Went to purchase a Carnival from this dealership. - Russell
Went to purchase a Carnival from this dealership. Price was not given on the website and I realize why. Thousands of dollars in add on fees that MUST BE PAID in order to purchase the vehicle. Sales person was useless. This happened twice. At first, the sales person did not want to make a real Offer to Purchase" for the vehicle, just wrote the final price on a piece of paper. I had to ask for the breakdown of the price. I do know why they did not want to provide the paper, they were embarrassed about the add on fees. The funniest was the theft benefit program -$999 what a joke, not to mention a whole bunch of other useless extras. They tried to sell winter tires with steel rims and rubber mats for an extra $5,000. I tried to hold my laugh in. All said and done, an enlarged asking price. Obviously ill informed people must be accepting these fees and just accepting them. The sales person said it is just how they do business. Yes, Not MINE! Never mind the sales manager hiding behind his little area, afraid to come out and meet the customer, obviously not caring about selling the vehicle to me. For a few extra dollars I might as well purchase a Honda Odyssey which has the quality and years leading the market in this category. Oh, good luck trying to find a parking space on the lot. I have visited 8 other Kia dealerships in the last few months in search of the carnival and all of them were 1000x's better then this one which is why I am writing this review. The sad thing is I visited this one twice in hopes of a purchase for my wife. Happy Friday :)
Read More