final vehicle pricing, settings the account

Work was done at the quoted price. - tscman

Work was done at the quoted price. Personal is friendly and efficient. Customer Lounge is clean and comfortable. Shuttle service was friendly and timely.

My experience was pleasant and stress fee. - m_ch413

My experience was pleasant and stress fee. I got my car 5 days later. Perfect.

positive experience with this dealer i met kyle who - bravehart

positive experience with this dealer i met kyle who showed me the car showed all the options and had a test drive and bought the car rans went over all the options available for extended warranties picked up the car and met with kyle again revied all the car options again very happy with this dealership and highly recommend if your looking for a car

Sales team and management at the dealership was very easy - Jimmy

Sales team and management at the dealership was very easy and enjoyable to work with. I got a great deal on my car and turn around was quick.

Have had a few issues with people getting back to me - Barb

Have had a few issues with people getting back to me about issues. Say they will call back and don't. Still presently waiting a week now on Paige with an issue.

Used vehicle had undisclosed damages. - spitboxah

Used vehicle had undisclosed damages. Detail was not done at all. Key fob taped together hidden until vehicle pickup. I could never recommend this dealer to any family/friends. Stay clear. Filed a formal complaint and will be making a claim against this seller. They should be embarrassed and ashamed.

Our experience at KIA was great start to finish. - matthewbuckles1

Our experience at KIA was great start to finish. Our salesperson was helpful and thorough throughout and we were able to get into our new vehicle well ahead of the initial timeline we were given when making the decision to purchase.

KIA Markham – the definition of horrible customer - yunnie

KIA Markham – the definition of horrible customer service. If you want to feel disrespected and unwelcome, this is the place to go. I brought my brand-new Kia Carnival here after Kia Canada confirmed that any dealership could help me learn about its features. Instead, I was met with arrogance, attitude, and zero willingness to help. The manager, Andrew, was especially rude speaking to me as if I was inconveniencing him just for asking a simple question. This is not how a Kia representative should treat a customer. The complete lack of professionalism and basic courtesy was shocking. I will never go back, and I strongly advise anyone considering this dealership to think twice. There are plenty of Kia dealers who actually value their customers, this one clearly doesn’t.

I have no trust in this dealership. - Vik

I have no trust in this dealership. I bought a used vehicle in 2023, and within a few months, it broke down in the middle of the road. The engine light came on, and the car would not go above 100 km. I immediately knew this vehicle was affected by the Knock Sensor Detection System (KSDS) recall after doing some research. I took the car back to the dealership, and they reset the engine light by saying they had updated the software and according to KIA the engine supposed to be under extended warranty to 10 years or 200,000 KM. Even with this class action lawsuit, this dealership is not bothered by it. However, from that point on, the engine started burning oil much faster and making noise after a few long runs without any warning lights. I took the car back to the dealership several times, and the service advisor (Karla) said, “Nothing we can do until the engine dies or the engine light comes back on.” During that period, my wife was expecting a child, and I needed a vehicle to commute to her appointments with my other daughter. Since she was high-risk, we had to go to Hamilton from Niagara Falls. I was too concerned about having my family in this problematic car, and I felt like they were made aware of the situation but did not care to fix it. From that point on, they were completely ignorant about it. Since then, I have been spending my time, energy, and money on this car, hoping it does not break down again in the middle of the road with my family in it. Now car’s engine is so shaky that I can feel and hear the engine knocking. Took car back to the dealership and they kept my car for two days and gave me estimated cost of repairs for $3000 and charged me $62 for that inspection and previous expenses out of my pocket, including oil top-ups, early oil changes, and spark plugs are countless. If they genuinely want to help customers make the right choice when buying their first car or favourite car, this is exactly opposite what they did in my case. This dealership is not the one to trust. They are more interested in making money than in helping customers.

Service Manager Shahzad Hussain was professional, - cmayhew

Service Manager Shahzad Hussain was professional, knowledgeable and took the time to clearly explain the updates required for my vehicle. Service was completed efficiently and on schedule. I appreciate the care shown by Shahzad for his excellent customer service.

My first time buying an electric car and had reservations - JosephM

My first time buying an electric car and had reservations about the purchase but through talking and reviewing the product I was convinced I was doing the right move to electric. The car is fun to drive and of course very quiet and has nice easy-to-use features

I leased a vehicle here in June 2024. - iang

I leased a vehicle here in June 2024. While Desmond on the sales team was attentive, knowledgeable and very helpful, my experience with the finance and service departments have been pretty bad. The communication through the completion of the lease agreement was poor, and a subsequent maintenance/3rd party warranty issue was handled very badly. When I raised my concerns to management, I was essentially ignored. In short, in my experience you can expect a highly engaged sales experience that is completely let down by the finance and service experience to follow. Buyer beware.

Worst dealership in Ontario, serviceanager tried to lie - tyler

Worst dealership in Ontario, serviceanager tried to lie through her teeth. My fiance has a forte that came with a warranty package that includes free oil changes for life ( that's how THE DEALERSHIP advertises it, however they have recently decided if you don't perform their recommended maintenance package they will no longer follow through, and tried convincing and insisting to my fiance that she will pay more to do it herself which is an absolute bold face lie. If you buy from Kia stay away from the warranty's. We were looking at upgrading to an SUV there soon as my fiance is pregnant, but now there's a 0% chance I deal with them again. And the device manager thinks it's on to act incredibly snarky with customers which in my opinion isn't good practice.

great dealership. - Joe-anne hennessey

great dealership. would highly recommened. Very easy to deal with, got me in and out of there in under an hour !

i would like to compliment plaza kia on your excellent - paulinealbaum0

i would like to compliment plaza kia on your excellent service. i brought my car in for service and immediate action was taken to look after the necessary problem. My compliments to your service man Cliff. thank you

By far the best Kia dealership I’ve been to! - amanda_

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

We recently purchased a Sportage SUV from Mississauga - ccampbell3803

We recently purchased a Sportage SUV from Mississauga KIA. We were impressed by this Dealership especially Subeet Randhawa who took the time to patiently walk us through the whole process and explained the new "bells and whistles" we were unfamiliar with. Very nice young man who was a great help to us.

Bought 2017 Kia Sorento EX Turbo. - Gotscrewedbykiaburlington

Bought 2017 Kia Sorento EX Turbo. 33 days later engine stalled, 60 days later, on QEW KSDS activated, speed down to 60 km xxxxting bricks, said cat needed replacement. $6300 is repairs to date related to connecting rod bearing failure. Code P1326 hasn't come up(so I am told) Kia won't replace engine now died based on this dealer saying no compression cyl 4, which is a symptom and covered under class action lawsuit which was not disclosed on purchase agreement. Without vehicle since Jan 25th, today Mar 19, 2025 no loner. Still fighting. Stay away from kia/hyundai, they are putting your life at risk.

Professional services and high-end treatment from the - GH Hamza

Professional services and high-end treatment from the seller doha and manager Abdoul .Thank you for all

Terrible Service and Attitude. - ml

Terrible Service and Attitude. Zero empathy or willingness to make things right. My daughter purchased a brand new 2024 Kia Niro Plug in Hybrid from Boyer in Belleville specifically to ensure she had a new reliable car given that she has a young family. 2 days ago the car wouldn't start. Kia Roadside Assistance arranged for it to be picked up and taken to the dealership. They advised that they will not be able to do a diagnostic on this vehicle for 5 more days. They have a total of 4 loaner vehicles but these were not available. In speaking with Daniel - the service manager, he indicated that he could neither move up the diagnostic timing, nor authorize an additional loaner vehicle. He did acknowledge that he had the authority to do so. Having a dependable vehicle is critical at any time, but it's particularly critical when you have a young family and need to get to appointments, activities and run errands. Despite knowing these extenuating circumstances, Daniel held firm and demonstrated no empathy for the situation. He held fast to "we have other scheduled appointments" and "I can't accommodate your request". Certainly not the way to build lifetime customer value. Choose your dealer carefully and ensure that you understand the service reputation of the dealer you're purchasing from. Voicemails left with ownership/GM level contacts seemed to prove fruitless in trying to get help as well. I suggest you think twice before purchasing from Boyer. Happy to update this post if there is any improvement/resolution.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Zero rating if possible, I never expected such rude - AH

Zero rating if possible, I never expected such rude people can work for Kia. Kia should take note. The car in warranty and service is denied with a manufacturing defect that I got done from another dealership. never returned to such a dealership. Was shocked when the service manager had the same attitude and zero customer care.

What a bunch of clowns. - webbeyes

What a bunch of clowns. Filled in their online form requesting "best price" and clicked "contact me by email only." I have received 6 texts, 7 phone calls, and one email. None of them included what I asked for. I ended up begrudgingly interacting with the Sales Manager by text instead. Provided him my detailed specs, and advised that I am actively test-driving vehicles. He simply sent me a link to their (not up-to-date) online inventory telling me to find what I wanted on my own. Clearly not a dealership that intends to sell cars to motivated buyers.

Pathetic sales attitude from Sean Caillemer, the Sales - cedric

Pathetic sales attitude from Sean Caillemer, the Sales Manager. Very high handed and dismissive. I would avoid this dealership at all costs.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.