Sherwood Park Hyundai

I've given it a lot of thought. While the salesman was excellent, I cannot recommend this dealership. In fact, I'd like to give a warning to stay as far as possible from this dealer While the salesman was excellent, I cannot recommend this dealership. In fact, I'd like to give a warning to stay as far as possible from this dealership. While purchasing a new car, the salesman Gahnem was amazing to work with on the day of delivery. Whoever was responsible for the detailing/cleaning of the new car has absolutely no regard for someone's property.The new car was delivered with scratches all over it. The hood had a giant scratch, the rear passenger quarter panel was scuffed, and the trunk was deeply scratched, as was the wing. This is something a simple polish and buff won't remove. Heck, even the interior screens are scratched. They offered to polish and buff it, but that only fixed 25% of the problem. The deep scratches on the trunk and wing go down into the primer/base coat of the car. The interior remains scratched up as well. This is not how a "new car" delivery should be. If you like your new purchase accessorized with deep scratches and damage to the interior and exterior of the car, then this is your dealership. STAY AWAY!!!!! More

The best Dealership I've ever been to for service work! Peter, the manager has gone above and beyond for me, to get answers and he is very kind and actually seems to care. Amazing communication and servi Peter, the manager has gone above and beyond for me, to get answers and he is very kind and actually seems to care. Amazing communication and service! I live an hour away and would only go here for service now! More

This is a wonderful dealership. I have been dealing with them for years. Very friendly and helpful people. I have been dealing with them for years. Very friendly and helpful people. More

Excellent Service department, it feels great when you are received and called with a great welcoming attitude and a great understanding. love they clean my car after each service and never have problems with received and called with a great welcoming attitude and a great understanding. love they clean my car after each service and never have problems with UBER me from and to the dealer. Also love that they care for me as to not do a service required but not needed, even if I wrote it down, that tells a lot about their honesty about their business! More

Very honest people, no hidden charges. Tony was very helpful and very great man. I will recommend them any day. Tony was very helpful and very great man. I will recommend them any day. More

Excellent service staff, kind and kept me updated the whole time. Quick repairs and decent waiting room to sit in. whole time. Quick repairs and decent waiting room to sit in. More

Very prompt service during scheduled drop off. Shuttle or Uber while I wait is great for work day drop offs. Frequent communication by text when they're done. Very efficient and nice service. Shuttle or Uber while I wait is great for work day drop offs. Frequent communication by text when they're done. Very efficient and nice service. More

Service great but sales hounding me to trade my vehicle. Will decide on myself!!I will call them when I want to trade !! Only 28 thousand km love my vehicle Will decide on myself!!I will call them when I want to trade !! Only 28 thousand km love my vehicle More

Decided to look into upgrading my 2022 Kona, selected two possible vehicles from website to look into made appointment. Met with Nav test drove 2026 Kona in green very impressed with the new design and incr possible vehicles from website to look into made appointment. Met with Nav test drove 2026 Kona in green very impressed with the new design and increase in over all space in the 2026 Kona. Next got into the monetary negotiation of concluding the upgrade my 2022 Kona had no loan on it, but would need to have a small loan on the 2026. Next Wade came into the appointment and helped with all the financial paper work and transfer of registration. My new Kona is the topic of conversation in my bldg. with residents stopping by in the parkade to have a look omments are really pretty - lovely color - fancy must have cost a bunch - I am very happy with my new 2026 Kona it is great to drive a real pleasure. More

Poor communication during process and vehicle only came with one fob which I asked from the beginning if there was 2 with the vehicle. Poor customer service. Not a positive experience as I purchased with one fob which I asked from the beginning if there was 2 with the vehicle. Poor customer service. Not a positive experience as I purchased a vehicle for my 16yr old. More