Jillian Cook
Jillian Cook at Lexus of London

Jillian Cook | Page 5

Product Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
231 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

5.0

231 Reviews

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231 Reviews of Jillian Cook

September 25, 2025

Dealership Rating
Employee Rating

We recently purchased our new car and we had a wonderful experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and d More

by MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Ouellette

Sep 30, 2025

Lexus of London responded

Thank you for your fantastic feedback! We're thrilled to hear that Chris and Jillian provided you with a smooth and stress-free experience. Your satisfaction is our priority, and we appreciate your recommendation. Enjoy your new car!

September 24, 2025

Dealership Rating
Employee Rating

Excellent experience with Jillian Cook product adviser from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. More

by jerome.lo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2025

Lexus of London responded

Thank you for your wonderful feedback, Jerome! We're thrilled to hear about your excellent experience with Jillian. Her dedication to providing outstanding service truly makes a difference. We appreciate your recommendation and look forward to welcoming you back!

August 29, 2025

Dealership Rating
Employee Rating

A pleasent experience. My wife and I were fortunite to be serviced by Mrs. Jillian Cook. Jillian is personable, polished and professional. Her thoroughness and attention to More

by James
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Vegso

Sep 04, 2025

Lexus of London responded

Thank you for your kind words, James! We're thrilled to hear you and your wife had a wonderful experience with Jillian and Jasmine. Our team takes pride in delivering top-notch service, and your feedback truly motivates us. We hope to see you again soon!

August 28, 2025

Dealership Rating
Employee Rating

Jillian is very knowledgeable of the different models I was test driving until the final decision was made. Jillian accommodated my plan to lease a gasoline vehicle for the next 3 years while waiting for t More

by Victor Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Lexus of London responded

Thank you, Victor! We're thrilled to hear about your positive experience with Jillian. Her expertise and support truly make a difference. Enjoy your new IS model, and we look forward to assisting you again when you're ready for the RZ!

August 28, 2025

Dealership Rating
Employee Rating

Very knowledgeable and not aggressive. Excellent service and follow up. Provided me with accurate information to make my decision. Thanks Jillian More

by Lbjw43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Lexus of London responded

Thank you for your fantastic feedback, Lbjw43! We're thrilled to hear that you had a great experience and found our team knowledgeable and helpful. Jillian will be delighted to know her efforts made a positive impact. We appreciate your support and look forward to serving you again!

August 27, 2025

Dealership Rating
Employee Rating

I had a wonderful experience working with Jillian. She is professional, knowledgeable, and made the whole car-buying process smooth and stress-free. She answered all my questions with patience, provid More

by namijamie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Lexus of London responded

Thank you for your valued business and the lovely review! No surprise that your experience with Jillian was anything less than amazing! Stephanie Shearsby Senior Sales Manager

August 27, 2025

Dealership Rating
Employee Rating

Excellent service! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! More

by Jclschmidt
Recommend Dealer
Yes
Sep 16, 2025

Lexus of London responded

Thank you for your valued business and the 5 star review! You are in great hands with Jillian for years to come! Stephanie Shearsby Senior Sales Manager

July 30, 2025

Dealership Rating
Employee Rating

My experience at Lexus was care free and stress free due to the wonderful help from Jillian. She listened to what I was interested in purchasing and showed me exactly what I was hoping to get. She took th More

by Jan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 30, 2025

Dealership Rating
Employee Rating

Jillian was amazing, she was able to accommodate all my wishes. That girl is a keeper. She does deserve praise More

by Happy customer
Recommend Dealer
Yes

Other Employees Tagged: Bo, Brenden

July 30, 2025

Dealership Rating
Employee Rating

Lexus of London is extremely helpful. They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getti More

by carolechadwick375
Trade-in Experience
Recommend Dealer
Yes
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