Mercedes-Benz Heritage Valley

The dealership staff were both pleasant and efficient. They took the time to walk me through the paperwork, explaining every detail of the service performed. My car was ready exactly when promised, and th They took the time to walk me through the paperwork, explaining every detail of the service performed. My car was ready exactly when promised, and the complimentary shuttle service home was just as punctual. More

Professional and polite service. Knowledgable and customer orientated sales personnel. Overall positive experience. Thank you Tariq, Kevin and Calvin. Knowledgable and customer orientated sales personnel. Overall positive experience. Thank you Tariq, Kevin and Calvin. More

I was in for a tire swap and software update. I had special requests and there was no issues. Customer service couldn’t have been better. Thanks I had special requests and there was no issues. Customer service couldn’t have been better. Thanks More

Great experience at Mercedes-Benz Heritage Valley. I worked with Kenneth Chung and he delivered exceptional service the whole way through. Very knowledgeable, easy to talk to, and never once made me f I worked with Kenneth Chung and he delivered exceptional service the whole way through. Very knowledgeable, easy to talk to, and never once made me feel pressured. The entire process was smooth and straightforward, and the team was professional and well-organized. You can tell they care about making the experience comfortable for their clients. Would definitely recommend Kenneth and the team. NG. More

Very good staff right from customer service to finance department. Lana & Doug make it easy all the way to delivery of the car. department. Lana & Doug make it easy all the way to delivery of the car. More

Very good customer service reception sales and service. Recommend to others for the dealers clarity in sales and service. Recommend to others for the dealers clarity in sales and service. More

Very easy to do business with. There is none of the back and forth so often at dealers. It was a pleasure. There is none of the back and forth so often at dealers. It was a pleasure. More

staff was very friendly and prompt. service was completed as specified within a reasonable amount of time service was completed as specified within a reasonable amount of time More

They are accommodating. I always get a timely appointment and they provide me with a courtesy car which is important because I live out of town. I drive 6 hours return to ha I always get a timely appointment and they provide me with a courtesy car which is important because I live out of town. I drive 6 hours return to have my vehicle serviced here because they do good work and they provide great customer service. More

Amazing service as always! I always leave smiling. Kudos to the sales and service teams. I always leave smiling. Kudos to the sales and service teams. More