189 Alberta Used Car Dealers

I had just another larger expense in the service - nahnciaa1

I had just another larger expense in the service department. second time in less than a year, on a 5 year old Jeep Grand Cherokee. After expressing considers they deducted about $800, it was a help but still a price was outrages. they a had vehicle for 5 days and still could not wash Jeep. (Even though its called a wash, it is just a rinse) but they could not even do that! It is advertised with every service you get a carwash! (NOT! ) what is a person to do? Are we suppose ask, or does Service advisor ask? how does this work? All they is your money!!!! Don't follow through on their ads. ( apparently unless you micromanage everything / everyone involved) Hailey service advisor was lovely. unfortunately seemed like she could not do her job well with computer / IT had issues.

I had my my truck serviced at Shaw GMC and it was a - Kenwb

I had my my truck serviced at Shaw GMC and it was a pleasurable experience. Kaylee There-Quast was my service advisor, she was very pleasant and kept me advised on the progress of the work being done.

My new car purchase experience was incredible. - banderson300

My new car purchase experience was incredible. We were treated like we were important and valued. I was able to buy my dream car and the whole process was quick and smooth. The service department stepped up and took care of the add ons I wanted. I would recommend Southside Dodge for anyone that wants an honest and exceptional experience. The car was everything I hoped for and the team at Southside, from the finance department to the service department was awesome to work with.

Our vehicle inspection and maintenance experience was - cdhafso

Our vehicle inspection and maintenance experience was overall a pleasant experience at Sherwood Park Volkswagen.

Excellent services! - TORRENT

Excellent services! Product specialist Mr. Moorley is great! He is professional, helpful and kindness. I am happy to purchase my car in Go Kia South.

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. - jkrawchuk

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. When I called in, I was politely greeted over the phone and transferred to Drew Lupul. The sales process from this point on was professional, transparent and I must say a great buying experience. I then received a call from Ashley Seguin, BDC Sales Manager to review all the details of the purchase which was very important since we were from outside of Edmonton and all communication was conducted by phone and e-mail. My confidence and trust were re-confirmed by Drew and Ashley that I was dealing with a business with high integrity. We took delivery Saturday, April 06th. Many thanks also to John, Travis and Danny! Happy Customers James, Rose and Brandon K.

Fantastic service! - NickTaylor

Fantastic service! Marlon & Russel were amazing to deal with. Marlon was super patient with me in trying to figure out which vehicle to go with. Russel was a rock star in dealing with the finance side of things. Both of them went above and beyond the call of duty to make my experience at Straightline an overwhelmingly positive experience. While our 2017 dodge grand caravan served us well, we could not be happier with our new 2023 Jeep Cherokee! To everyone at Straighline, thank you! I will definitely recommend Straightline to everyone I know! Amazing!!!

title: Go Mazda Dealership: Masters of Deception and - Harmankaurbhalla

title: Go Mazda Dealership: Masters of Deception and Disdain Brace yourself for a tale of betrayal and deceit at Go Mazda. After eagerly putting down a deposit and anticipating driving off in a Mini Cooper, we faced nothing but lies, manipulation, and utter disrespect. Kevin, Salman, and Anoop, the deceitful trio at Go Mazda, lied to our faces, claiming the car had defects and was returned to the manufacturer. It was all a sham! To make matters even worse, one of their salesmen finally admitted the car had been sold to someone else. Adding to our frustration, we traveled all the way from Calgary, sacrificing valuable work time to close the deal. Did they care? Absolutely not. They faked politeness while mocking us behind our backs. Go Mazda should be deeply ashamed. Their dishonesty is boundless, and their contempt for hardworking customers is appalling. If you're even thinking about dealing with them, do yourself a favor and avoid them at all costs. Spend your money anywhere but at Go Mazda. They don’t deserve a single penny of your hard-earned money. On top of everything, they concoct fake positive reviews from acquaintances. These reviews, all given stars on the same days, are nothing but a scam.

Very good customer service, Marcel and Ryan are very - farzad_abtahi

Very good customer service, Marcel and Ryan are very knowledgeable and compassionate and make the clients genuinely happy

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

This was the worst experience I have ever had in - Greg

This was the worst experience I have ever had in purchasing a vehicle. I wouldn’t let these guys sell me a chocolate bar. Terrible!!

We came in knew the exact truck we wanted, test drove it, - Dissapointed

We came in knew the exact truck we wanted, test drove it, negotiated a deal, signed and paid deposit. Literally two days later we get a call from our sales person telling us that our deal is cancelled. I ask to speak to the GM, no call. I call back and speak with Lawrence, who not only talks over me but lies to my face and tells me my husband cancelled the deal. So then my husband decides to go in to understand what happened and Lawrence gets right in his face, threatens him and then threatens to call the police. Shortly after the General sales manager pulls my husband aside apologizes for the mess that Lawrence made and tries to sell us a different truck. This dealership is full of insane sales people with the most disgusting pressure tactics. save yourself time and go anywhere but here. I took the time to read the reviews after this incident happened to me. I warn anyone else to do the same as this seems to be an ongoing occurrence.

I wish I could give negative stars. - cara_auger

I wish I could give negative stars. The absolute worst car buying experience I’ve ever had. Shady hidden costs when you go to sign, zero communication during the buying process and then the engine light comes on driving the car home. No AC, leaking oil all over the driveway and the engine light on THE DAY WE BUY THE CAR. After calling repeatedly (and being assured they would take care of it but no follow through), the owner tells us to take the car to his shop that he conveniently owns. They have the car for over a week (while we rent a car at our own cost so I can actually get to work). Told It’s supposed to be ready on Wednesday… no communication. Finally on Friday we call and are told that it’s done. We ask for copies of the work orders and no response. We insist they deliver for all this hassle. We come home to discover the car leaking oil all over the driveway and the ENGINE LIGHT COMES BACK ON. Oh, and no AC. Now our options are to pay to fix this lemon or return it to them for another piece of crap car with an inflated price. We just wanted a reliable, decently priced car for work and to drive our kids around. The owner hung up on me when I asked him for a resolution (he says I was aggressive but I absolutely was not) and now no one working for the company will respond or help us out. They still haven't provided any details or work orders for the work done over the week they had the car (also stay away from Speedy in the west end). Absolute garbage, scam company full of garbage, scam cars. Read the Google reviews- it happens over and over. Their ads say “best price!”- well I guess you can sell them for cheap when the ENGINES ARE BLOWN.

I saw this vehicle on Facebook marketplace and boom! - felixmusila35

I saw this vehicle on Facebook marketplace and boom! Am driving it! Thanks Jess for taking care of me!!

PLEASE STAY AWAY FROM THIS DEALERSHIP. - meenaiscanada

PLEASE STAY AWAY FROM THIS DEALERSHIP. THEY ARE FRAUDS AND CHEATS. Me and my family have owned six vehicles over the last two decades, bought from various dealerships in Edmonton. West Edmonton Hyundai is hands down the most corrupt dealership with business model based on defrauding unsuspecting customers. I went to see Venue, Preferred trim on a 48 months lease with 3000 down. The " Manager" took 15 minutes to "crunch the numbers" and I was given the figure of $203 biweekly which included some accessory package and delivery charges. I asked for the quote without any package and was quoted $195. I asked for price of block heater and was quoted 450. I had already done my homework using Hyundai Canada official website. The buweekly payment came out $144 and block heater at 330 including installation. When I confronted the salesperson, first he tried to further fool me with coming up with false statements and then when he realized that I had done my homework very thoroughly, he simply stated that will you buy it if I match the figure from Hyundai Canada website. Ofcourse I refused to give my business to such pathetic folks. I HAVE IRREFUTABLE PROOF OF THEIR DEALINGS AND ATTEMPTS TO CHEAT AND DEFRAUD. I WILL MAKE THE EVIDENCE AVAILABLE ON THIS REVIEW AND ALSO NAME SOME NAMES IN A DAY OR TWO AS THESE LOSERS DIDN'T EVEN HAVE THE COURTESY TO APOLOGIZE. MEANWHILE ANYONE WHO WANTS TO SEE THE EVIDENCE CAN CONTACT ME.

WARNING ⚠️ use extreme caution if dealing with this - Ts

WARNING ⚠️ use extreme caution if dealing with this organization. I purchased my truck from them, and the unbelieveable coercive tactics they attempt to use is extremely unethical. I was lied to by Janine, their finance person, told the day before my delivery, when I had my bank draft in hand, insurance in place, and a ride arranged etc. that they had gone ahead installed a 3M package on the truck and now if I didn't agree to finance it instead, or pay the additional $1200~, then the deal was off! I had already agreed and contract was set for delivery. So, I phoned my sales guy's manager (Kalvin) and he too said that they would have to peel off the 3M and it could damage it, the cost was mine... so I side stepped and went straight to service and verified first that there had been NO such work done to my truck, in fact they hadn't done any pre-delivery inspection or anything. They were all lying. In the end I talked to the GM (Mike) and my delivery was back on schedule, thanks to my tact and having back bone to stand up for myself - but I hate to think of the number of vulnerable and trusting individuals that have been taken advantage of in this way. When I picked up the truck, they very begrudgingly turned her over to me; not detailed, nor even washed or anything. Get better customer service at dollarama than here. Worst place I have ever handed a huge sum of money to. I wish there was 0 star option. Be careful when dealing with snakes, this organization is writhing with them.

The only reason its one star is because you cant rate - dwayne

The only reason its one star is because you cant rate negative . These guys are greasy scoundrels

Got my 2017 Jeep Renegade from this dealership. - jingbagang

Got my 2017 Jeep Renegade from this dealership. Sales Advisor Lance Christian Montanez helps me a lot, very friendly and approachable. Good dealership. Thumbs up!👍

Vehicle was in for service for almost 3 months ( had a - Tngo27597

Vehicle was in for service for almost 3 months ( had a car rental charge was $2300 ). No communication between departments.

Thank you so much ! - Angelo

Thank you so much !! Purchased an RV today best service I’ve ever seen. Everything was so fast and easy and they found the perfect fit RV for me and my pups. I will recommend Go Auto outlet in Edmonton to all my friends. Great jobs guys and thank you for making this an exciting experience today

From the first point of contact, William made this an - maura.odonoghue

From the first point of contact, William made this an easy process . They offered the highest price for my trade in out of four dealerships I had gone to . He found an suv to meet me at the payment I needed and received cash back to help me through Christmas. He was open and walked me through any questions I had. He answered texts even on weekends and holidays . Car came with two inspections which is great because that’s always a worry when buying used. He even delivered the vehicle and took my trade back to their lot for me . Highly recommended working with William if you need a new ride !

My two vehicles are serviced at Country Hills Toyota. - faamir1969

My two vehicles are serviced at Country Hills Toyota. Three times in a row, when I pick up my vehicle after regular maintenance services, it comes back with a new problem that never existed. Even this week, this has happened. When I mentioned it to the service manager, he offered to get my vehicle inspected for a charge. When I refused to pay as that problem was not there when I dropped my vehicle for service, he simply refused to get it inspected free of charge despite the fact that I have been a customer for more than a decade. It sounded to me he did not care at all. I am not going back to this dealership and will take my business elsewhere.

I'd like to share my detailed experience with North - chrisk

I'd like to share my detailed experience with North Edmonton Kia over the past year. In May 2023, I was in the market for a fully loaded Sorento. The dealership showed me a 2021 Sorento X-Line, but due to an AMVIC inspection requirement, I couldn't test drive it immediately. Trusting their assurance, I bought the vehicle and took it home. Over the next few weeks, I realized it lacked the specifications and options I desired. Research revealed that the X-Line model wasn't what I needed; I wanted the X-Line SX. Returning to the dealership, I referenced their claim on their website about exchanging vehicles within 30 days and 2000 km if unsatisfied. I also wanted to cancel the warranties. They assured me it wouldn't be a problem and had a 2023 Sorento SX arriving in early June. Emphasizing my deadline before the 30-day limit, they reassured me they would handle everything. I signed papers and left a deposit based on their promise. Upon being informed the new vehicle was ready, I returned to complete the paperwork with the sales team. During the process, I noticed nothing about the exchange or warranty cancellations, leading me to inquire. They explained these matters would be resolved in the finance department post-signing. However, in finance, I was told the warranties couldn't be canceled as the 30-day period had lapsed. Despite my earlier request and assurances, they offered to adjust the contract figures to compensate, though the process seemed unclear and complex. Eventually, the total cost broke down as follows: $55,801.25 for the new vehicle and a total due of $77,854.93, which included $22,053.68 carried over from the previous vehicle and warranties. Dealing with the service department was similarly frustrating. Despite a lifetime oil change agreement requiring servicing exclusively at North Edmonton Kia, my first appointment, scheduled in advance, took 4-5 hours. The same delay occurred during my second visit, prompting me to seek faster service elsewhere, completing it in just 30 minutes. Upon returning for the third service, I was informed my lifetime oil change agreement was void because I had not adhered strictly to their service schedule. Additionally, I raised concerns about a coolant smell and loss of fluid in the reservoir, but despite their diagnostics, they found no issues or need for further investigation. The reservoir continues to lose fluid at a significant rate, yet I've been assured that nothing is wrong with my vehicle. Overall, my experiences with North Edmonton Kia have been disappointing, with promises unfulfilled and service quality falling short of expectations.

Northland Kia are unscrupulous shopkeepers! - poor victim

Northland Kia are unscrupulous shopkeepers! Their salespeople, manager and general manager are all scammers! Stay away from this dealership or lose plenty of money! I’m a new immigrant to Calgary and I’ve purchased my first and new vehicle from Northland Kia. They are taking advantage of me as a new immigrant and inexperienced buyer who is not familiar with cars and know nothing about the law and their deceptive sales tactics. 1.THE FIRST TRAP They stealthily added 3 service packages that costs $8000 CA to the price of my car and told me just the inflated price and said that’s the price of the car, and said their dealership also “included” some services to me and for anyone who purchased any car at their dealership. I’ve never been told that I had to pay for those services. Unfortunately, I only realised the fact that I actually paid for those “free” services out of pocket a week after the purchase, so I've tried to make a complaint to the manager. The manager said the general manager declined the refund request of the 3 service packages amounting to $8000 CA because: i.) Those extra but paid services are compulsory, anyone who purchased a car at their dealership must purchase those 3 packages. ii.) I’ve already signed the documents. iii.) They have never received similar complaints before. 2. THE SECOND TRAP My “brand new” car comes with over 700km and some slight scratches, so I requested them to fix it. I've been explained by the salesman that since this model is rare and that's the only car of this model at their dealership at that moment, so it’s been tested drive by potential buyers. Then they only tried to put some car scratch removers on it but it didn’t work and said that’s the best they can do. I looked up on google and found that actually many dealerships sell their demo or manager car at a discount, so I suspected that I paid 18% more than the actual price of the new car but for a demo car! 3. THE THIRD TRAP I’ve also been told by the salespeople that my car included “FREE” oil change. After I paid and signed everything at the finance office, the finance lady presented me with a card saying that only the oil change is free, but every time I go for the oil change, there’s a bundle package that I have to pay extra and price goes deeper and deeper! I’m really frustrated, angry and shame on this dealership! There are plenty of other dealerships in Calgary, go elsewhere!

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Had the opportunity to use South Centre VW for my first - Daird McKee

Had the opportunity to use South Centre VW for my first service & windshield replacement on my 2022 VW Cross Sport. Jaden Mah (parts) was great, polite very precise and secured the windshield for me for the scheduled replacement later in the month. I was super happy with my interaction. Tyler Morin(service advisor) was equally happy to see me at 730am while it was -38 outside, explained scope of work, length of the repair, how to contact me for later in the day as well as ordering me a Uber to get me to work. Tyler also updated me on the repair as well as requesting approval on a service item that most dealerships in my past of just completed and charged me for, I approved the extra. I will be back, thanks for an amazing customer experience.

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..