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Lexus of London
London, ON
3,978 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,978 reviews
February 12, 2025
Good client service, very professional. Lisa was very professional, knowledgeable and polite and trustworthy. Jacqueline and Chris made seamless transactions. Thank you Lisa was very professional, knowledgeable and polite and trustworthy. Jacqueline and Chris made seamless transactions. Thank you More
by Jasdillon8954
Employees Worked With
February 02, 2025
I’ve been quite satisfied with all the staff. They are very helpful and look after you as family They are very helpful and look after you as family More
by lornalegrow
January 31, 2025
Had a great experience here, Lisa was very kind to me and straight forward. I am extremely satisfied with the service and the car I bought. They went above and beyond and helped me with everything I requeste straight forward. I am extremely satisfied with the service and the car I bought. They went above and beyond and helped me with everything I requested. Very fair in negotiations. More
by Sam M
Employees Worked With
January 31, 2025
Thank you so much help to find what I need . It’s a really nice vehicle It’s a really nice vehicle More
by Question
January 31, 2025
Peter Engelmanas did a wonderful job looking after me at my last visit. His friendly demeanour and relaxed attitude put me at ease throughout my visit. my last visit. His friendly demeanour and relaxed attitude put me at ease throughout my visit. More
by Eric
Employees Worked With
January 30, 2025
Peter did a great job looking after my vehicle when it came in for service. He kept us up to date on the work and the work was completed when expected came in for service. He kept us up to date on the work and the work was completed when expected More
by Didi
Employees Worked With
January 29, 2025
Peter took great care of my vehicle when I brought it in for service. Super friendly and helpful! Thank you! for service. Super friendly and helpful! Thank you! More
by RC2178
Employees Worked With
January 28, 2025
Peter took very good care of me on my recent visit in to Lexus. It was a great experience Lexus. It was a great experience More
by Ron
Employees Worked With
January 28, 2025
Jillian was a remarkable sales person. She was helpful, friendly and informative. She actively listened and offered her personal touch appropriately. Never was pushy or over bearing wit She was helpful, friendly and informative. She actively listened and offered her personal touch appropriately. Never was pushy or over bearing with sales tactics. More
by m. douglas
Employees Worked With
January 25, 2025
My wife and I purchased a 2025 Ux300h from Lisa Ali. we both really appreciated the fact that she answered all our questions, provided us with all the information we requested but at no time pressured u we both really appreciated the fact that she answered all our questions, provided us with all the information we requested but at no time pressured us to buy. A great shopping experience and love the car! More
by mjohn
Employees Worked With
