Christopher Ouellette

Unlike typical dealerships, they truly provide a royal experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The atmosphere was incredibly relaxed and pressure-free, allowing me to explore the vehicles and discuss my needs with total ease. More

Report | Print

Very impressed with the service provide by Rick. He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I wil He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I will continue to shop the with the dealership. More

Report | Print

Jillian was very knowledgeable and a pleasure to deal with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of Londo with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of London family More

Report | Print

Extremely kind and honest experience buying my car from Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire ca Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire car buying experience was. Thank you so much! More

Report | Print

Steve MacIsaac was stellar from start to finish. His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was a replacement for one that was totalled in a serious accident, and Steve's manner and practical help turned an upsetting situation into a happy one, as we drove home in a fabulous new-to-us Lexus. Brenden Gillespie also deserves a shout-out for his informative tutorial on our vehicle's features and his generous offer to be available to support us with any how-to questions that might come up in the future. This dealership knows how to treat people: They honour their word, communicate well, and want customers to be happy. They deliver quality, which is what one expects from a "Lexus experience." Thank you, Steve and Brenden! We will, without hesitation, recommend Lexus of London to our family and friends. More

Report | Print

Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

Report | Print

Jillian is great to work with. Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in No Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in November! Lexus of London as a dealership is outstanding, over the past decade, the most recent two vehicles acquired brings us up to 4 from this dealership. More

Report | Print

GENT, went above and beyond to meet my expectations. Although problems arrived, GENT made sure to fix it for me & even came in on his day off to make sure my expectations were met. I would recommend thi Although problems arrived, GENT made sure to fix it for me & even came in on his day off to make sure my expectations were met. I would recommend this dealership to anyone car shopping, and ask for GENT to be your guide through the process. Most people find dealing with dealerships and salesman to be sketchy, if you want that feeling gone, GENT is your guy. More

Report | Print

GENT, went above and beyond to meet my expectations. Although problems arrived, GENT made sure to fix it for me & even came in on his day off to make sure my expectations were met. I would recommend thi Although problems arrived, GENT made sure to fix it for me & even came in on his day off to make sure my expectations were met. I would recommend this dealership to anyone car shopping, and ask for GENT to be your guide through the process. Most people find dealing with dealerships and salesman to be sketchy, if you want that feeling gone, GENT is your guy. More

Report | Print

Rick was wonderful to deal with. He answered my questions, made sure we stayed organized as we progressed through our deal, and worked with me to reach reasonable agreements on the v He answered my questions, made sure we stayed organized as we progressed through our deal, and worked with me to reach reasonable agreements on the value of the products and services I was buying from Lexus. More

Report | Print